Vista reinstall Activation period has expired

I have a Gateway with Vista laptop (factory installed).  Once a virus corrupt my OS Vista, a generic copy of Vista has been used for clean installation to see if data files could be saved.   The key provided with the original operating system wouldn't work, nor the generic disk key.  Activation period has now expired and when booting I get only three options.  Reduced functionality, enter the new key or contact Ms.  I have no start bar.  Is that what I can do to solve this problem.  I've had no luck trying to get someone on the phone to talk to.  Thanks in advance for any help you can provide.

Hello AScottMcC

If the data is important, you might be better off holding the camera to a repair facility to recover the data. The easiest way would be likely to take the laptop hard drive, connect it to another PC and copy the data on the 'other' PC hard drive.

This done, you could do a clean install of Vista and then copy the files from the 'other' PC back to your laptop. You will need to take ownership of the files to open.

Another valuable option, depedning how files are (you can lose them anyway) is to do an inplace upgrade... See this link from my Web site: http://vistasupport.mvps.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer:www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

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