Vista seemsd for losing my printer OKI on a pilot basis daliy and now connects at all.

Printer OKI C5650 installed two years without any problem, then this week, Vista decided to lose the driver. Able to operate by reinstalling the driver several times. Now doesn't work at all. I have the latest version of the driver.

Hi Tuscan03,

1. you remember to make changes to the computer recently?

Method 1:

Try the Fixit provided in the link and check if it helps.

Check out the link:

Solve printer problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Method 2:

You can try uninstalling the device drivers from programs and features and Device Manager and check if it helps.

Step 1:

Uninstall the drivers for printer from programs and features

a. click on start

b. type appwiz.cpl in search, and then press ENTER.

c. find all the driver printer package, right-click on it and select uninstall.

Step 2:

Uninstall the drivers from Device Manager.

a. click on start

b. type devmgmt.msc in search, and then press enter

c. in find Manager device for the device, right-click on it and select the option uninstall.

After you have uninstalled the driver, download and install the drivers from the link below and see if it works fine or not.

http://www.c5650.co.uk/index.asp?PrinterName=C5650&menumode=0&content=c5650downloads

Also check out the link:

Add or remove a printer

http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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