Vista stuck at the screen of welcome forever, but fix it ctrl-alt-del

I help a friend with their computer.  They have no user account, just the built into account admin and no password.  Then, when they turn on their computer, it starts, says 'Welcome. '... "for a while, and then lands on the desk.  However, after a recent update of Windows, he never goes past the "Welcome" screen... ».  He turns just forever.

However, if I press on ctrl-alt-del at that time, the "Welcome" screen... "go and Lands on the desktop.

Here's another thing, I tried: I have created a user account called Mary, then restarted.  Upon restart, the choice of the user is Admin and Mary.  If I take Mary, she does 'Welcome. '... "for a bit and then goes on the desktop.  If I get Admin, it gets stuck on 'Welcome. '... "until I press ctrl-alt-delete.

I check his startup folder, settings of msconfig for services and startup items, etc, and nothing is out of the ordinary.  I did a scan of malwarebytes and virus, found nothing.

Help!

Sorry - I forgot to update this question.  The problem seems to have been something with Google Desktop.  Once I uninstalled, the problem disappeared.

Tags: Windows

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