VMRC with Clearswift Websweeper Proxy

Hello

We have a problem with one of our client sites by which they can not access the VMRC (vcloud 1.5.1) behind their company proxy, which is a feature of Clearswift Websweeper. The problem is that the pop-up window opens, but it hangs on 'Sign in' and progresses never connected. If they bypass the proxy server, then it is fine.

They can connect on the end site of vCloud. Has anyone encountered something similar? Thank you

Steve

Hello Steve,.

Your proxy requires authentication? If for VMRC will not work.

There is a limit known to vCloud, please look at the KB below.

http://KB.VMware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalID=2019952

Tags: VMware

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