Vostro 3550 WiFi 5 GHz cannot display the network name so visible and can not connect to it on windows 8.1

I have a computer dell laptop vostro 3550 with windows pro 8.1.  It cannot show and join 5 GHz networks. It recognizes and connect only to networks of 2.4 ghz.

All othes devices I have at HOME, connect to 5 GHz and 2.5 ghz networks WITHOUT problem (IPAD with iOS 7.04, 5 IPHONE with iOS 7.04, IMAC with OS X V10.9.1, MAC MINI WITH WINDOWS 7 AND OS X V10.9.1, ETC.)

Reference Dell what is the problem? This is a limitation of the internal wi - fi card vostro 3550? Is this a Windows 8.1 problem?

I appreciated the HELP of the communit and Dell!

Thank you

Wilson Dias

I hope that people who have this problem in the future, you read this before you follow Ricky RockStars because he has mental health problems. After having seen his reply here and then others and it is how wildly incorrect, I did some research. I saw one of his messages on a forum from another site where he calls himself, "master of puppets" and he said he finds his answers on google. Dell isn't the only place to take responses at random to see if a stick, said. Apparently, he did that on ' yah * answers "and others, also. It is not a true expert, and instead of saying that he doesn't know, he barks just the random directions to try to solve problems or problems which can still be fixed, as it did here. He loves the power of the people who listen to him. He really has no idea what she's doing. He just googles your problem and tells you what it finds, as if he knew. The problem with is that if you have already done this, he will find the same wrong information makes you or even worse information as he did here. I saw a lot of his answers and about half are correct, 1/3 are wrong and just wasting peoples time, and the other 1/6 are harmful. Look at what happened here. He should have just said what I say below, but instead of that he had a back and forth for days because he loves control.  Seriously, I don't understand how Dell allows this to happen. It is everywhere in their forums, which gives bad advice, and using people as the 'puppets' in his weird game to control the actions of others.

Here's the real answer:

Dell Vostro 3550 does not support WiFi 5 Ghz network connections. There is nothing you can do to address this problem in addition to changing the hardware (go out and buy a 5 GHz USB adapter).

Tags: Dell Products

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