can not enable web services. printer on the network. ip address by default do not connect using auto ip

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  N911a HP Officejet Pro 8600 that we have installed this printer as a network printer.  Everything works fine except that I can't activate the Web service to printing or scanning to an e-mail.  He says that the printer is unable to access the internet.

  Hello. Power cycle the printer and the router to see if that will clear up the error message. Do disconnect the router and then turn the printer off using the power button. Then plug the router back in and once it is up a running, turn on the printer and try to reconnect to the web services

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  I'm looking to enable web services and get the message 'Unable to cnnect to the server. In this case, if I try to make the printer itself, or via the web interface.

  I followed the steps listed here: Re: HP Officejet Pro Service webization 8610 and it has not solved the problem. The printer is not connected wireless, it is connected via an ethernet cable. I have a static IP address set, and I have a manual DNS server is entered. For DNS, I tried 8.8.8.8 as well a DNS server in-house, and have solved the problem

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  We are pursuing.

  Next would be to put a static IP address on the printer.

  To have the information needed to set the static IP address on the printer, press the right arrow on the front panel of the printer > installation > reports > network configuration.

  B. open internet explore and type the IP address of the printer in the address bar, then press on enter.

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  Last UPDATED 21/07/13: after upgrading the firmware to the latest version, I could enable web services. Great help has this video: http://www.youtube.com/watch?v=Q5gpIGZXDXw

  Thanks for trying to help.

  In my case, it did not help.

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  I see that you spent a lot of time trying to solve the problem of the HP Solution Center not allowing you to scan. Uninstall and install it, rub the software and execution of printing and scanning Dr. / Printer Wizard are all the steps I would have suggested do you.

  I would like you to follow the steps described in this document from HP: the progress bar on the Software Installation stops or stalls, many steps in it you all ready done but please follow the document from top to bottom.

  Before you start to trouble shoot the issue still provides also the computer is not connected to a VPN (Virtual Private Network) and you can access the printers on-Board Web server by entering the printers IP address in Internet Explorer.

  Let me know how this document from HP has helped.

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  Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">

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