Wacom Cintiq 12wx installation nightmare

Similar Questions

• Brush/Pencil/Eraser tool will only create horizontal lines on Cintiq 12wx?

  I use Flash CS3 on a Macbook really over a year old and just move to a PC this last week. Because I can't crossgrade my license of CS3, I downloaded the trial version of CC Flash to use between now and when my school will give me the full license next month. Last night, things were working very well except for a problem with the audio, do not sync to the top when I tried to play my animated film. When I open Flash again this morning, I couldn't even shoot. Whenever I try to use the Eraser brush, or record the Pencil tools, all the Flash are horizontal lines, like this:

  After slightly more than looks, I discovered that this does not occur when I use my mouse, but only when I use the stylus on my Cintiq 12wx (my computer is a Lenovo from Y70 Touch Windows 8, if it's useful). I'm trying to figure out what I could do or what setting I could possibly changed between yesterday evening and this morning could have caused this, but I am at a loss. I have the latest version of Flash and the latest versions of Wacom Legacy drivers. Because I'm so new to this version and the windows as a whole, I am quite confused and frustrated by this whole situation. The solution is probably needed, but any advice would be wonderful. Thank you.

  Yep, reinstall the drivers Wacom worked. Thanks a ton.

• Sudden and regular crash using brushes/Wacom Cintiq problem

  I use Photoshop CS5 Extended 64-bit (12.0.4) on Win7 Professional (64-bit) and has recently had a problem using my Cintiq 12WX Tablet using the brush with the Tablet (if I use the Tablet the monitor or on my laptop as a monitor) causes Photoshop to crash, usually within the first 30 seconds of use.  It became so regular that I expect it crashing and can't be trusted to use, but at the same time, I expect its use to get the work done, a quick solution is absolutely necessary.  Not stop if I use the brush with a mouse, but it's not exactly a solution, as you can imagine.  I used this tablet with this Photoshop for a long time without incident, and I don't see any change to the system that I made during the period when it started to happen.

  All the drivers for the Cintiq are underway.

  The full accident report reads as follows:

  Problem event name: APPCRASH

  Application name: Photoshop.exe

  Application version: 12.0.4.0

  Application timestamp: 4d9d8f8e

  Fault Module name: Photoshop.exe

  Fault Module Version: 12.0.4.0

  Timestamp of Module error: 4d9d8f8e

  Exception code: c0000005

  Exception offset: 0000000001b3e625

  OS version: 6.1.7600.2.0.0.256.48

  Locale ID: 1033

  Additional information 1: 7f69

  More information 2: 7f695f9e079813f558dc80fa8f75eb03

  Information additional 03:27 c 3

  Additional information 4: 27c32e2eb0f51117394d3ee21a86c35f

  Can anyone recognize these symptoms and recommend a course of action?

  Any possible useful help with this issue will be appreciated.  Thanks in advance...

  Have you checked to see if there is an update for the wacom tablet?

• Eraser and Windows Journal lasso to register in the upper left corner of the screen on Wacom Cintiq 21UX

  I try to use Windows 7 Windows Journal with my Wacom Cintiq 21UX (which acts as a second DVI monitor and a USB pen camera).  I can write with the end marker/pen/highlighter (including pressure sensitivity).  But when I switch to the eraser tools or lasso (even if I use the rear part of the pen), my stylus entries are mapped to the wrong place, about 75% of the screen and the 30% of the screen left.  This makes the newspaper on the Cintiq pretty useless.

  Cintiq works fine with all other software, including Windows Paint, Adobe Illustrator, Adobe Photoshop, etc, it seems to be isolated Windows journal.  That's why Wacom claims it's about Microsoft, not Wacom.

  Other people seem to have the same problem, any time by Windows Journal on a machine with multiple monitors:

  http://www.Vistax64.com/Vista-General/41668-Windows-Journal-dual-monitor-pen-tablet.html

  http://www.Vistax64.com/Vista-hardware-devices/70403-bug-Wacom-tablet-MS-Journal-two-monitors.html

  http://www.Vistax64.com/drivers/268569-Windows-Journal-Wacom-tablet-problem.html

  http://www.motherboardpoint.com/Windows-Journal-dual-monitor-pen-tablet-t198449.html

  I had the same problem with two screens. I've now solved!

  I disabled the extended screen while the Windows Journal was opened, and the gum and lasso were aligned where it should be. Then I reactivated the extended monitor and two functions worked again very well. Even after a reboot, the functions worked fine!

• Wacom Cintiq to the brush size adjustments does not

  Hello!

  I just bought a Wacom Cintiq 13HD touch and I can't brush shortcuts adaptation to work. After some googling, I understand the problem is that I don't have an English keyboard and shortcut keys the Tablet uses are the ' [' and ']' key that does not exist on my Swedish keyboard. These characters you get by 'Alt' + '8' / '9'. I tried to reconfigure the shortcuts of these combinations in the Wacom configuration application, but that didn't work either. In fact these combinations does not work on my keyboard either. I can't find any solution to this other than to change English keyboard, I don't want to do. And as the screen is small, it is essential to be able to easily change the size of the brush. Using the cursor is not very easy. Any ideas?

  Hi UglyBob,

  What version of Lightroom do you use?

  Please follow https://www.slrlounge.com/set-up-your-wacom-intuos-pen-tablet-for-lightroom/ to correctly configure your tablet with Lightroom.

  Kind regards

  Assani

• Adobe Animate: Size of layout change on Wacom Cintiq 13hd

  Hello.

  So I decided to start using Adobe animate recently and one of the first things I noticed is that everything seems a lot bigger and more amplified whenever I have my Cintiq hooked up compared to when it is not.

  For example the two pictures below.

  

  This is what it looks like when I don't have my Cintiq hooked.

  

  When I decide to plug my Cintiq in everything suddenly becomes a lot bigger.

  I'm not sure what is causing the problem, but I know that it does not occur with Adobe Photoshop so I hope someone has a solution to this problem.

  I use Windows 10 and a Wacom Cintiq 13hd.

  Thank you in advance.

  If you go to the Windows display settings (right-click the desktop you may), there is a parameter of the scale to 100% by default, but with the connected Tablet it can use another value. Try setting that 100%.

• many non-visible controls on Wacom Cintiq complementary 2 improved

  We tried earlier today character animator (Preview 1 (x 650) on a Wacom Cintiq complementary 2 improved and many controls are not visible. For example, the transport under the main view controls have completely disappeared. The button still ask and other camera controls are not visible in the port of camera view, but if I almost completely reduce the window by dragging the lower edge upward, the controls of the camera starts to creep up. But of course then the video could be completely hidden. Is this a known bug then running on the computer Tablet Wacom CC2 CA?

  The Cintiq Companion 2 is a Core i7 3.1 GHz with 16 GB RAM and Intel Iris Graphics 6100. It is running Windows Pro 8.1.

  We got that it runs correctly on an old HP tm2 tablet PC. It is a pretty old computer but then slowly ran a little software to be useful. The tm2 is Intel Core 2 Duo 1.6 GHz with 4 GB of RAM and ATI Radeon HD 4550. It runs on Windows 7 Pro.

  We will try out on one of our workstations a little later.

  G.

  --

  Brudders in 'Scareplane' now playing at www.littlegreendog.com
  
  Greenlaw

  Artist/partner | Little green dog | www.littlegreendog.com

  The LGD on Vimeo channel: https://vimeo.com/channels/littlegreendog

  For now, if you're OK with 150%, it would be the way to go. For us to solve it properly, we need to improve our support high DPI on Windows, but it is probably too big of a task ends for our next preview version. However, we will evaluate the work for the pre-release after the following.

  FYI, I tried to repro on Windows 10 machine and couldn't (at any level). However, the OS was running on a different screen/resolution. So, not sure if it's only a matter of Windows 8 at the moment, but here the latest news we have right now.

  Thank you.

• Wacom Cintiq Companion 2 + bug Flash Adobe ~ brush "jumps" on screen during the development

  Equipment - Wacom Cintiq supplementary 2

  Software - Adobe Flash CC 2015 (as well as 2014 and CS6... same bug replicated)

  Drivers - Wacom 6.3.11 - 4 ~ ~ ~ and Intel Iris Graphics 6100 version 10.18.14.4170

  OS - Windows 8.1

  Let me start by saying 2 things:

  1. I've seen other posts similar to this issue, but often they resolve themselves by having disconnected and reconnected the cintiq or intuos in the computer. Given that the roommate of Wacom Cintiq is a stand-alone tablet computer running Windows 8 (.1), is not an option

  2 spoiler alert... I have a solution for the symptom: change the text in the 'small 100%.' The problem, as I will describe below, is that it is a workaround for the symptom, and it does not solve the bug itself.

  First... the question. In the image below, '1 2 3' on the left was drawn with Wacom pen using the Brush tool. '1 2 3' in the top-middle has been designed with my finger on the touch screen of the Companion 2. The lines right are actually 'points' that I did with the pen that jump radially out of a given time in the top right of the screen.

  

  Second... the 'solution '. Change the display of the scale 'Small 100% ' (located in the control panel > hardware and audio > display...) Notice the orange arrow). I have attached an image with the parameter as seen in point 8.1 of Windows (see below). Now, it will solve the problem of the tip of pen jump away from the position of the real pencil.

  

  Third... Here's my problem. The Wacom Cintiq Companion 2 HD display is 2560 x 1440. The default setting for Windows 8 for this tablet has a text value scaling of 175%. The high screen resolution allows more work space real estate within Flash and windows of text scaling allows me to be able to read words and see the icons without forcing (because the actual size of the screen itself is relatively low compared to its resolution capabilities). After this "difficulty", so actually nothing appears on the screen, I need to lower the resolution of the tablet to the most 1920 x 1080 (meaning with scaling to 100%, yet the text is quite small, but it's a compromise to keep some of these program workspace real estate mentioned previously).

  I was encouraged to do this post, so it could be a quick response to the immediate symptom of the brush jumping bug, leaving people less able to do their work without a break and ALSO so that we can go beyond to know if there is a more permanent solution to the problem. NOTE: Photoshop works like a dream. This is only a Flash issue (for me).

  Finally, here are some details of troubleshooting, I already went through that does nothing to solve the underlying problem:

  -all drivers have been updated

  -the most recent version of Flash has been downloaded

  -Flash has been uninstalled (properties of withdrawal) and reinstalled

  Wacom - driver has been uninstalled and reinstalled

  Wacom user properties - were removed and re-configured

  -Ink Windows has been disabled (which disables the pressure sensitivity) and recontroler

  -Press- and - hold right-click has been disabled in Windows Tablet properties

  -Shortcuts have been disabled in Windows Tablet properties

  ... There is more (like resetting windows at the factory and the resettlement without updating the drivers) also has nothing, but these are the most relevant elements. I was told that Adobe was aware of the problem and that it would be resolved. My goal is to discover a possible ETA on this difficulty and how it might come on (updated internal Flash? Layout workaround in Windows?) ... or, better yet, if it already exists! Like many people, Flash is the main program I use for work and I travel a lot (where the Wacom Cintiq purchase additional 2). This is a bug quite important that I would like to see resolved, if there is not yet, or answered here so she a. thanks team!

  UPDATE for WINDOWS 10

  To recap: I mentioned in the original post I made above that the bug Flash jump at the heart of this message seems to be caused by a scaling function in Windows. This feature exists because of situations like mine where I own a portable tablet (Wacom Cintiq Companion 2) with a physical screen size relatively small, but the high resolution capability. High resolution is good because computing means that signs Flash will take up less screen real estate, allowing more space for work/workshop space. However, high resolution on a small screen also means that things like icons and the text of the window are very small and difficult to read. That's what the functionality of scaling in Windows has compensation for... but it also caused a problem with the brush (see images/posts earlier).

  (Apparently) there is a new feature in Windows 10 which allows you to increase the TEXT size without scaling of all the features of display (such as icons).

  * Now I'm able to put my small screen of the actual size of a high-resolution AND can't read the text in things like menus and icons without the jump bug.* *.

  I hope this helps some of you out there with this similar problem. Remember, no matter what you do... Make sure that the scale is set to "Smaller - 100%" as I did in the original post. Happy drawing!

  

• Photoshop CS5: Shots of the menu bar on cintiq 21ux I work with photoshop cs5 on a Wacom Cintiq 21 ux and it has always worked great. But all of a sudden the documents, I work in a wink from the above menu bar and I can't go back there. It covers only the

  Photoshop CS5: Shots of the menu bar on cintiq 21ux I work with photoshop cs5 on a Wacom Cintiq 21 ux and it has always worked great. But all of a sudden the documents, I work in a wink from the above menu bar and I can't go back there. It covers only 2/3 of the cintiq. I installed the drivers from the wacom and installed photoshop again, but the problem is not resolved. It's very frustrating because it is almost impossible to work this way. I hope you can help me. I have Yosemite on the iMac, and it worked correctly. The problem occurred suddenly. I reinstalled the driver for the Tablet and photoshop cs5, but it does not solve the issue. I have a multiple display set in place. All other applications work fine (corel painter, illustrator, indesign). It's almost as if there is an invisible magnetic line on the screen where align with the document and the other tabs in the workspace. Now, I bought and installed cs6 and the problem is still there. Can you give some advice? Is this a known issue? I don't know if it ' s a problem caused by Wacom, Photoshop or Apple. Help, please. Thank you.

  I suggest that you take a look at this thread and see if something is a help to you: problem window CS6 on Cintiq on OSX Yosemite

  Benjamin

• Having major compatibility issues with Adobe, Mac Yosemite and Wacom Cintiq programs companion hybrid.

  Since I upgraded my Mac iOS Yosemite, my Adobe CS6 programs do not work well at all. They start very well, but the menu windows acting weird, often forcing me by dint leave whenever I try to do something. I downloaded programs CC trials and some may work better for me, but most have similar problems when I try to use on the Wacom. I'll explain my setup, and exactly what is happening...

  I own an iMac end 2012 model (the one without the cd player) and a Wacom Cintiq hybrid companion that I use as a secondary display design. The screen Wacom is under my iMac in the settings screen, since my Wacom rest below the iMac screen. Think Nintendo DS... like how the lower screen is touch screen... same deal here.

  When I open Photoshop CS6, CS6 Illustrator or even Illustrator CC and move them on my Wacom screen, the 'new' window is aligned with the top of the screen, cutting off buttons and options I need. I can't reposition the window because the upper part is necessary to move it. In the case of the window 'opens', it does not at all appear, but it blocks my program. It is as if he wants me to cancel the open window, but the window is not on any screen. That's when I have to force quit. I also noticed that sometimes it seems you have a 3rd office every time I enter the mission control afterwards. I have no idea why this is so.

  The only option that I know to get around these problems is to put my screen on the mirror and mirror of the iMac screen mode, but not only I have to go into settings and recalibrate my pen, whenever I want to use these programs, but it's a major drawback when I fight for space on my screen since I was only 1 working with this mode. And just to be clear that CC Photoshop works perfectly for me. No compatibility issues he Fortunately, but if it works well with my setup, then why don't the others. Worse yet, I don't know who is at fault... What is an Adobe problem, a problem of Yosemite or a problem of Wacom... I do not know.

  Yosemite sometimes has problems, often related to the 'default' permissions that need to be changed

  -solution https://forums.adobe.com/thread/1689788 of a person

  -http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/

  -https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

• Problems with Illustrator and Wacom Cintiq 13 HD

  Unter Mac OS 10.10.2 works Illustrator nicht auf meinem Wacom Cintiq 13 HD Ich kann weder needed yet other functions use.

  Software Tablet von Programmen ist und auf dem newest Stand. Same Das habe ich auch bei InDesign problem.

  Bisher habe ich keine Lösung found, weder bei Adobe, Apple, Wacom noch.

  Bin ratlos!

  

  For my part, you are invited, Kate.

  And congratulations.

• Consider purchase of Wacom Cintiq 27 HD Touch - Questions about the tactile feature in Photoshop and Lightroom

  I'm considering buying a 27 HD Touch of Wacom Cintiq monitor. I have a few questions about the two programs Adobe and their use of the 'touch' feature - Photoshop CS6 and Lightroom 5.7 running on Windows 7.

  1 problems related to touch a feature in Lightroom and Photoshop CS6 and 5 resolved that you see on the forums of Wacom a year ago?

  2. If so, is there sufficient value gained through the tactile feature in Photoshop CS6 and Lightroom 5 to justify the $500 price difference between the Cintiq 27 HD vs Touch HD? (I realize that this is a subjective question based on the abundance of its cash).

  3. I intend to stay with CS6 as long as possible to avoid a monthly subscription, BUT I wonder if buy the Touch HD can provide additional key features in future releases of these products that do not exist currently. (It is a pie in the kind of sky in question).

  Thank you!

  Kent

  Support for Photoshop Touch is added by CC 2014.2.2.  However as the Pro Intuos Wacom tablets with touch can be used with earlier versions of Photoshop and the Wacom Tablets Configurator can custom features can be used with Photoshop touch tablets.  I use LR but I don't know that the same thing would be true for her. You can configure the setting for many applications. The device driver knows which application its interfacing with and uses the parameter set for each...

  I have disable most of touch when using Photoshop.  The main reason why I have a Tablet is Photoshop Brush tools. Like Eraser, clone stamp, etc, nothing is better then a pen when it come to create the layer mask.  For most programs, I always use a mouse and I use the keyboard, the mouse and the pen with Photoshop...

  I never wanted a Cintig I do not have my hand between my eyes and the work. I'm not an artist.

• Wacom cintiq 24hd works with windows 8?

  Hello!

  I want to buy the Wacom cintiq 24hd (no touch). I read a bit around the various sites, but I am not able to see if it works with windows 8 or not. I need to know this, I can be sure, that I can use it with photoshop. I hope that you are willing to help me on this!

  -Karen

  Wacom Cintiq 24HD own page specifically States Windows 8 as one of the operating systems that work with it. (It's down; click to enlarge the specs).

• Wacom Cintiq disorders

  I just bought a Wacom Cintiq 12 XW. Photoshop works fine while I use it, but when I turn it off and go back to work on my iMac in normal mode, it does not work properly. Photoshop opens btu ok if I open a file, the file does not appear on the screen. Can anyone help?

  Mmmbop salvation!  Try changing the context of the Application (window-> Application Framework).  I hope this helps!

  

• Wacom Cintiq 13HD - "a supported Tablet not found on the system."

  You just bought a 13HD Cintiq (no touching) and installed the drivers Wacom on my Macbook Air w / OS X 10.11.4. It works as a second screen, but I can't get the pen to do anything and when I look in the preferences system under the Wacom component I see nothing except a message stating "a supported tablet was not found on the system." I have installed the latest driver and two former previous drivers and restarted several times now. Any help?

  That's what I see in the system Pref Pane:

  

  Have you checked the forum Wacom for possible solutions?