Wacom tablet not maintenance not whole screen (Win 7)

After having made the switch to Windows 7 a few months ago all went well on my tablet. Then a month later, the driver is dead, I installed a newer version of the Tablet for W7 and since then Ive had nightmares about the touchscreen feature of the tablet.

Since a week or two ago, the pen feature began to die too. I'm almost certain that what ever issues im having is not related to the tablet itself but my machine.

When the active window is not photoshop, my pen can control the cursor on any position on the screen, but once that photoshop is the active window, I can control only the upper left corner of the screen. Ive tested it on a few apps, and the same thing is happening on the Fireworks, After Effects.

http://Iaza.com/work/100421C/186136.jpg < < watch the area in which I can move

I am running Windows 7 Ultimate 32 bit

I have the latest patch for Photoshop CS4 (11.0.1)

Have the latest patch for my (5.2.1-6) - Bamboo Fun Pen & Touch Tablet

Is there some settings in photoshop that changes where the Tablet controls and these or?

Thank you, (I hope it's in the right place )

I just talked to Wacom support.

Using an Intuos 4 and Windows 7, I had a few problems with CS5.

He told me that the drivers have not been completely installed.

Here's what he told me to do.

  1. Open the Start Menu
  2. Open the Control Panel
  3. If in category view, click on hardware and sound
  4. Under "Devices and printers", click on Device Manager
  5. After opening the Device Manager, go down to "mice and other pointing devices" and click the menu drop-down
  6. If you see two categories of "mouse HID-Compliant" , click on each of them and find the one that says 'Virtual HD Driver Wacom' under 'Location'.
  7. Once you have found the right device, click the driver tab, then click the Update driver button
  8. Click Browse my computer for driver software
  9. Click Browse -> computer -> Program Files -> Tablet / / OR type in the box " C:\Program Files\Tablet " and make sure you have the option "Include subfolders" is checked.
  10. Click Next
  11. And it should update itself.

I hope this clears up things. If this is not the case, try to call the Tech Support of Wacom.

~ Kay

Tags: Photoshop

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