Want 4502: Printer don't work on wireless or scan via USB

Previously I had no problem printing or scanning from my Toshiba laptop wireless. All of a sudden it will not see my printer via the wireless network. I checked the network on the printer according to the troubleshooting of HP and he says that it is in working order... it can recognize the network and gives an OK. When I plug in a usb cable in I can print. I can't scan, even with usb in.  Any help gratefully received.

Hello

If the status is not connected or if the printer's IP address is 169.254.xxx.xxx, then the printer is not connected to the wireless network.

I understand your printer is now connected to the wireless network, so try run the printer software installation & on Windows 8 to convert the USB wireless connection again.

Just for you information, you can also scan wireless by using the Web server embedded HP.

Hope this helps.

Tags: HP Printers

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