want 7640 - driver problems

I have a Windows 7 PC and spent 2 days trying to extract a desire 7640 put in place.  Would appreciate any help, as I have exhausted all of the suggestions in this forum...

The printer is connected via Wireless - and is considered by Windows as being connected and working properly. However, if you print from any application (Word, Excel etc.) the print job will go into the spooler, but then act as if its printed summer - without anything hitting the printer. Printing from Chrome works - but only after a 5 minute wait.  Test printing will not print, even if Windows indicates that the printer is setup and working program. The scanner works perfectly.

I have:

-Uninstalled the drivers from the CD provided and reinstalled twice
-Downloaded the driver from HP and re-installed
Re-installed in SafeMode
-Completely deleted all previous printers and re-installed CD and download
-Reset the printer, the PC and router

None of this makes no difference - the problem remains.  It was 2 full days of work now and still not be able to print.  I read the advice and there are many other people who describe this same problem - but there is no solutions provided at all stations.  I think that the driver (which has never been updated since release last year) is the problem.

This is the last roll of the dice - otherwise its going back to the retailer.  Any suggestions gratefully received.

Please provide detailed information @RichardL9.

The printer is certainly on the same network, you were able to print from the PSDR, Chrome and Notepad.

It may be a problem with user accounts, please try the following to see if it will be useful.
Go to start, Control Panel, user accounts, change account settings, then drag the slider down to never notify, and then restart the computer and try to print the new Word again.

Try another browser to see if you have the same results.

Let me know what other applications you also have problems with. Thank you.

Tags: HP Printers

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