After a recent reset Windows driver problem

Hi all I'm looking for help please. I recently did a factory reset (BIG MISTAKE!) ... My camera says "AMD Radeon HD 7640 G (Microsoft Corporation - WDDM v 1.20) has a driver problem as well as CRW - USB 2.0 is not a printer. I also can not download Windows 8.1 - it won't find it in the store.

I completely ruined my computer?

Help, please!

Thank you

Nicola

No you have not hurt anything, what are expected.

To fix the device, go to the website of your computer company (like Dell, Acer, Asus, HP, whatever) and choose your model computer.  Then download the new drivers for things like your AMD radeon and other drivers.

Regarding the update, it will take some time for as they become available.  But if you want to just update 8.1, you only need a prior update before the 8.1 update will appear as an option in the store. You can get only one prerequisite update here: http://www.windowsobserver.com/2014/08/06/the-one-windows-update-you-need-to-upgrade-from-windows-8-to-windows-8-1/

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