Want to 5530 failed to update 08/04/2014
After update (?) the 5530 "2014-04-08" envy, Version32.2, 110.49 M many problems have arisen.
#1-can't scan or from the computer (via USB or NET) - can scan to SD card.
#2 when you are trying to solve this problem, the following error message appears:
"The comprehensive software solution is not installed on this computer.
Click - 'install software' - watch download - then "download failed".
Other info: "print and scan the doctor 4.3" does not work.
Several attempts to repair or uninstall and reinstall the software failed.
Message: ' PROPSYS.dll is not designed to run Windows or.
It contains an error"arose from time to time.
FYI - the basic features of printer worked fine for months without incident.
Instant access to the web ink still - works but not the computer.
Computer system: WIN 7 (64)
Help, please.
28/09/2013
This user has the same basic problem: "ENVY 5530 All in One not founf when you try to scan from Printer Wizard."
-No solution listed in Blog.
Thank you for this answer.
Yes, it seems that you receive two error messages when you attempt to install the 5530 like software. I would like to start off the power using this tool called Microsoft Fix it, which will fix all the problems that programs cannot be installed or uninstalled: (this information is shown here.)
Tags: HP Printers
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