want to m6: hp envy broken both hinges

Similar Questions

• The HP Envy 15 t laptop: broken left hinge, corner of laptop is cracked and opened.

  Hello

  My laptop HP Envy 15t broken left hinge and the left corner is cracked and bulging. The laptop has not declined or fell. When I open and close the laptop the hinge moves and then separate tiny capitalization. The tiny screw are falling and I'm not able to close and open the laptop properly. The warranty has expired on this laptop. Help, please.

  Thank you in advance.

  @Albert5

  The question of the hinge on the Evny of HP is well known to HP, and yet they refuse to do much, if anything, to this subject.  If you are in warranty, they will typically set for free, no questions asked.  Out of warranty, however, it's like a completely different society.  They will be responsible of very varying amounts, from $130 to $300 to fix their own design flaw.   Here is a link to a long thread that I started to update others on the issue and my relationship with HP:

  http://h30434.www3.HP.com/T5/notebook-hardware/defective-hinges-on-HP-laptops-envy/m-p/5378336#M204440

  We hope that you will find useful information.  As further evidence that HP is aware of their own design flaw, the new 17 "want to have a case completely redesigned with a much better hinge.

  Good luck!

• G6-2342dx Pavilion: Pavilion G6 broken left hinge and not display

  Hello! I have a off-warranty book Pavilion g6-2342dx, which also has a broken left hinge. 2 days ago the display stop working. The system starts normally, but no display.

  I have attached a HP s2031 monitor via the secondary monitor output cable and the notebook seems to work as it should.

  As is the left hinge is broken, could the connection of display power came in bulk / cancelled? I don't really want to tear into it without some prior advice...

  The warranty has expired may 3, 2014, but I noticed that many other people have experienced a problem with this hinge. Is it possible that HP can "Troubleshoot", and perhaps "extend" the warranty for the same problem?  You can give advice or advice will be greatly appreciated!

  Thank you

  Larry

  As an addendum to this post...

  I received a phone call from an AMS TC escalations team case manager. He has very kindly let me know that HP would solve this problem for me! Yesterday morning I received a HP shipping container and sent the unit to their repair center.

  THANK YOU ALL, here and ch; for a solution very Satisying to this dilemma. Once again, my loyalty faith and H.P. product has been reviewed.

  Cheers, all!

• Widescreen - torn R61i cable under the broken right hinge

  Hey everybody,

  I recently bought a used R61i which has been described as having only a right hinge broken. - However, the EC, I noticed a black ripped/broken cable protruding under/the broken right hinge all about.

  I searched through many many sons of "broken hinge" on various forums, but no one ever mentions this black cable near the right hinge as far as I can tell. He is always on the left hinge antenna cables. I have also looked at the manual but cannot know what is function of this cable (a). I think it has something to do with the screen, but:

  The laptop seems to work very well; I installed Windows XP and there is no problem with the screen (outside of not being able to set a higher resolution, but I think this comes from a graphic/Monitor driver problem).

  Can someone tell me what is this black cable and what problems it might cause (in the future)? Should I replace it - is replaceable? I'll be replacing the hinge and clean fan anyway, so have to disassemble the laptop anyway.

  Here are some photos to show you the black cable and its location:

  https://www.dropbox.com/s/i12myqu7v188dd4/20131111_215130.jpg

  https://www.dropbox.com/s/dmak1mxz2uqpsxc/20131111_215107.jpg

  Thanks in advance!

  The black wire is the wire aerial (secondary) to the wireless LAN. The gray wire on the left side is the main. You can get a poorer Black wireless reception. To replace it, you must remove and disassemble the lid/LCD

• Broken left hinge and base separating

  Computer hp laptop g6-2016tx paviliong, I bought in 2012 and with an additional year warranty, the warranty expired in 2014-August/sepetember

  recently, I observed that the left hinge and coverage of basic connection of the laptop is broken and get separated, when I searched on the net that this is a problem occurring most for hp pavilion g6/dv6/desire/probooks if I would have known this problem well before you buy it, that I would have stayed away from hp, I used dell laptop , who is first-rate in quality of construction compared to this cheap glossy plastic, I paid 45 k inr for this thing that looks like serious construction cheap,.

  When the problem occurs repeatedly in many of your laptop models who also have the same problem, why hp did not do anythign like replacement/fixing such things in for free even if the warranty has expired, because seriously, it's a defect in design manufacturing/assembly line, is a sure iam mechanical engineer on this subject be of a LARGER company with good reputation, you should have addressed this question before, check or google, you will know about this problem with your notebooks hp in particular, broken left hinge everyone complains about the same, but there is no official announcement on your side of hp,

  I decided to stay away from HP next time, thank God I thought to buy hp series of water courses that I am saved me!

  Goodbye hp

  GRK

  Thanks to JeffHelp, Mr.ABG Tilak (hp authorized service), Mr. Biraja Prasad Bidhar(Case Manager, Indian customer relations) and Mr.kevin - t (Moderator-support forums) to help me and get the replacement of the broken base cover

  Thank you guys!

• Want to Sleekbook 6-1010US Broken hinges, out of warranty

  Want to Sleekbook 6-1010US my wife has the problem of very common hinge on both sides. The laptop is almost 2 years old and glue no longer works and the hinges are very steep. Is it possible to get this repaired at a lower cost?

  I just sent you a private message. If you are unsure how to check your messages from the forum, this post instructions of a..

• 6 envy: Broken hinge

  Exactly 2 years ago, I bought my laptop. The right hinge was broken for several months because I can't afford to fix it. I never moved this laptop, and still less let him down.  What are my options?

  @dbrownr50

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  
  
  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
  
  Thank you for visiting the Forum from HP Support.

• HP Envy 17: HP Envy 17 left hinge broken

  Today, I opened my laptop and the left hinge broke. I posted elsewhere in these forums.

  Not a happy camper right now.

  I had with HP customer support with the help of mods/admins here. Because my laptop is out of warranty, I had to pay for repair.

  I didn't have to pay because this seems to be a major problem, but also I didn't take it to anyone. In addition, everyone wanted to double that asked the HP.

  They charged me $178 give or take a few changes. I was surprised when I came back. Not only have they replace the hinge, they also replaced the upper and lower the machine sections. They also found another problem at the level of the material and that fixed too, it is nothing to do with my problem. Basically, they checked the entire machine even though it was just a hinge.

  I was very angry when it happened, but am quite happy with the results. Of what I was said, since HP went completely through it I can actually restored coverage, for a price of course.

  The laptop looks great and works great.

  Thanks for the support of the HP team.

  This issue, therefore, and must thus be recognised as SOLVED!

  EDIT: When CS calls you, let know them to look in the forums for this issue. Some there is not aware that it is a recurring problem.

• HP envy 6 right hinge broken

  Hello!

  If the tale:

  I bought my computer hp laptop envy in January 2013. I had no problem with him until the end of 2013, when the right hinge began to get stiff. He finally cracked the monitor in February 2014. I have be it because I had left no guarantee.

  Another thing I also noticed was that the laptop couldn't use the GPU radeon 7670 m more after the incident. I ran several programs with high performance and dxdiag shows setting the intel processor is used. This can also be considered bad performance.

  Now, I have discovered that the hinge seems to be a problem of structural with computers laptops hp and people received free repairs from the company. I live in Finland and would like to know if it would be possible for me also. It would certainly be better my image of HP, if the laptop has been fixed.

  I asked what your issue escalated.  Someone will contact you soon.

  This does not mean instantly.

  Please be patient.

• HP Envy m6: m6 HP Envy broken hinge

  Hello

  I'm having this problem as well of the right hinge cracked came out of nowhere, and now the left seems to be cracking. I have no idea on how to fix this and even impossible to close the laptop without the risk of damaging it. I'm not able to take this laptop at college or at conferences. Also when the hinge started to go, they close the speakers on top too, don't know if anyone got wire moved. But I'm no longer under warranty but completely frustrated by the situation cuz it's in the way of my studies I have to be careful all the time does not damage the laptop. I have been a loyal customer to HP all my life and have never bought anything other than HP, but this time I noticed its not just me, many people seem to have this problem of weak hinges. I'm in College and can barely afford to pay for the course, and no way I can afford to put money on solve this now. Help, please.

  Thank you for your understanding.

  Hi @peter1989

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are not familiar with works of the Forum, private messages function this post instructions of a..

• Satellite A210-128 both hinges are broken

  Hello!

  I have a laptop Satellite A210-128, but recently the two hinges have broke.
  And also the montings of screws which connect to the hinge.

  I searched a few spare parts and found pieces of Satellite A210-11 t.

  Are the hinges of a compatible with my laptop? And the bottom of the case which also holds the screws?

  Thank you.

  Hello

  All compatible parts can be ordered on a local ASP (Toshiba authorized service partner)

  Get in touch with the guys and ask a compatible hinges.

  Welcome them

• HP Envy 15 Notebook PC: HP Envy 15 laptop hinges

  I am extremely disappointed by HP; I bought my computer just long enough so that the warranty expires before that one of the attching the display hinges to the broken keyboard, something that has been difficult to close computer and, in general, to use. It is a problem that other users have had on other models of ENVY, but when I tried to reach out to a HP representative by phone, informed me that I would be charged $229.99 for a repair. It's discouraging and mind-boggling that a mechanical problem, most likely the one who comes to me sent a defective product because it was not the result of the computer never dumped, would cost me about 20% of the price of the computer to fix.

  @rmm268

  
  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

• Want packages of 6 t - 1000 faulty hinge

  So, I just sent back my desire 6 t-1000 for the second time today because the left hinge is completely broken and I can't even open up the laptop. I got it for a year and 5 days exactly and my warranty expired, so I pay out of their own pocket for hp to fix it.
  Back in October I made a trip, returns and my laptop had a cracked screen and after talking with hp they told me that no matter what model of 6 t - 1000 for a certain period of time had a hinge kit "defective", because it was new to hold account ultra book style.
  Ultimately I don't know why I'm really paying for HP to fix the hinge kit which is defective in the first place. Especially for $ 171 due to my being late by a meager 5 days warranty. Can anyone offer some advice or tips so that I can work with hp? I certainly don't want this to 'fix' and magically 6 months later eventually having to replace the hinge kit a 3rd time.

  I'm afraid, that I also have the same problem.

  Last week, I noticed that I used to get a cracking noise when I open or close the ultrabook. However, when I was about to close last night I got a crack on the screen, and after careful consideration there are problem with the hinge. I still havn't looked for anyone to fix it. The protection plan has expired and don't know what to do next. Help or suggestions on this will be appreciated. Thanks in advance.

• Y560 broken screen hinge

  Happened yesterday. I always knew that the case itself was a little weak, but honestly, I wasn't expecting this after 1.5 years of normal use. I move not even the laptop around so much...

  If ye, the hinge of the screen on the left side is now broken in half, so some of it is still in and the screen is in place (more or less), but Im worried about how long and that that could be the consequences if I start to move around, or if it comes off completely.

  I called local support, they want to take my laptop for 2 weeks replace which is simply unacceptable because of my work and the final uni and honestly, it's just a hinge, how long can it take...

  Does anyone have a similar experience? How did you solve this problem? I know my way around a computer, so it shouldn't be too difficult to do so myself, but what should I look for?

  Thank you for your time!

  
  

• HP ENVY TS m6 Sleekbook: port Ethernet HP ENVY broken

  Clip of port Ethernet of my computer broke, not the hinge plastic broke.  This is the part that leans down to cut the Ethernet cable to the computer.  If I hold the cable into the Ethernet port on my computer still receives data through it.  Let me know if you are in need of any more details that I have not thought.

  The part broke in the Middle East and must be replaced.

  Here is the Service Manual:

  Link to the manual

  See page 40. The cover is held to the frame with 2 screws inside. It is a replaceable part and is included in the kit of plastic.

  Module RJ45 cover (plastic kit) 727464-001

  HP wants to $55 for her:

  PartSurfer link to coverage of the order

  $ 5 shipped on eBay:

  http://www.eBay.com/ITM/HP-envy-TouchSmart-M6-K000-Ethernet-LAN-RJ45-cover-door-latch-727464-001-/281322149224?PT=LH_DefaultDomain_0&hash=item41801b5568

  If you have a manual with instructions for replacing it and a link to order for $5. If there is nothing else, after return and we can try to help.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.