HP envy 6 right hinge broken

Hello!

If the tale:

I bought my computer hp laptop envy in January 2013. I had no problem with him until the end of 2013, when the right hinge began to get stiff. He finally cracked the monitor in February 2014. I have be it because I had left no guarantee.

Another thing I also noticed was that the laptop couldn't use the GPU radeon 7670 m more after the incident. I ran several programs with high performance and dxdiag shows setting the intel processor is used. This can also be considered bad performance.

Now, I have discovered that the hinge seems to be a problem of structural with computers laptops hp and people received free repairs from the company. I live in Finland and would like to know if it would be possible for me also. It would certainly be better my image of HP, if the laptop has been fixed.

I asked what your issue escalated.  Someone will contact you soon.

This does not mean instantly.

Please be patient.

Tags: Notebooks

Similar Questions

  • satellite 1110 - right hinge broken

    Hello

    recently I discovered that the right display hinge is broken. This is why I can't close the lid. Is it possible to get a toshiba spare part to repair?

    How it would be approxmatelly if I bring it to a service partner?

    Thank you

    Christoph

    Hello
    I put t know what that part cost if you order from the service partner, but you can contact the ASP and ask for the cost.
    There is a link for a right ASP:
    http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

    In addition, he was able for me to find a site that has information on the part of research:

    http://www.sparepartswarehouse.com/Toshiba, Laptop, K000833740.aspx,

    Good bye

  • HP Envy 17: HP Envy 17 left hinge broken

    Today, I opened my laptop and the left hinge broke. I posted elsewhere in these forums.

    Not a happy camper right now.

    I had with HP customer support with the help of mods/admins here. Because my laptop is out of warranty, I had to pay for repair.

    I didn't have to pay because this seems to be a major problem, but also I didn't take it to anyone. In addition, everyone wanted to double that asked the HP.

    They charged me $178 give or take a few changes. I was surprised when I came back. Not only have they replace the hinge, they also replaced the upper and lower the machine sections. They also found another problem at the level of the material and that fixed too, it is nothing to do with my problem. Basically, they checked the entire machine even though it was just a hinge.

    I was very angry when it happened, but am quite happy with the results. Of what I was said, since HP went completely through it I can actually restored coverage, for a price of course.

    The laptop looks great and works great.

    Thanks for the support of the HP team.

    This issue, therefore, and must thus be recognised as SOLVED!

    EDIT: When CS calls you, let know them to look in the forums for this issue. Some there is not aware that it is a recurring problem.

  • Widescreen - torn R61i cable under the broken right hinge

    Hey everybody,

    I recently bought a used R61i which has been described as having only a right hinge broken. - However, the EC, I noticed a black ripped/broken cable protruding under/the broken right hinge all about.

    I searched through many many sons of "broken hinge" on various forums, but no one ever mentions this black cable near the right hinge as far as I can tell. He is always on the left hinge antenna cables. I have also looked at the manual but cannot know what is function of this cable (a). I think it has something to do with the screen, but:

    The laptop seems to work very well; I installed Windows XP and there is no problem with the screen (outside of not being able to set a higher resolution, but I think this comes from a graphic/Monitor driver problem).

    Can someone tell me what is this black cable and what problems it might cause (in the future)? Should I replace it - is replaceable? I'll be replacing the hinge and clean fan anyway, so have to disassemble the laptop anyway.

    Here are some photos to show you the black cable and its location:

    https://www.dropbox.com/s/i12myqu7v188dd4/20131111_215130.jpg

    https://www.dropbox.com/s/dmak1mxz2uqpsxc/20131111_215107.jpg

    Thanks in advance!

    The black wire is the wire aerial (secondary) to the wireless LAN. The gray wire on the left side is the main. You can get a poorer Black wireless reception. To replace it, you must remove and disassemble the lid/LCD

  • HP ENVY Sleekbook 6 t-1100: hinge broken without repair option

    I had my sleekbook for over a year now and yesterday when I went to open up the laptop the right hinge broken the screen and the bezel popped. I've always been very careful with this laptop and never fell. I looked online for a solution that I could buy, and everything I see is drill holes in the back and put on nuts. I don't want to do that. Help, please!

    Thanks in advance for any help!

    Daniel

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information). If you are unfamiliar with the operation of the function of the Forum, private messages you can learn about it here.
    Thank you for visiting the Forum from HP Support.

  • HP ENVY Sleekbook 6 pc: HP ENVY Sleekbook 6-115er left and right then broken hinge

    Good evening!

    My name is Ann, I'm originally from Kiev. Finally, I bought a HP laptop I wanted to take and after a year had problems with hinges.
    Sorry for my English, I'll do my best.

    I did a search and now know problems with these models hinge, but how could I know before. HP is a good portable all the I don't know, they are really, but the hinges!

    My left hinge has decided to go wrong and it is by the edge at the bottom left of my screen to spit, as I have the opening screen / closing. I used to work with this condition laptop but now after a month of my careful use also broken right hinge. Now, I put something behind the laptop to keep it straight. But really now it looks like a PC, because I can't move it anywhere.

    What can I do? Now, I have no guarantee and no service local hp here, or is it somewhere in Kiev? I can spend a lot of money for repairnig closed privat, but I think that this problem will occure again.

    Can anyone, HP please tell me how to solve this problem, what to do?

    Here is an image how it looks like.

    Best regards

    I brought your question to the attention of a team within HP.

    They are likely to ask for information from you to get your information or product serial number.

    Please search for a private message from a contact HP identified.

    Also, remember not to publicly post information and series numbers.

    If you are unfamiliar with works as a private of the Forum messages, this post has instructions.

    http://h30434.www3.HP.com/T5/first-time-here-learn-how-to-post-and-more/how-to-check-your-messages/TD-p/3547355

  • HP ENVY 1090ee 6 - left hinge broken

    I bought HP, Acer, Lenovo and Asus because I thought that the only thing that HP offers each time, is of exquisite build quality. However, today, I was met with a surprise. The left hinge (one near the power button) has apparently unravel, as if on its own.

    Surprised as I was, I contacted the technical support. Surprise, Surprise, my warranty information is wrong. Ive lost out on half a year warranty services.

    FLASH BACK: DUBAI - laptop bought on 3 February, 13 - great expectations.

    SKIP TO PRESENT: INDIA - lost hinge broken and guaranteed.

    Then I took a deep breath and open the HPSA faithful once again, inform the specialist my "fake date of purchase" (note that I am in India at the time). I am informed by the technician that I have 'support of the HP tech to the Arab Emirates UNITED to rectify the problem. '

    A STRIKE.

    Thus, everyone knows how 'good' the guarantee are services in India. I remember having an old all-in-one HP printer. The printer does not work, so we took to the "authorized" HP nearest after-sales service. The first day we went, we were not given any "service". The next day we went, that they claimed THAT NOTHING under the guarantee it covers. They could be right, but oh well, we paid for rectification.

    So now I feel like its going to be a repeat of the last time. And it's funny, because I found a large NUMBER of people having the same problem. I don't want to support the customer, waste BECAUSE I SAW them HELP OTHERS. The sad part is that these people are mostly from the States.

    Maybe its not justified, but it always seems like the developing countries get the worst of both worlds. We are the highest consumer population, and yet we get the inflated prices (I know are due to many factors beyond the control of the company) and poor service.

    I can't believe that there is not a single HP to Mumbai service center is, well, purely HP, and not a 3rd party "authorized dealer". I suppose that can't do anything on this subject and maybe as I write this in vain, but if someone is listening (or reading), may I suggest at least to have a third party service center. This will help a LOT.

    I hope someone can help me.

    AK

    Hey anand602,

    I'm very sorry to hear that you are experiencing this issue. I forwarded your case to the appropriate Department. You should hear from someone via private message in the next 24 to 48 hours.

    To check your private message, connect on HP forum. There will be an envelope at the top right next to your username.

  • H * ENVY TouchSmart 17-j153cl: H * ENVY TouchSmart 17-j153cl broken hinge

    I searched this forum and Google and YouTube, but have not found a way to repair the left hinge on my laptop of 17-j153cl H * ENVY TouchSmart. The left hinge has separated from the main frame causing the bottom of the laptop to get out of the upper part. Fixing of the screen is still fine. The right hinge has not failed yet, but with the extra pressure in this regard, it may be only a matter of time.

    I am just out of warranty, unfortunately. Are there resources to attempt this repair? I wouldn't break my worst computer he is already going blind.

    Thank you

    -Brian

    @BrianMiller

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).



    If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.



    Thank you for visiting the Forum from HP Support.

  • Satellite A100-233: How can I display right hinge?

    Hello

    My right hinge of the screen is broken just yesterday, how I can get it has code / number to buy a new one?

    My laptop is A100-233

    Thank you very much!

    Contact the ASP in your country to order the right part.
    Guys can be sold or if the part is not available at this time then the service partner should be able to order it from the head stock Toshiba.

    Greetings

  • hinge broken

    Anyone know where I can get a replacement for a J6480 Officejet hinge. The right hinge broke the other day when I went to repalce the black cartridge and now I can not close the top of the printer completely. Luckily the broken hinge has not affected the operation of the printer, but I wish I could close the top completely.

    I'm sorry that you're having a broken hinge. This seems to be a hardware problem. You can contact the Support of HP (1800-474-6836).

    This hinge is not a replaceable part. I read the forums and the post of other clients who have recorded or fixed hinges together and everything works perfectly.  I DO NOT PRETEND THAT YOU DO. I would prefer that you contact technical support, but it is until you decide.

    If you have any questions, feel free to ask.

  • HP ENVY M6-1105DX hinges + DvD Drive to good work done?

    Hello. I have some problems with my HP Envy m6-1105dx I received some time around Christmas 2012 from BestBuy. It has been a year of very pleasant to use, especially for games and social networks and other, and I was take care of it, ever since. I've never taken to anywhere outside of my home. I just leave it on a cool table where I can use it as a way to office everyday. However, all about the summer of last year, I noticed from my right hinge becomes very sensitive when closing it. So I thought that maybe I should close more slow the next time. After that around December 2013, the right hinge sprung loose on the right side, make some gaps between the right side of the hinge, on the side of the laptop screen and my monitor display 3 slim blue and purple lines, that irritate me.

    After that, I sent my laptop to be inspected at first sight to a trustworty computer repair store I've visited when my old Office XP does not work. They were my only hope to the fixing of envy, because how my warranty expired around December of the same year, and someone in my house unfortunately threw the case and the reception I got from BestBuy. They mentioned how some companies use cheap adhesives and plastic to make new laptops. Above all, they took note of my DVD drive, which had a yellow bracelet that was not supposed to be as damaged as it seems. (I never really used the DVD player, since I already have music and videos on my phone). They charged me $30 for another review of the laptop inside, and if they found something seriously wrong with the laptop, they would charge me around $20 - $200 extra. At this time, I refused, looking for another way to fix. I tried to visit other repair shops and got the same answers, needing further inspections, etc.

    I really need advice on what to do. I am only a teenager in high school, barely received any money to afford to repair. I have seen videos of YouTube on the repair of several screens of laptops Envy M-series, searched through the internet for several replacements, hinges, etc., screen or other repair shops. The thing is I'm not really confident in my ability to repair a laptop, and it feels like theres really nothing I can do.

    My left hinge is at the point where its about to pop, and I'm starting to see good glue cheap ripping off the hinge, as if it was made in fact at a great price. I really need advice to find a way set these hinges and get my laptop back into shape.

    Thank you for the time and I'm sorry if I wrote too.

    Here are pictures of my desire to M6-1105dx status:

    http://imgur.com/kGKWibo http://imgur.com/C9ovoJi http://imgur.com/NETs37m http://imgur.com/zd6NqG9 http://imgur.com/0yrARZc http://imgur.com/u4OwpCM http://imgur.com/aMZtaRX http://imgur.com/wJytaU7 http://imgur.com/9VNXYZq http://imgur.com/mXRv2Ty http://imgur.com/9qR7wMO http://imgur.com/lzsXTut http://imgur.com/XaY6caC http://imgur.com/KBo3Ja2 http://imgur.com/VMflf3C http://imgur.com/VCWZNh0 http://imgur.com/EwObDwj

    I also have the serial ID and the product ID, which I'll post if necessary. Thank you and I look forward to the answers!

    22/04/14 - Jeff reached out to the customer

  • Hinge broken laptop HP jealousy

    Both hinges broke on my HP Envy 13: 2000 spectrum model.  The left hinge broke several months ago I was using as a desktop computer by it moving and carrying only when absolutely necessary.  The right hinge broke this morning and now the screen does not remain upward without outside help (currently using a stapler in vertical position and weighted tape dispenser).  I LOVE this laptop, the size, the weight, the processing speed are in circulation, but the issue of the joint is making it virtually impossible to use.  Thanks in advance for your advice

    I suggest that get you in touch with Jeff at HP, he has helped me sort out my sleekbook that was out of warranty got it repaired at the expense of teir and they organized the collection and return.

    I hope this helps.

    [email protected]

  • HP DM4: My HP DM4 Beats Edition right hinge was stuck.

    Help, please!

    My HP DM4 Beats Edition right hinge was stucked and caused the screen (where the hinge is attached) to the slot. Now my screen is completely down. I want to know if I can still get this repaired. This notebook is so expensive and yet I've had only 1 year and 6 months now.

    @Rudeskagirl27 ,

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message after the weekend to contact HP identified. Also, keep in mind is not to publicly display (serial numbers and information)

    See you soon,.

    KarolB

  • Spectrum x 360 2 months of life - is prone to break defective right hinge?

    Hi dear,

    I bought in my country (Italy) the spectrum x 360 (edition 2015), model 4102nl, 8 GB of RAM, SSD 256, i7, QHD screen in September, is two months old.
    Since the first day I have unboxed my spectrum, I noticed what looks like a manufacturing defect, despite its very small.
    My right hinge is not in line with the display, compared to the left hinge cover and it comes out of the cover of less than 1 mm. The left hinge only sticks.
    Also, when I open the cover of the display sometimes (usually when I close the screen completely) I hear a very slight noise coming from the right hinge.
    This would allow to break immediately? This case, the display can glass to break because of his bad alignment and consequent bending of the cover of the display?
    I would like to avoid to send to the service because I need the laptop for work, I would like to send to service only in the case it can cause any problem in the future.

    I have attached some examples of images and a video with low sound when opening it.

    https://www.YouTube.com/watch?v=V2j6u3jpL6M

    top left hinge

    left hinge on the side (the good one)

    right hinge (assumed to be defective) top

    right hinge (assumed to be defective) on the side. It comes out on< 1mm="" on="" the="" top="">

    Hello, @andrewRG - hope you are well!

    Welcome to the HP Forums, I'd love to help you with the problem you are having with the notebook of spectrum.

    First of all, I appreciate the video high definition that you posted it certainly helped us to better understand the issue.

    Certainly, it looks like a problem with the hardware of the laptop. It would be better if you contact support HP phone to create a service for your laptop. You can visit http://www.support.hp.com/contact-hp and fill in the details of your product to get the tech support number.

    Visit us again if you have any questions! Thank you

    See you soon

    Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

  • The HP Envy 15 t laptop: broken left hinge, corner of laptop is cracked and opened.

    Hello

    My laptop HP Envy 15t broken left hinge and the left corner is cracked and bulging. The laptop has not declined or fell. When I open and close the laptop the hinge moves and then separate tiny capitalization. The tiny screw are falling and I'm not able to close and open the laptop properly. The warranty has expired on this laptop. Help, please.

    Thank you in advance.

    @Albert5

    The question of the hinge on the Evny of HP is well known to HP, and yet they refuse to do much, if anything, to this subject.  If you are in warranty, they will typically set for free, no questions asked.  Out of warranty, however, it's like a completely different society.  They will be responsible of very varying amounts, from $130 to $300 to fix their own design flaw.   Here is a link to a long thread that I started to update others on the issue and my relationship with HP:

    http://h30434.www3.HP.com/T5/notebook-hardware/defective-hinges-on-HP-laptops-envy/m-p/5378336#M204440

    We hope that you will find useful information.  As further evidence that HP is aware of their own design flaw, the new 17 "want to have a case completely redesigned with a much better hinge.

    Good luck!

Maybe you are looking for

  • Storage of liquid E2

    Hello I have a problem of sound on the storage, when I tried to install an APP, it will not directly install in my SD card. can someone help me, please. im a beginner with andriod preferred installation location = there only internal, phone, let the

  • HP eprint app does not detect photos on iPad

    Hello I have the HP eprint app on my ipad. I went to print a photo that I took on the ipad today, however, when I went for this app asked if he could access the camera or something like that. I wanted to press ok, however, I clicked do not allow. So

  • SOS HELP: Dream color Elitebook 8730w owner seeks the complete system recovery disks

    Dear friends: I am tearing my hair looking for the missing original Windows Vista recovery disk and the driver for my laptop HP 8730w dream color version. I bought this little gem of a laptop power PC on Ebay at a fair price. However, research recove

  • BlackBerry Smartphones Z10 does not load the apk files

    Hello I bought a brand new phone BalckBerry Z10/STL100-3 (OS 10.3.2.2154) a week ago. But from the beginning I was not able to run any apk file. Preinstalled same amazon store or amazon did not work (green bar chimneys around 80%)! I tried just about

  • How do I know how many books to ADE?

    Is somewhere to check to see how many pounds is in ADE without having to manually count? I do not see a status bar at the bottom or nowhere else this info can be.