Warranty blackBerry Smartphones?

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• Warranty blackBerry Smartphones! RIM repair service?

  Hello community,

  I have a question about BlackBerry security or technical service. I bought my "BOLD" through eBay and I got a Bill also. As I see it when starting my "BOLD" is that the carrier is O2 Germany.

  Now, the bars of money between the keyboard fell of and I want to sent my BB on BOARD for technical service. I Don t know if I still have warranty or not, but it doesn´t question I'd even pay for it if they can repair. I already talk to O2 and they only repair with the original of the invoice I Don t.

  So my question is if there is a technical center in Germany where I can send my BB to and they look through it, if they can fix it or not and if it s possible how much it will cost.

  I already looked on the web and the forum, but I can´t find a direct contact with the RIM.

  Anyone know?

  Thank you.

  Mike

  Sorry, no you have a guarantee of purchase off eBay, unless the seller wants to justify the device.

  Buy new and third-party sellers (sellers unauthorized, as private sales on eBay) does not include a manufacturer's warranty, I think understand.

  You would be better out of touch with local smartphone repair center in the EU or the Germany, I don't know... a RIM service center it could be, I don't know.

• Frozen Blackberry - warranty blackBerry smartphones?

  I was wondering if someone could I would like to know how long the Blackberry 9300 3 has as a guarantee?

  I have one who is barely 5 weeks old and it froze!  Even after I remove the battery, wait a few minutes and then put the battery back, it is still frozen.  It won't let me even turn it off!

  We took it in a Carphone Warehouse store (originally purchased online through Carphone Warehouse), but they tell me that the warranty is only 28 days!  That doesn't seem fair to me.  They were exceptionally useless and said I have to give them the phone for them to send to repair which could take 3-4 weeks during which I have no phone but I still expect to pay for something that I can't use!

  Y at - there anyone out there who would be able to offer some kind of useful advice, please!

  Karen.

  All keyboard problems, it looks like what I've seen several times on a device with moisture damage.
  Even sitting on a countertop bath during a hot steamy shower or bath can cause problems with keyboard and trackball up to this JUST-withered.
  Really, it is more common than you think.
  1 the battery immediately! Do not turn on your BlackBerry device.
  2. allow the device to dry in a warm, dry place for 3 to 5 days * (see below)
  3. DO NOT "check it every day" by placing the battery in. Leave what would to dry completely. It takes time. Replacing the battery to check it can damage only (humidity + power = disaster).
  3. If the unit is hot after the drying period, let it cool to room temperature before placing the battery in the.

  * Suggestions on your BlackBerry in a warm dry place (open, with battery):

  • Place the BB in a container of dry uncooked rice, and then you can also place it in one of the locations mentioned below.
  • On top of all heat dry emitting electronic components: TV or CRT, LCD, TV cable box / Satellite or plasma monitor
  • On the dashboard of your car on a day sunny

• International warranty blackBerry Smartphones

  Hello

  I wonder if I bought a blackberry AT & T, with the international guarantee torch

  If I had to be in Singapore, my warranty will be valid and where and how we serve our phone

  One question, will you use the device with the voice and/or data ATT international roaming service?

  If not then, real problem, you will always be an ATT customer.

  But if you buy the ATT device, use no ATT servcie and are not an ATT customer and unlock the device for use on another carrier? Of course, it is still guaranteed, but you will have a devil of a time access once you take the unit off to the carrier and retail dealer who sold you the unit.

  Here: http://www.blackberry.com/legal/warranty/handheld.shtml

  So, while you are covered, if you have a claim, it won't be easy. You will be in Singapore and to retailers it won't cover a device has they have no sales.

  You can contact RIM directly, but it will not be easy.

  My advice... buy a refurbished or used at a price less than complete out-ATT contract, get it unlocked and don't worry about the warranty. If something happens to physically of the device (which is not covered by the warranty anyway) so just buy a new one. You would always spend less money, in my opinion.

  Otherwise, you can get all the support software and operating system, you need here in these forums.

• Warranty blackBerry Smartphones UK and do repair/replace

  I bought my phone last September as released on Amazon UK. It is delivered in the original RIM package, and since then she has developed several problems.

  Problems include:
  
  GPS system is deffective. A lock can sometimes be achieved and sometimes it will not. This includes times when I am stood next to another Blackberry user and it will not achieve a GPS lock when there is any material above the phone (ceiling, car roof, etc). I have asked about this problem on the RIM forums, and they improved GPS results, but it is still largely deffective.
  
  I have noticed a green liquid emerging from the USB connection on the phone, which can cause some staining.
  
  The phone will only 50% of the time receive a call. Quite often the phone will just send me a message to tell me that I have missed a call. The phone will not display that a call is being received. This is not a phone option as the same person can ring me twice in a row and one of the times it will not respond to the call.
  
  The phone will not always respond to a change in internet connection, and will refuse to load pages as it wants a WiFi connection. This occurs about half of the time for all webpages, even if they're non-WiFi pages. This can only be resolved by connecting to another WiFi network. This occurs even with full 3G connectivity.
  

  I'm tired to look for alternatives, and some of these problems seem to be repaired.

  Is there a way I can just post to RIM and ask them to fix it in the title of their standard warranty of 12 months?

  Kind regards.

  I thought it might be corrosion as well, but that would mean that the device has been previously exposed to a sort of liquid.

  To quickly check, take off the case and remove the battery. The battery must have a white label near the connectors. Is it always white, or is it red? There is also an indicator of liquid on the left side of the battery (only visible when the battery is removed). It is white or has she turns red? There is also an indicator more in the camera itself (visible only when the device is engaged). Unfortunately, if one of these indicators have turned pink or red, the phone is is more covered by warranty.

  Good luck!

• MY BLACKBERRY CURVE 9380 blackBerry smartphones

  Good day all

  My blackberry 9380 curve, asked me to restart and cela I did it, but after a while he began to show me a message saying JVM error 517 reset. I'm totally helpless because I removed my battery too and has replaced new but its always showing me this text... Please inform me of what to do because it's the first time this has happened... I really need help as in ASAP!

  We hope to get a quick answer.

  Thank you.

  Ashley

  Hello Bianchi

  Welcome to the community

  I know how it feels to have this error.

  First of all, please update the BlackBerry smartphone to the latest version of BlackBerry Device Software available before contacting the service provider wireless for repair or replacement options. For instructions on how to update the BlackBerry Device Software, visit the website of BlackBerry Device Software Updates or see KB03621.

  If the problem persists after reloading or upgrade, contact the vendor of wireless services for repair options or replacement should the smartphone BlackBerry still fall under the warranty coverage.

  See KB30332 for an example of JVM 517 error which is solved by a software update.

  Guilbert

  Ron

• BlackBerry smartphone Blackberry Bold 9900 guard restart every 2 minutes

  Hello

  Here's my problem: today, after unplugging my blackberry to the computer, it has begun to close every minute (I mean, when it restarts, a minute or two after it restarts) and he did for hours!

  The problem is that I can't even try to update the operating system or restore the original configuration that I don't have enough time before his stop!

  I tried to use it without the SIM card, has not changed anything.

  My biggest concern is that I can't do anything because I can't keep it on more than a few minutes!

  Someone has already experienced the same problem? Is there a way to fix this that refer to society (hoping that the warranty has not expired...)?

  Info on the device

  Your operator: SFR (French)

  Model information and the version of the OS: Blackberry Bold 9900

  7,1,0 bundle 2061 (v 7,1,0,714 platform 5,1,0,532)

  Apps and free space

  Nothing to do with the battery, he pulled out several times has not changed anything.

  Not many applications except the classic ones (facebook, etc...) and you have not installed a new for several months.

  Unable to get much information because it maintains close and restart...

  The only thing I was doing before the problem occurred he was charging on the computer (not even synchronize). I unplugged it as I always do and it started to go crazy.

  What is worth a thousand words

  Sorry no picture and I don't think that a photo would be helpful...

  Thank you very much in advance for your help.

  SIM of the France.

  Sometimes things just go wobbly... Very dear, I hope that you already have a good backup of all, for what you describe, you are unlikely to be able to take one that you continue to try to recover from this situation. If your BB is very new, so you may want to just take to formal support and do not try to recover it now... After all, it might actually be a hardware problem (there is no way, at an internet distance really diagnose... perhaps we can 'deduct' material being likely, but we can't diagnose 100%).

  If you want to proceed, then please follow these steps (PC, not MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS package you want for your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now these KBs (try them in order, please)... but whenever they speak using a 'site update', please use the Desktop software installed above instead:

  1. KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  2. KB27956 How to recover a BlackBerry smartphone from any State
  3. http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck!

• BlackBerry Smartphones please help, 9700 won't turn on

  As I was talking on my relatively new Bold 9700, she is just completely dead! The battery is charged but the screen and everything happened to be just black. It will not turn on. I removed the battery and put it back in and the only response that she led red coming for a few minutes then detach.

  Any suggestions please?

  Hi and welcome to the Forums!

  See this KB to see if any of the symptoms match yours:

  • KB18223 Behavior of the charge BlackBerry smartphone

  If the battery discharged spontaneously, that would actually cause for alarm. If your symptoms match something, then likely recommendation is to reload for a while (at least 2 hours, IMO) and then see if your BB is back to normal. If the behavior persists, consult a warranty evaluation.

  Good luck and let us know!

• Browser blackBerry Smartphones has cuts/white blanks?

  My Torch 9800 is three months old now, and last week, the browser started to act weird. In any website I'll twitter, yahoo homepage or tumblr, there's always the whitespace or cuts that doesn't let me see the whole page. Is not that a Cup, I scroll down there will be white discounts every now and then.  It is not something bad internet connection either, I tried to test it located next to our router with full signal and always the page load like that.

  It is not a centre for Blackberry here in the Philippines and the closest is Hong Kong or Singapore. The telecom brand I got the phone to advised me to try to reset my phone back to the factory settings, while perhaps this glitch could clarify. I asked them if it was something that could be solved by putting up-to-date or is the result of accidentally change some options of the phone. In the end they told me back toward the top of my phone, it brings them so they could restore it to factory settings, bad comes to worse that he is still not back to normal, since it is still under warranty, they'll gladly give me a new.

  ANY OTHER SUGGESTIONS? It has something to do with the update? lack of storage space? accidentally change browser options/settings?

  Here are the links of what it looks like. I took the liberty of the screen it munching that guys can understand what im trying to say

  A site of tumblr-> http://i54.tinypic.com/nbxfz6.jpg

  Looking for something on yahoo-> http://i52.tinypic.com/2r5b5a9.jpg

  On the homepage of twitter-> http://i56.tinypic.com/dca0k8.jpg

  Andy advice or assistance would be appreciated! Thank you!!!

  Hi and welcome to the forums!

  Try a traction battery (hard reset) as a first step.

  Thank you

  Bifocals

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

  KB02141 How to reset a BlackBerry smartphone

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• I can not sincronize my Blackberry Desktop Manager with Windows Live. I get the message "unknown error reported" How turn off the connected BlackBerry smartphone advanced power management features

  I'm on resolution 5, I used four different resolutions and none of them work, and I do not understand how to apply the meanless 5. Resolution 5

  Turn off the connected BlackBerry smartphone advanced power management features. For more information about how to disable the USB selective suspend feature in Windows, visitMicrosoft Help and Support site and search for "disable usb selective suspend."

  See if http://support.microsoft.com/kb/902274 help
  --
  ..
  --
  "andresgn" wrote in message news: 9754 c 356-97ed-4b9f-8dc5-c3318a6dc60b...
  > I'm on resolution 5, I used four different and no resolutions are
  > work them, and I do not understand how to apply the meanless 5.
  > Resolution 5
  > Turn off the connected BlackBerry advanced power management features
  > smartphone. For more information about how to disable the selective USB
  > suspend functionality in Windows, see the Microsoft Help and Support site
  > and look for "disable usb selective suspend."
  >
   
   

• How can I get the Ip address of my Blackberry SmartPhone

  Hello

  How can I get the IP address of my Blackberry Smartphone?

  Thank you

  You can enter 'ip' in the search field, for example. I did it for you:

  http://supportforums.BlackBerry.com/T5/Java-development/WiFi-IP-address/m-p/374272#M70943

• BlackBerry SmartPhones that Support Themes

  Hello, I made a theme and made compatible with these BlackBerry SmartPhones:-1) "BOLD" 2) BOLD 9700) 3 BOLD 9650 9000 4) TORCH 9800 5) curve 6) CURVE 9300 8950 7) of the CURVE 8900 8) CURVE 8500 9) CURVE 8350 10) CURVE 8330) 11 TOUR 9600) 12 PEARL 9100) 13 STORM 9500 14) STYLE 9670 15) in PEARL 8100 16) PEARL Flip 8200 17) CURVE 8300 Series 18) 8800 I just wanted know there there any BlackBerry smartphones that support Themes? Thankx

  Basically in this link of the number model 8000 and higher, but not those of the OS 7.0 or higher.

  http://en.Wikipedia.org/wiki/List_of_BlackBerry_products#Consumer_models_.288000_-_9000_series.29

• Problem checking blackBerry Smartphones Whatsapp

  After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.

  OK... Here are the steps that you need:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:

  • KB03974 List of database for the blackBerry smartphone

  Good luck!