Warranty blackBerry Smartphones UK and do repair/replace

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• BlackBerry Smartphones Bluetooth and Caller ID

  Hi all!

  New to the forum and there seems to be a lot of information to absorb around here.  I searched for a while, without success, an answer to the following question:

  Any BlackBerry smartphones (Bold, Tour, Cure, etc.) send two contact person AND number via bluetooth caller ID info or just the phone number?

  I'm playing with a Gigaset One / XLink Bluetooth gateway for home phones and that the number is going on the wireless phone, even if the name is known and displayed on my phone.  The manufacturer said that not all phones will send the name even if it is stored.

  So, I'm trying to understand if the BlackBerry 9000 "BOLD" does not send name, gateway does not pass along or cordless phone is not read it.

  Any help or information relating to the identification of the appellant via bluetooth would be greatly appreciated.

  Thank you.

  Well, it seems that only the BlackBerry phones send only the number and not the name when it comes to Bluetooth caller ID information.  Even if you have contacts stored in your phone, and it comes up with a name and a number, only the number will be sent to the Bluetooth device.

  I received an email from XLink, indicating as they do know that the MotoRokr and iPhone (no specified people) actually don't send name and number calling info ID via Bluetooth, but BlackBerry does not.  I would check this info before I bet on it if.

  So, if you plan to use a Bluetooth compatible device to read or make the ID information calling pass of your BlackBerry terminal (telephone wireless, hands-free system, etc.) certainly has enough space to hold all of your contacts that you will get only the Caller ID names for numbers stored in the terminal.

  In addition, you do not want to look for one who can read contacts via Bluetooth from your mobile/smartphone specific rather than spending hours entering all contacts by hand.

  My headache started when I bought a Gigaset One / Xlink Cellular Gateway and has not obtained the names of the caller ID on the AT & T wireless phone.  Many cordless phones have only a directory number 50 which is not sufficient.  This phone has replaced by TL92270 of AT & T that indicates it can match and 1500 charge contacts of 4 cell phones (Yes, 6000 in total).  That should be enough... :-)

• Protect the blackBerry Smartphones BB and device password

  I just read a message on a stolen blackberry, and protect the response of BB, it's something all ready on the phone or you have to load it down, and you can also protect your device with a password that you need to enter it every time you have the keyboard loacked and enough when you activated your phone market?

  Hi flossyatk,

  Please take a look at the Blackberry Bold 9900 through the user guide, hopefully it will help a lot, also have a look at How to maximize the battery life and available memory on the BlackBerry smartphone .

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• BlackBerry Smartphones emails and Messages of mixture that can be resolved?

  Is there a way to stop my e-mails and messages in the mixture it is very annoying to have to remove twice. I also need help on how to download ringtones I did what the book said to do but without success, I also tried to connect it to my computer, someone please help!

  Thanks in advance to anyone who can help me with my little problem.

  Did you mean that your emails and text messages are coming in the same folder? If so then try the following-

  Separate messages-> Options-> General Options-> E-mail and SMS: separate

  If you mean your different built-in emails appearing in mail and separate mail folder then please be informed that this default happenes. BlackBerry smartphone is designed as such if you think this is awkward, can hide Messages folder (press the Alt button-> click-> Menu select hide).

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry Smartphones transmit and receive went faulty but phone calls will be text. Clicking on the loudspeaker sound

  A sudden power outage hit my Curve 8900

  When answering an incoming call or outgoing call is made the exit turns into a clicking noise that is regular and breaks the sound out and the transmission of the caller's voice in.

  They cannot hear me and hear clicks and my broken voice

  I do not have them and all I hear is the click and their voice broken up.

  The strange thing is the phone sends and receives SMS text perfectly.

  I checked this point with my service proivder o2 and they recommended an update of firmware

  So I did and updated all the software and the fault remains.

  I have a lot of mp3 music on the phone and everything is working as is the camera and video.

  Pulling the battery is not a cure.  Remove the SIM card has no cure.

  Free space is 134 MB

  Media card has 2.7 GB of free

  I have only 9 applications on the phone. Ordinary things like voice transmitter calculator

  There is one strange notification slightly to the right of where a text message is waiting for my reading, but there are no messages in folders.  Saved messages are empty, but I can't read the message and the icon will not go away.

  O2 said that I might have to send it back for repair if the stuff I try do not heal.

  I have not dropped the phone or had of infiltration water etc.  He just started to do this when the fault I

  accidentally pressed a button which started an activation of voice command and he left while I don't use voice dialing of activation.   There is no mms on hold or waiting for reading or sending sms.

  A total mystery.  Anyone got any ideas as to what might be causing this interruption of strange regular beats of the transmission of two ways?

  --

  Plado

  This is usually caused by a defective headphone plug or dirty. Inserting and removing the card several times can repair but also could reproduce. He can't. If it happens again try plugging it disconnected again and again. If that doesn't fix it, you need to repair/replace.

• 'Security software audit' blackBerry smartphones frequently and can not stop it

  I have a Torch 9800 - that I bought second-hand with a full reset. I got all my contacts and details copied by my local orange store.

  I'm totally new to Blackberry, and I find it very frustrating with an action of 'Check' security software often happening on my phone. The screen goes black with the Blackberry logo, and a white line slowly updates. Everything that happens I can't action one of the buttons.

  I went to the Options > Security (no services) state information > Blackberry button > check security software

  It passes through loads of ticks and said passed safety tests. But this action has not prevented frequent checking.

  What I am doing wrong? Or what should I do?

  Well, it's completely different. If your device is second hand, so now you go ahead with the measures of the seller and the buyer steps in the public knowledge base article:

  Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

• International warranty blackBerry Smartphones

  Hello

  I wonder if I bought a blackberry AT & T, with the international guarantee torch

  If I had to be in Singapore, my warranty will be valid and where and how we serve our phone

  One question, will you use the device with the voice and/or data ATT international roaming service?

  If not then, real problem, you will always be an ATT customer.

  But if you buy the ATT device, use no ATT servcie and are not an ATT customer and unlock the device for use on another carrier? Of course, it is still guaranteed, but you will have a devil of a time access once you take the unit off to the carrier and retail dealer who sold you the unit.

  Here: http://www.blackberry.com/legal/warranty/handheld.shtml

  So, while you are covered, if you have a claim, it won't be easy. You will be in Singapore and to retailers it won't cover a device has they have no sales.

  You can contact RIM directly, but it will not be easy.

  My advice... buy a refurbished or used at a price less than complete out-ATT contract, get it unlocked and don't worry about the warranty. If something happens to physically of the device (which is not covered by the warranty anyway) so just buy a new one. You would always spend less money, in my opinion.

  Otherwise, you can get all the support software and operating system, you need here in these forums.

• Contacts blackBerry Smartphones Nokia and Motorola conversion in Blackberry contacts

  I got a deal of my new carrier for two new BlackBerry for the price of a more expensive. So I got a 9700 "BOLD", then my wife receives a Pearl 9100. Now, previously, we used two different phones, she was using a Nokia 3500C (GSM), while I was using a Motorola KRZR K1M CDMA (). I tried port both of our lists of contacts from phone above.

  First, I tried to copy the contacts to my wife in the Nokia SIM card. I then put the SIM card in its new BB, and it would not read the SIM card. I guess that's because BB is locked to a specific carrier. My carrier unlock our phones until we've been with them 3 months, that use me at the moment.

  Then I simply imported contacts into our PC with Nokia Software and then saved your contacts file to *. CSV format. I also did the same thing on my Motorola, with the Motorola software and also recorded one *. CSV file. When I tried to read the two contacts in the Blackberry Desktop Manager, he returned with an error:

  Error has occurred. Error code: 0 x 80040057.

  See the documentation.

  I think it has something to do with some of the fields that exist in a phone but not the other. I would have thought that their Intellisync software would know how to take care of this? It's the exact message even if I don't speak of contacts from the old phone to Motorola or the old Nokia phone.

  Same thing when I try to import the calendar entries too.

  This KB, provides a sample CSV (bottom of the KB, a link)... This might be useful in your quest.

  • KB11194 How to import contacts from a CSV file already created for the BlackBerry smartphone

  Good luck!

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• Update blackBerry Smartphones os6 and all I have is black screen reset/reload 'Blackberry '.

  I have a Bold 9650 and last night I updated to OS6, the undate seemed to go ok, I even had a little video to show the features, but then he told me that I had to update my email addresses, and when I did I was told to reboot to complete the update.  At this point I got was the start to the top/reload screen that says Blackberry with the white flag of the restart procedure.  The complete line indicating that the process is complete, but it is stuck on this screen.

  I have taken the battery several times, and the same process is repeated.  Any ideas on how to get my phone working again?

  Thank you!

  Thank you very much for this information.  It was my original plan, but I didn't know how to go on this issue.

  I ended up going in Blackberry Desktop Software and applications, I noticed that I had 2 email, configure applications.  Since this is what I was doing when it failed, I removed the older (thought it was probably the surplus OS5 and incompatible with the new OS) and it worked.  I did a restore and everything seems to work fine now.  And I'm diggin' OS6!

  Thanks again!

• Question of blackBerry Smartphones UMA and GAn

  Hi all...

  I have a small question. I have a blackberry curve 8900 and a feature I like on the phone is the abilty UMA and gAn to make calls via the internet. I would get another blackberry with this ability. I was wondering are there other models like this or should I get another 8900?

  could someone advise me?

  the list is located here:

  http://NA.BlackBerry.com/eng/AtAGlance/networks/#tab_ddetail_subtab_wifi

  I just typed "Wi - Fi" in the search for the black box in the upper right of the current Web page...

• Warranty blackBerry Smartphones! RIM repair service?

  Hello community,

  I have a question about BlackBerry security or technical service. I bought my "BOLD" through eBay and I got a Bill also. As I see it when starting my "BOLD" is that the carrier is O2 Germany.

  Now, the bars of money between the keyboard fell of and I want to sent my BB on BOARD for technical service. I Don t know if I still have warranty or not, but it doesn´t question I'd even pay for it if they can repair. I already talk to O2 and they only repair with the original of the invoice I Don t.

  So my question is if there is a technical center in Germany where I can send my BB to and they look through it, if they can fix it or not and if it s possible how much it will cost.

  I already looked on the web and the forum, but I can´t find a direct contact with the RIM.

  Anyone know?

  Thank you.

  Mike

  Sorry, no you have a guarantee of purchase off eBay, unless the seller wants to justify the device.

  Buy new and third-party sellers (sellers unauthorized, as private sales on eBay) does not include a manufacturer's warranty, I think understand.

  You would be better out of touch with local smartphone repair center in the EU or the Germany, I don't know... a RIM service center it could be, I don't know.

• Frozen Blackberry - warranty blackBerry smartphones?

  I was wondering if someone could I would like to know how long the Blackberry 9300 3 has as a guarantee?

  I have one who is barely 5 weeks old and it froze!  Even after I remove the battery, wait a few minutes and then put the battery back, it is still frozen.  It won't let me even turn it off!

  We took it in a Carphone Warehouse store (originally purchased online through Carphone Warehouse), but they tell me that the warranty is only 28 days!  That doesn't seem fair to me.  They were exceptionally useless and said I have to give them the phone for them to send to repair which could take 3-4 weeks during which I have no phone but I still expect to pay for something that I can't use!

  Y at - there anyone out there who would be able to offer some kind of useful advice, please!

  Karen.

  All keyboard problems, it looks like what I've seen several times on a device with moisture damage.
  Even sitting on a countertop bath during a hot steamy shower or bath can cause problems with keyboard and trackball up to this JUST-withered.
  Really, it is more common than you think.
  1 the battery immediately! Do not turn on your BlackBerry device.
  2. allow the device to dry in a warm, dry place for 3 to 5 days * (see below)
  3. DO NOT "check it every day" by placing the battery in. Leave what would to dry completely. It takes time. Replacing the battery to check it can damage only (humidity + power = disaster).
  3. If the unit is hot after the drying period, let it cool to room temperature before placing the battery in the.

  * Suggestions on your BlackBerry in a warm dry place (open, with battery):

  • Place the BB in a container of dry uncooked rice, and then you can also place it in one of the locations mentioned below.
  • On top of all heat dry emitting electronic components: TV or CRT, LCD, TV cable box / Satellite or plasma monitor
  • On the dashboard of your car on a day sunny