WD SmartWare
I have a WD Passport Essential external drive. It worked fine until that earlier. Here are the symptoms:
(1) I get an error message, "GfxUI has stopped working. Windows is collecting more information about the problem.
(2) received the message, "WD SmartWare has stopped working. A problem causing the blocking of the program works correctly. Internet (I think it was internet) is looking for a solution.
(3) when I plug the external hard drive, I can unlock it but nothing happens.
I uninstalled and reinstalled the prgram but still no massages. I have spekn with digital Westyern and it appears a form pilot Micrsoft is missing and it was (the Western) a problem, I need ake up with Microsoft. I see a lot of communications on this isue and ask you, what is the solution?
I'm sorry, but what said you is not true. All pilots that the device needs are the responsibility of Western Digital, not Microsoft. In addition, SmartWare is a software on the drive that runs when you plug it in, and is certainly not something that Microsoft would be responsible.
In the Department 'for what it worth", the GfxUI file is part of the drivers for your graphics card (card video or more likely, the video chip on your motherboard / in your laptop). A set of updated drivers may solve this problem. The other two problems are the SmartWare product and should be treated with WD.
I have a WD Passport Essential external drive. It worked fine until that earlier. Here are the symptoms: (1) I get an error message, "GfxUI has stopped working. Windows is collecting more information about the problem. (2) received the message, "WD SmartWare has stopped working. A problem causing the blocking of the program works correctly. Internet (I think it was internet) is looking for a solution. (3) when I plug the external hard drive, I can unlock it but nothing happens. I uninstalled and reinstalled the prgram but still no massages. I have spekn with digital Westyern and it appears a form pilot Micrsoft is missing and it was (the Western) a problem, I need ake up with Microsoft. I see a lot of communications on this isue and ask you, what is the solution?
Tags: Windows
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Hi aurelienbazin,
Thanks for posting in the Microsoft Community. The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums.
http://social.technet.Microsoft.com/forums/en-us/itproxpsp/threads
Hope the helps of information. If you need help, please answer that we will be happy to help you.
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Original title:
When right click on any file I get message saying unable to load locale files... .WD smartware closing or something simular message. Help, please
Hello
1. are you using a Western Digital external hard drive?
2. where are these files be found?
3 did you changes to the computer, before the show?
Method 1:
Step 1: Safe Mode
Start your computer in safe mode and check the number.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Step 2: Clean boot
If you are not facing the problem in safe mode, and then put your computer in a clean boot and search for the question.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: Once you are done with the boot, follow step 7 of article to reset your computer to normal startup.
See the following if you are using a Western Digital HDD.
Method 2:
Step 1: Disconnect the external hard drive.
Step 2: Uninstall Western Digital Smartware and check.
Method 3:
Download and install the latest version of Western Digital Smartware
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Hello
· Are you referring to Western Digital software Smartware backup or Western Digital hard disk partition?
· You are able to uninstall other applications?
· How do you try to uninstall Western Digital Smartware?
So what is happening with this Western Digital Smartware software, you can follow this link where user had similar problem.
http://community.wdc.com/T5/my-passport-for-PC/remove-the-VCD-from-my-drive/TD-p/7066
You can also post your question in the Community of WD for assistance.
Hope the helps of information. Please post back and we do know.
Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
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Thanks for choosing Microsoft Community Forums.
According to the description, it seems you are having problems with the connection of the Smartware passport. I will certainly help you fix this problem.
(1) did you do changes on the computer before this problem?
Method 1: I suggest you follow the steps in the link to run the troubleshooter and check if that helps.
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http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
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If you use any Western Digital "SmartWare" or "Drive Manager" or similar software, uninstall it. A conflict between the software of WD and OS X 'Mavericks' caused their readers to fail. Here are the sordid details: Re: Mavericks corrupts external hard drive
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I can only speculate what the cause to occur, but a main suspect would be "disk utility" installed by Western Digital. These things have tended to cause spontaneous loss of data you describe. Products may go under the name of "Drive Manager", "SmartWare" or words to that effect. If you installed anything resembling this description, uninstall it according to his instructions.
The first thing you should so when buying an external hard drive's format using disk utility, thus erasing all unnecessary garbage manufacturer could include with it. For example, Seagate drives also include similar to Western Digital utilities. If I'm not aware of cause them similar problems, their "disk utility" software should also be eliminated with extreme prejudice.
I tried to run "Disk Drill". These utilities simply see the re-formatted and declare that readers have no errors or problems detected. I zapped my PRAM, I ran FSCK, I updated permissions, run all the cron tasks, run "Clean My Mac", emptied all the caches, etc.
Stop doing these things. Do not use any what non-Apple "disk utility" regardless of the origin or apparent popularity. "Disk Drill" has been known to delete perfectly good disks. Uninstall 'CleanMyMac' according to his instructions. Like all software 'cleaning up' in the same way by category, it's a scam whose sole purpose is to take your money. Just a Mac unmodified by this ill-conceived garbage clears spontaneously hard drives.
Leave the cache files and only cron tasks. The permissions are no longer a problem with El Capitan. Don't mess with them. Let your Mac works the way it was designed to work - without the maintenance that you seem to think it requires.
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Hello there, kf4kdp.
It seems you want to remove the WD SmartWare to your Mac Pro application. The following article in the Knowledge Base on the Western Digital support site provides instructions for the removal of the application:
How to uninstall WD SmartWare Version 2.2.x and earlier versions of Windows and Mac OSX
Thank you for reaching out to the communities of Apple Support.
See you soon.
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[ongoing] com.Apple.storedownloadd.plist
com.Apple.storeinappd.plist [loading]
[ongoing] com.Apple.storelegacy.plist
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[ongoing] com.Apple.suggestd.plist
[ongoing] com.Apple.swcd.plist
[ongoing] com.Apple.syncdefaultsd.plist
com.apple.syncservices.SyncServer.plist [loading]
com.Apple.syncservices.uihandler.plist [loading]
com.Apple.systemprofiler.plist [loading]
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[ongoing] com.Apple.tccd.plist
[ongoing] com.Apple.telephonyutilities.callservicesd.plist
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[ongoing] com.Apple.tiswitcher.plist
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com.apple.universalaccessAuthWarn.plist [loading]
com.Apple.universalaccesscontrol.plist [loading]
[ongoing] com.Apple.universalaccessd.plist
com.Apple.unmountassistant.UserAgent.plist [loading]
[ongoing] com.Apple.usernoted.plist
com.Apple.warmd_agent.plist [loading]
com.Apple.webinspectord.plist [loading]
[ongoing] com.apple.wifi.WiFiAgent.plist
com.Apple.XPC.loginitemregisterd.plist [loading]
com.Apple.XPC.otherbsd.plist [loading]
[loading] org.openbsd.ssh - agent.plist
bootps.plist [no charge]
[ongoing] com.apple.AirPlayXPCHelper.plist
com.apple.AppleFileServer.plist [loading]
com.apple.AssetCacheLocatorService.plist [loading]
com.apple.CommCenterRootHelper.plist [loading]
com.apple.CoreRAID.plist [loading]
[ongoing] com.apple.CrashReporterSupportHelper.plist
com.apple.DesktopServicesHelper.plist [loading]
com.apple.DumpGPURestart.plist [loading]
com.apple.DumpPanic.plist [loading]
[ongoing] com.apple.FileCoordination.plist
com.apple.FileSyncAgent.sshd.plist [no charge] (2015-08-22) -no signature!
com.apple.FontWorker.plist [loading]
com.apple.GSSCred.plist [loading]
com.apple.GameController.gamecontrollerd.plist [loading]
com.apple.IFCStart.plist [loading]
com.apple.IOAccelMemoryInfoCollector.plist [loading]
com.apple.IOBluetoothUSBDFU.plist [loading]
[loading] com.apple.Kerberos.digest - service.plist
com.apple.Kerberos.kadmind.plist [loading]
com.apple.Kerberos.kcm.plist [loading]
[ongoing] com.apple.Kerberos.kdc.plist
com.apple.Kerberos.kpasswdd.plist [loading]
[ongoing] com.apple.KernelEventAgent.plist
[loading] com.apple.MRTd.plist (2015-08-22) -invalid signature!
com.apple.ManagedClient.cloudconfigurationd.plist [loading]
com.apple.ManagedClient.enroll.plist [loading]
com.apple.ManagedClient.plist [loading]
com.apple.ManagedClient.startup.plist [no charge]
[ongoing] com.apple.MobileFileIntegrity.plist
com.apple.NetBootClientStatus.plist [no charge]
com.apple.NetworkDiagnostics.plist [loading]
com.apple.NetworkLinkConditioner.plist [loading]
com.apple.NetworkSharing.plist [loading]
[ongoing] com.apple.ODSAgent.plist
com.apple.PCIELaneConfigTool.plist [loading]
com.apple.PasswordService.plist [no charge]
com.apple.RFBEventHelper.plist [loading]
com.apple.RemoteDesktop.PrivilegeProxy.plist [loading]
com.apple.ReportCrash.Root.plist [loading]
com.apple.ReportPanicService.plist [loading]
com.apple.SCHelper.plist [loading]
[ongoing] com.apple.SubmitDiagInfo.plist
[ongoing] com.apple.TMCacheDelete.plist
com.apple.TrustEvaluationAgent.system.plist [loading]
com.apple.UserEventAgent-[ongoing] System.plist
com.apple.UserNotificationCenter.plist [loading]
[ongoing] com.apple.WindowServer.plist
com.apple.WirelessRadioManagerd-[ongoing] osx.plist
com.Apple.afpfs_afpLoad.plist [loading]
com.Apple.afpfs_checkafp.plist [loading]
[loading] com.apple.airplaydiagnostics.server.mac.plist (2015-08-26) -/AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!
com.Apple.airport.wps.plist [loading]
[ongoing] com.Apple.airportd.plist
com.Apple.AKD.plist [loading]
com.Apple.Alf.agent.plist [loading]
com.Apple.appleseed.fbahelperd.plist [loading]
com.Apple.applessdstatistics.plist [loading]
[ongoing] com.Apple.APSD.plist
[ongoing] com.Apple.aslmanager.plist
com.Apple.atrun.plist [no charge]
[ongoing] com.Apple.audio.coreaudiod.plist
[ongoing] com.Apple.audio.systemsoundserverd.plist
com.Apple.auditd.plist [loading]
[ongoing] com.Apple.autofsd.plist
com.Apple.automountd.plist [loading]
com.Apple.avbdeviced.plist [loading]
com.Apple.awacsd.plist [loading]
[ongoing] com.Apple.awdd.plist
com.Apple.backupd-[ongoing] auto.plist
com.Apple.backupd.plist [loading]
[ongoing] com.Apple.blued.plist
com.apple.bluetoothReporter.plist [loading]
com.Apple.bluetoothaudiod.plist [loading]
com.Apple.bnepd.plist [loading]
com.Apple.BSD.dirhelper.plist [loading]
[ongoing] com.Apple.cache_delete.plist
[ongoing] com.Apple.cfprefsd.XPC.daemon.plist
[loading] com.apple.cloudfamilyrestrictionsd - mac.plist
com.apple.cmio.AVCAssistant.plist [loading]
com.apple.cmio.AppleCameraAssistant.plist [loading]
com.apple.cmio.IIDCVideoAssistant.plist [loading]
com.apple.cmio.VDCAssistant.plist [loading]
com.apple.cmio.iOSScreenCaptureAssistant.plist [loading]
com.Apple.colorsyncd.plist [loading]
com.Apple.comsat.plist [no charge]
[ongoing] com.Apple.configd.plist
[loading] com.apple.configureLocalKDC.plist (2015-08-22) -no signature!
com.Apple.corecaptured.plist [loading]
[ongoing] com.Apple.coreduetd.OSX.plist
[ongoing] com.Apple.CoreServices.AppleEvents.plist
com.Apple.CoreServices.appleid.Passwordcheck.plist [loading]
[ongoing] com.Apple.CoreServices.launchservicesd.plist
[ongoing] com.Apple.CoreServices.sharedfilelistd.plist
[ongoing] com.Apple.coreservicesd.plist
com.Apple.corestorage.corestoraged.plist [loading]
com.Apple.corestorage.corestoragehelperd.plist [loading]
[ongoing] com.Apple.coresymbolicationd.plist
com.Apple.csrutil.report.plist [loading]
[ongoing] com.Apple.ctkd.plist
[ongoing] com.apple.cvmsServ.plist
com.Apple.diagnostic.uuidpathd.plist [loading]
[ongoing] com.Apple.diagnosticd.plist
[ongoing] com.Apple.diskarbitrationd.plist
com.Apple.diskmanagementd.plist [loading]
com.Apple.diskmanagementstartup.plist [no charge]
com.Apple.displaypolicyd.plist [loading]
[ongoing] com.Apple.distnoted.XPC.daemon.plist
com.Apple.dnsextd.plist [no charge]
com.Apple.dpaudiothru.plist [loading]
com.Apple.DPD.plist [loading]
com.Apple.dspluginhelperd.plist [loading]
com.Apple.DVDPlayback.SetRegion.plist [loading]
com.Apple.dynamic_pager.plist [loading]
com.Apple.eapolcfg_auth.plist [loading]
com.Apple.eFax.plist [no charge] (2015-08-22) -no signature!
[loading] com.apple.efilogin - helper.plist
[loading] com.apple.emlog.plist (2015-08-22) -invalid signature!
com.Apple.Emond.aslmanager.plist [loading]
com.Apple.Emond.plist [loading]
com.Apple.EPPC.plist [loading]
com.Apple.familycontrols.plist [loading]
com.Apple.findmymac.plist [loading]
com.Apple.findmymacmessenger.plist [loading]
com.Apple.firmwaresyncd.plist [no charge]
com.Apple.fontd.plist [loading]
com.Apple.fontmover.plist [loading]
[ongoing] com.Apple.fseventsd.plist
[no charge] com.apple.ftp - proxy.plist
com.Apple.Getty.plist [no charge]
[loading] com.apple.gkreport.plist (2015-09-29) -no signature!
com.Apple.GSSD.plist [loading]
com.Apple.hdiejectd.plist [loading]
[ongoing] com.Apple.hidd.plist
com.Apple.hidfud.plist [loading]
[ongoing] com.Apple.icloud.findmydeviced.plist
[ongoing] com.Apple.iconservices.iconservicesagent.plist
[ongoing] com.Apple.iconservices.iconservicesd.plist
[ongoing] com.Apple.ifdreader.plist
com.Apple.installandsetup.systemmigrationd.plist [loading]
[ongoing] com.Apple.installd.plist
com.Apple.Installer.osmessagetracing.plist [loading]
com.Apple.kcproxy.plist [loading]
com.Apple.kdumpd.plist [no charge]
[ongoing] com.Apple.kextd.plist
com.Apple.kuncd.plist [loading]
com.Apple.locate.plist [no charge] (2015-08-22) -no signature!
[ongoing] com.Apple.locationd.plist
com.Apple.lockd.plist [loading]
com.Apple.logD.plist [failure]
[ongoing] com.Apple.logind.plist
com.apple.loginwindow.LFVTracer.plist [loading]
[ongoing] com.Apple.loginwindow.plist
com.Apple.logkextloadsd.plist [loading]
[ongoing] com.Apple.LSD.plist
[ongoing] com.apple.mDNSResponder.plist
com.apple.mDNSResponderHelper.plist [loading]
com.Apple.mbsystemadministration.plist [loading]
com.Apple.mbusertrampoline.plist [loading]
com.Apple.mdmclient.daemon.plist [loading]
com.Apple.mdmclient.daemon.runatboot.plist [no charge]
[ongoing] com.Apple.metadata.MDS.index.plist
[ongoing] com.Apple.metadata.MDS.plist
com.Apple.metadata.MDS.scan.plist [loading]
com.Apple.metadata.MDS.spindump.plist [loading]
com.Apple.MSRPC.echosvc.plist [no charge]
com.Apple.MSRPC.lsarpc.plist [loading]
com.Apple.MSRPC.mdssvc.plist [loading]
com.Apple.MSRPC.Netlogon.plist [loading]
com.Apple.MSRPC.Srvsvc.plist [loading]
com.Apple.MSRPC.Wkssvc.plist [loading]
com.Apple.mtmd.plist [loading]
com.Apple.mtmfs.plist [no charge]
[ongoing] com.Apple.nehelper.plist
com.Apple.nesessionmanager.plist [loading]
com.Apple.netauth.sys.auth.plist [loading]
com.Apple.netauth.sys.GUI.plist [loading]
[ongoing] com.Apple.netbiosd.plist
[ongoing] com.Apple.networkd.plist
[ongoing] com.Apple.networkd_privileged.plist
com.Apple.newsyslog.plist [loading]
com.Apple.nfsconf.plist [loading]
com.Apple.nfsd.plist [loading]
com.Apple.NIS.ypbind.plist [loading]
com.Apple.noticeboard.State.plist [loading]
[ongoing] com.Apple.notifyd.plist
[ongoing] com.Apple.nsurlsessiond.plist
com.Apple.nsurlstoraged.plist [loading]
[ongoing] com.Apple.ocspd.plist
com.Apple.odproxyd.plist [no charge]
[ongoing] com.Apple.opendirectoryd.plist
[loading] com.apple.periodic - daily.plist
[loading] com.apple.periodic - monthly.plist
[loading] com.apple.periodic - weekly.plist
com.Apple.pfctl.plist [loading]
com.Apple.PFD.plist [loading]
com.Apple.platform.ptmd.plist [loading]
[ongoing] com.Apple.powerd.plist
com.Apple.powerd.SWD.plist [loading]
com.Apple.preferences.TimeZone.AdminTool.plist [loading]
com.Apple.preferences.TimeZone.Auto.plist [loading]
com.Apple.printtool.daemon.plist [loading]
com.Apple.racoon.plist [loading]
com.Apple.remotepairtool.plist [loading]
[ongoing] com.Apple.revisiond.plist
com.Apple.rootless.init.plist [loading]
com.Apple.rpcbind.plist [loading]
[ongoing] com.Apple.sandboxd.plist
com.Apple.screensharing.plist [loading]
com.Apple.scsid.plist [loading]
[ongoing] com.Apple.secinitd.plist
com.apple.security.FDERecoveryAgent.plist [no charge]
com.Apple.Security.agent.login.plist [loading]
com.Apple.Security.authhost.plist [loading]
[ongoing] com.Apple.Security.syspolicy.plist
[ongoing] com.Apple.securityd.plist
[ongoing] com.Apple.securityd_service.plist
com.Apple.sessionlogoutd.plist [loading]
com.Apple.SMB.preferences.plist [loading]
com.Apple.smbd.plist [no charge]
com.Apple.softwareupdate_download_service.plist [loading]
com.Apple.softwareupdate_firstrun_tasks.plist [loading]
[ongoing] com.Apple.softwareupdated.plist
com.Apple.speech.speechsynthesisd.plist [loading]
[ongoing] com.Apple.spindump.plist
com.Apple.startupdiskhelper.plist [loading]
com.Apple.statd.notify.plist [loading]
com.Apple.storagekitd.plist [loading]
[ongoing] com.Apple.storeaccountd.daemon.plist
com.Apple.storeagent.daemon.plist [loading]
com.Apple.storeassetd.daemon.plist [loading]
com.Apple.storedownloadd.daemon.plist [loading]
com.Apple.storereceiptinstaller.plist [loading]
[ongoing] com.Apple.suhelperd.plist
[ongoing] com.Apple.symptomsd.plist
com.Apple.sysdiagnose.plist [loading]
[ongoing] com.Apple.syslogd.plist
[ongoing] com.Apple.sysmond.plist
com.Apple.system_installd.plist [loading]
com.Apple.systemkeychain.plist [loading]
com.Apple.SystemPreferences.Installer.plist [loading]
com.Apple.systemstats.analysis.plist [loading]
com.Apple.systemstats.daily.plist [loading]
[ongoing] com.Apple.systemstatsd.plist
[loading] com.apple.taskgated - helper.plist
[ongoing] com.Apple.taskgated.plist
[ongoing] com.Apple.tccd.System.plist
com.Apple.thermald.plist [loading]
com.Apple.trustd.plist [loading]
com.Apple.ucupdate.plist [loading]
com.Apple.uninstalld.plist [loading]
com.Apple.unmountassistant.sysagent.plist [loading]
com.apple.updateEFIDesktopPicture.plist [loading]
[ongoing] com.Apple.Usbd.plist
[ongoing] com.Apple.usbmuxd.plist
com.Apple.UUCP.plist [no charge]
[loading] com.apple.var - db-dslocal - backup.plist
com.Apple.vsdbutil.plist [loading]
[ongoing] com.Apple.warmd.plist
[ongoing] com.Apple.watchdogd.plist
[ongoing] com.Apple.wdhelper.plist
com.Apple.wifid.plist [loading]
[ongoing] com.Apple.wirelessproxd.plist
com.Apple.wwand.plist [loading]
[ongoing] com.Apple.XPC.SMD.plist
com.Apple.XPC.uscwoap.plist [loading]
com.Apple.Xsan.plist [no charge]
com.Apple.xsandaily.plist [no charge]
com.Apple.xscertadmin.plist [no charge]
[no charge] com.apple.xscertd - helper.plist
com.Apple.xscertd.plist [no charge]
com.vix.cron.plist [loading]
exec.plist [no charge]
finger.plist [no charge]
FTP.plist [no charge]
login.plist [no charge]
ntalk.plist [no charge]
org.Apache.httpd.plist [no charge] (2015-08-22) -no signature!
[no charge] org.cups.cups - lpd.plist
[loading] org.cups.cupsd.plist (2015-08-22) -invalid signature!
[no charge] org .net - snmp.snmpd.plist (2015-09-09) -no signature!
[operation] org.ntp.ntpd.plist (2015-08-22) -no signature!
org.openldap.slapd.plist [no charge]
org.Postfix.master.plist [loading]
[loading] org.postfix.newaliases.plist (2015-08-22) -no signature!
Shell.plist [no charge]
[loading] ssh.plist (2015-08-20) -no signature!
Telnet.plist [no charge]
TFTP.plist [no charge]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-01-29) [Support]
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-09-04) [Support]
[loading] com.symantec.errorreporter - periodicagent.NFM.plist (2016-02-27) [Support]
[operation] com.symantec.uiagent.application.NFM.plist (2016-01-20) [Support]
com.TeamViewer.TeamViewer.plist [no charge] (2015-03-02) [Support]
com.TeamViewer.teamviewer_desktop.plist [no charge] (2015-03-02) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-01-29) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-01-29) [Support]
[loading] com.adobe.fpsaud.plist (2016-01-29) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-09-04) [Support]
[loading] com.symantec.SymLUHelper.NFM.plist (2016-01-20) [Support]
[loading] com.symantec.UninstallerToolHelper.NFM.plist (2016-01-20) [Support]
[operation] com.symantec.deepsight - extractor.NFM.plist (2016-01-20) [Support]
[loading] com.symantec.errorreporter - periodic.NFM.plist (2016-02-27) [Support]
[loading] com.symantec.liveupdate.daemon.NFM.plist (2016-01-20) [Support]
[operation] com.symantec.nfm.wps.plist (2016-01-20) [Support]
[operation] com.symantec.sharedsettings.NFM.plist (2016-01-20) [Support]
[operation] com.symantec.symdaemon.NFM.plist (2016-01-20) [Support]
[loading] com.teamviewer.Helper.plist (2015-03-02) [Support]
com.TeamViewer.teamviewer_service.plist [no charge] (2015-03-02) [Support]
[loading] com.westerndigital.WD - SmartWare - install .plist (2013-12-09) [Support]
[failure] com.adobe.ARM. [...]. plist (2013-03-13) [Support]
[loading] com.apple.SafariBookmarksSyncer.plist (2011-04-27) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Apple-CCS-20151115-210320 UNKNOWN (missing value)
Hidden BOINCManager Application (/ Applications/BOINCManager.app)
SymSecondaryLaunch UNKNOWN (missing value)
WDQuickView UNKNOWN (missing value)
[ongoing] com.apple.AccountPolicyHelper
[ongoing] com.apple.AddressBook.ContactsAccountsService
[ongoing] com.apple.AmbientDisplayAgent
[ongoing] com.apple.BKAgentService
[ongoing] com.apple.CloudPhotosConfiguration
[ongoing] com.apple.CodeSigningHelper
[ongoing] com.apple.DataDetectorsDynamicData
[loading] com.apple.DesktopServicesHelper.DF80CD70 - 017F-4B5D-SUMMER-40059B1515C4
com.apple.DictionaryServiceHelper [loading]
com.apple.FCiCloudPrefUpdater [loading]
com.apple.IASUtilities.IASCloudConfigHelper [loading]
[ongoing] com.apple.ImageCaptureExtension2.73312
[ongoing] com.apple.InputMethodKit.TextReplacementService
com.apple.Localization.SetDefaultsService [loading]
com.apple.MailServiceAgent [loading]
[ongoing] com.apple.PerformanceAnalysis.animationperfd
com.apple.SpeechRecognitionCore.brokerd [loading]
[ongoing] com.apple.ViewBridgeAuxiliary
com.Apple.accounts.DOM [loading]
com.apple.appkit.xpc.sandboxedServiceRunner [loading]
[ongoing] com.Apple.Authd
com.Apple.cmio.registerassistantservice [loading]
com.Apple.Facebook.XPC [loading]
[ongoing] com.Apple.GEOD
[loading] com.apple.gssd.DE000000-A086-0100-0000-000000000000
com.Apple.hiservices-[ongoing] xpcservice
[loading] com.apple.iBooksX - SecureUserDefaults
[ongoing] com.apple.iCloudHelper
[ongoing] com.apple.iTunesHelper.79392
[ongoing] com.apple.imdpersistence.IMDPersistenceAgent
com.apple.iokit.IOServiceAuthorizeAgent [loading]
com.Apple.IOKit.ioserviceauthorized [loading]
com.Apple.LinkedIn.XPC [loading]
[loading] com.apple.mdworker.32bit.01000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.32bit.02000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.lsb.02000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.mail.01000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.mail.02000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.mail.03000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.mail.04000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.shared.00000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.shared.02000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.shared.03000000-0000-0000-0000-000000000000
[operation] com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.01000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.02000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.03000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.04000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.05000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.06000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.07000000-0000-0000-0000-000000000000
[loading] com.apple.mdworker.single.08000000-0000-0000-0000-000000000000
com.apple.messages.BuddyPictureService [loading]
com.Apple.SBD [loading]
com.apple.security.XPCKeychainSandboxCheck [loading]
com.apple.security.XPCTimeStampingService [loading]
[loading] com.apple.security.agent.login.00000000-0000-0000-0000-0000000186A8
[loading] com.apple.security.authhost.00000000-0000-0000-0000-0000000186A8
com.apple.sharekit.EntitlementsHelper [loading]
com.Apple.SystemAdministration.writeconfig [loading]
com.Apple.tencentweibo.XPC [loading]
com.Apple.tonelibraryd [loading]
com.Apple.Twitter.XPC [loading]
com.Apple.weibo.XPC [loading]
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000002.AppleSpell
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000005.EtreCheck
com.HP.devicemonitor [failure]
edu.Berkeley.BOINC.109152 [loading]
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]
Java applet: 1.0.1 (2013-02-01)
Default browser: 601 - SDK 10.11 (2016-01-20)
AdobePDFViewerNPAPI: 15.010.20059 - SDK 10.8 (2016-02-17) [Support]
FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]
Silverlight: 4.1.10329.0 (2013-07-25) [Support]
QuickTime Plugin: 7.7.3 (2016-01-20)
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2013-02-01)
AdobePDFViewer: 15.010.20059 - SDK 10.8 (2016-02-17) [Support]
RL Secure Layer plugin: Unknown - SDK 10.5 (2015-11-25) [Support]
JavaAppletPlugin: Java 8 66 update build 17 (2015-11-29) check the version of
WebEx64: 1.0 - SDK 10.6 (2014-10-10) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
UploadManager: Unknown - SDK 10.5 (2015-11-25) [Support]
ContentManager: Unknown - SDK 10.5 (2015-11-25) [Support]
RocketEngine: Unknown - SDK 10.5 (2015-11-25) [Support]
AdBlock (2015-09-28)
Norton Antivirus (2016-02-27)
EcammAudioLoader: 1.0.3 - SDK 10.8 (2015-09-04) [Support]
CallRecorder: v2.5.16 - 10.8 SDK (2015-09-04) [Support]
Dual (2013-10-26) [Support]
Flash Player (2016-01-29) [Support]
Java (2015-11-29) [Support]
Perian (2011-07-23) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Korak: Disc size: 499,25 GB disc used: 366,14 GB
Destinations:
Rama1 [Local]
Total size: 333,40 GB
Total number of backups: 64
An older backup: 2015-06-05, 11:06
Last backup: 2016 - 03-08 at 12:47
Backup disk size: too small
Backup size GB 333,40 < (disc 366,14 GB X 3)
6% WindowServer
2% fontd
kernel_task 2%
0% NFMWps
0% SymDaemon
Top of page process of memory: ⓘ
1.10 GB kernel_task
NFMWps 426 MB
SymDaemon 344 MB
262 MB mdworker (13)
213 MB mds_stores
10.00 GB of free RAM
5.91 used GB RAM (3.89 GB being cached)
Used Swap 0 B
March 8, 2016, 09:59:45 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-095945_[redacted].crash
/ Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon
8 March 2016, 09:57:45 self test - passed
March 8, 2016, 09:03:53 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-090353_[redacted].cpu_reso urce.diag [details]
March 8, 2016, 08:30:21 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-08-083021_[redacted].crash
March 7, 2016, 18:30:53 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-183053_[redacted].cpu_reso urce.diag [details]
March 7, 2016, 08:24:54 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-082454_[redacted].crash
March 7, 2016, 06:44 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-07-064400_[redacted].crash
March 6, 2016, 17:18:42 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-06-171842_[redacted].crash
March 6, 2016, 16:02:54 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-06-160254_[redacted].cpu_reso urce.diag [details]
March 5, 2016, 20:17:20 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-05-201720_[redacted].cpu_reso urce.diag [details]
March 5, 2016, 15:21:28 /Library/Logs/DiagnosticReports/SymDaemon_2016-03-05-152128_[redacted].cpu_reso urce.diag [details]
1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.8 ("Mountain Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.
Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.
2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.
There are ways to back up a computer that is not fully functional. Ask if you need advice.
3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.
You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.
In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, anyone familiar with the code can check what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this site several times over a period of years. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.
However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.
4. here is a general summary of what you need to do, if you decide to go forward:
☞ Copy text from a particular web page (not this one) to the Clipboard.
☞ Paste into the window to another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Stick the results, which will be copied automatically, in a response on this page.
These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.
5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.
You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.
6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.
7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.
8. start the Terminal application integrated in one of the following ways:
☞ Enter the first letters of his name ("Terminal") in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.
9. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.
If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.
If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.
10. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:
Test started
Part 1 of 4 done at: … sec … Part 4 of 4 done at: … sec
The test results are on the Clipboard.
Please close this window.
The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.
Wait for the final message "Please close this window" appear - again, usually within a few minutes. If you don't see this message in about 30 minutes, the test probably won't be completed within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something.
In order to get results, the test should be allowed to perform or be stopped manually as shown above. If you close the window of the Terminal, while the test is still running, the partial results will not be saved.
11. when the test is completed, or if you manually stopped, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.
At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.
If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.
12. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
13. When you are finished with the test, it is gone. There is nothing to uninstall or clean.
14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but all that you can not be. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.
15. the related UNIX shell script is a notice of copyright. ASC readers can copy for their personal use. The whole nor any part can be redistributed.
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Hello
I was wondering if someone can please help nicely.
I plugged my hard drive on my Mac (Pro) and the time machine was about to save, as planned and as usual. My Finder showed the WD Smartware and My Passport. The backup failed because there is not enough space, now "My Passport" has disappeared. So I can't back up and the Time Machine is waiting for my passport to be connected in order to safeguard. I disconnected and reconnected (as well as restart the Mac) hard drive a few times and every time the Smartware DW is being picked up and My Passport is gone.
Usually, when I don't have enough space, time machine has been automatically deleted history.
Any ideas on how to get my passport back?
Thank you very much!!
Disk utility say the disk?
Post a screenshot would be nice
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WD my cloud and iTunes do not find files
I bought a WD mycloud 4TB NAS to unload my iTunes files and photos from my Mac. I don't want it as a back up that I have a time machine that is dedicated for backups. I want to delete the files from my hard drive on my mac and iTunes from the form of NAS files.
I spent countless hours to search through messages and to try everything without success. I copied my music/iTunes folder on my NAS and it created a folder called iTunes. All files and folder structure seems good. I start iTunes with the option key is finished and select choose library. I then navigate to my new iTunes on the NAS folder. It "looks like" my songs and movies are all there after iTunes lance, however in the upper left corner, I noticed a symbol of home with a
up and down arrow. When I choose that I have two options, 1 with check mark beside my computer and below not controlled is account. If I select account, it shows me that a blank iTunes with 'WDMMycloud' has no music? (or all that content so that ever).
I put the iTunes from the copy folder in the folder under my name of user NAS. My only options are:
my user name
PUblic
SMartWare
TImeMachineBackup
can I somehow do it copied on the conduit of the root and not in a folder? Any help would be appreciated.
I don't have a WD NAS, but other messages that I get the WD has print server software to serve as a library as a shared item. Maybe that's what you see? I have heard others mention small houses or anything like that when they ask about it to a normal hard disk.
To move a library you copy just the Media folder, you copy the folder iTunes integer.
With the help of NAS is a popular idea for iTunes libraries. The problem is iTunes and NAS don't get along together, and maybe it's your first visit here.
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USB WD My passport not recognized
Recived just this computer today. While trying to load programs and files from my USB WD BACY5000ABK-01 drive, Win 7 defective key to recognize and install the driver. Research on WD peripherals USB device error I found these instructions.
. Right-click on my computer, select manage.
. On the new screen, select Device Manager and then look on the WD SES drivers with yellow mark,
. Then right-click on it and select update drivers.
. Now select WD Smartware and drivers WD SES under Extras.
This procedure could not solve the DIF.
Any suggestions?
Thank you
Solved
After you have installed all updates, including drivers. System persisted in reconizing no not the WD my passport.
After extensive research on the Web, it turned out to be a power supply problem. When the SS ports have been tested, the pressure fell below the amount required to run the my passport.
A mobile AC powered USB 2.0 hub has been connected to the unit, and my passport was recognized for the first time.
System is now operational.
Thanks for any help to solve this problem.
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External hard drive WD not recognized by Hp Pavilion P6210
I come from HP Pavillion Model P6210F with windows 7 64 bit. Connected my eixting western digital 500 GB external drive to try to transfer my old data, but
my new office does not recognize that I have an external drive connected. WD model number is WD5000D032-000. Downloaded from WD SMARTWare pilot, but still do not see the disk drive in the Device Manager. Any help would be greatly appreciated.
Just redid it again and this time it worked according to the instructions that you have provided. Thank you
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