We had purchase adobe illustrator CC but still I have not received any file download

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  I need help I bought bright room 6 adobe photoshop light Room 6 version I have the dvd and they gave me a redemption code, I typed in it and he said it was a success, and yet I have not received an email... .i could not access right room because his request because the key and I don't have not any e-mail regarding the key to some body help me please what wrong?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• Does not Muse and BC set? I have reset my Adobe ID password, but still I can not connect to BC.

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  There was an error processing your last request.

  Please go back , and then try again.

  
  

  Hello

  in case you still experience the problem, please check your Inbox, I sent you some instruction.

• A Adobe reader for the DC question: do not open any files

  Hi all!  I had Adobe reader forever and updated yesterday in DC. Now .pdfs are not opening email.

  Please help/direct.

  Thank you!

  Hi ibaby0102 ,

  Could you please if you get an error message when you try to open e-mail pdf files?

  Operating system how you have-Windows/Mac?

  Assuming you want to open the pdf in email attachment, please follow the steps given in this link: IMPOSSIBLE to OPEN PDF attachments IN E-mail

  Let us know the results.

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  Hello

  Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
  Note: This will be you temporarily disconnect all sites, you're connected to.
  To clear the cache and cookies to do the following:

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  2. Under "Time range to clear", select "all".
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  More information can be found in article to clear your cache, history, and other personal information in Firefox .

  This solve your problems? Please report to us!

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• I bought a HP 2430tn printer Discount Electronics. I have not received any disc or the software with the printer refurbished. I tried to download the drivers, but apherentlt I did some thing wrong

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  Hello
  Is there an error code or the message that if displayed when he fails to add a printer?
  Check out the link and follow the steps.
  Adding printers without interaction from the user in Windows XP
  http://support.Microsoft.com/kb/314486
  For more information you can visit this link:
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  http://support.Microsoft.com/kb/324757/Lt
  Alternatively, you can contact HP for assistance. Check out the link.
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• Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team at the 800 448 custom

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  Hi Kunal,

  If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.

  Please do not hesitate to me message in person if assistance is needed.

  Concerning

  Stéphane

• I bought the photo Illustrator and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello! I understand that I can free download Adobe Illustrator CS2 but I don't know where the

  Hello! I understand that I can free download Adobe Illustrator CS2 but I don't know where. Can someone help me with this? Thank you very much.

  Stanislav Hello,

  to my knowledge, these downloads download Acrobat 7 and CS2 products is subject to certain conditions, for example: "provided as part of the download serial numbers can be used by customers who have purchased legitimately CS2 or Acrobat 7 and the need to preserve their current use of these products."

  Hans-Günter

• Bought CS5.5 by Adobe for education, but still no CS6 upgrade

  Has anyone else had the following problem:
  
  Bought the student/teacher version of CS5.5 within the free upgrade period (April 13 or 14th) on Adobe.com. I have yet to receive the CS6 upgrade email (currently June 1) and there is less then 5 days left on the CS6 trial. Many requests for support and discussions simply responded that I am approved but wait enamel. I have recently been informed after talking with someone, that I have not received the e-mail of upgrade because it is blocked by identity-e, despite the fact that the evidence of enrolment was provided directly through adobe.com and my profile indicates that the eligibility of the student/teacher runs until October 2012. Asked by the live person at Adobe to just send proof of identity-e, and that the update email will be sent. This has been done and I have still not heard anything e-identity, and there is no way to verify anything with them without a product code (which I have not since it was a digital download). It's extremely frustrating and a wrong way to do business. I don't know when or if it will never resolve. It was never the intention to buy CS5.5, but for the free offer, which was made for CS6 as well - we really would have just waited and bought CS6 when it came out there were not the offer. Now nerarly a month after that CS6 shipped of our trial version expires and is no longer, we will be able to use CS6. I don't know what else can be done or if others have worked through this strange experience?

  Thank you, Jeff, for looking into this. On a bright note, the serial number just shown in my inbox at the start of the Friday evening June 1, from the Adobe Store - just out of the blue. Not sure that the block was, or why there was a block, but I am happy that it is now resolved. Thank you to Adobe is a very large organization, and I don't know there is a reason for what happened, but I do not profess to understand what it was.

• I bought adobe illustrator and waiting for the e-mail so I can download it but it does not appear

  I bought adobe illustrator and waiting for the e-mail so I can download it but it does not appear

  Hello

  I don't see no active membership/registration under the Adobe Id on the forums.

  Please confirm if there is any other Adobe Id in which you may have subscribed.

  Kind regards

  Sheena

• Hello! I paid for my CC student Sunday version but I still have not received my code? What should I do?

  This Saturday, I paid my student CC 2015 version but I still have not received my code or a verification email...

  Purchase and process of eligibility verification information can be found here:

  Please visit the FAQ of the teaching Creative Cloud for business / training FAQ

  You an also see:

  FAQ: How can I activate my creative cloud Apps?

• I use CS5.1 and cannot open it all at once. I get the prompt to get the SC6 JAVA run-time inheritance.  I installed, but still cannot open Photoshop. Any ideas?

  I use CS5.1 and cannot open it all at once. I get the prompt to get the SC6 JAVA run-time inheritance.  I installed, but still cannot open Photoshop. Any ideas?

  Would you please install Adobe Application Manager from the link below, then try again to install the application again:

  Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager

  ~ Sarika

• I bought after effects CC from the Adobe website. The screen flashed a messaged saying "your request". I have not received an email from Adobe yet with an activation code. When I check my account it says I have no purchase. Not sure

  I bought after effects CC from the Adobe website. The screen flashed a messaged saying "your request". I have not received an email from Adobe yet with an activation code. When I check my account it says I have no purchase. Don't know what to do next.

  Hello

  Please see the following links:

  Manage your creative cloud membership

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  BANI

• Since I changed my monitor my sound no sound. I did an update, still no sound. The sound appears to play but still no sound. Since then, I downloaded and installed the updates.

  Since I changed my monitor my sound no sound. I did an update, still no sound. The sound appears to play but still no sound. Since then, I downloaded and installed the updates.

  Hello

  Thanks for posting your question on the Microsoft community forums.

  I understand that there is no sound on your computer once you have changed the monitor. I would like to know if it is incorrect.

  There are articles that provide methods to solve this type of problem.

  Method 1:

   

  Check out the link and follow the steps.

  No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-XP&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Method 2:

   

  You can also check out this link and follow the steps in the article.

  How to troubleshoot sound problems in Windows XP

  http://support.Microsoft.com/kb/307918/en-GB

  Let us know if you have any other questions.