We have a HP Photosmart B8550 on an XP network access with Windows 7 laptop

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  Hey @Rong1,

  Welcome to the Forums of HP Support!

  I see you want to use the features of printing and scanning of your HP Photosmart C4280 all-in-One Printer on your computer Windows 10. I want to help you with this today. I'm happy to announce that the full feature software and drivers are available for your printer!  Just pilots have not yet been added under Windows 10 drop-down list on our Web site. However, I will you link to the driver package to install your printer. Please follow the steps below.

  If you use a USB connection between your computer and the printer please unplug this cable now.

  Step 1: Remove the printer:

  We want a clean slate to install your printer on the computer Windows 10. Therefore, I will you ensure that no trace of your HP Photosmart camera does not currently installed on your computer.

  1. click on the Start button

  

  2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".

  3. click on programs and features to launch the window.

  4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your Camera HP Photosmart. If you see your HP Photosmart listed, click on it and choose Uninstall.

  5 follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete successfully please close programs and features.

  6. then, click on the menu start of new

  7. this time type devices

  8 click on devices and printers to launch the window.

  

  9. in devices and printers are looking for your Camera HP Photosmart. If you see if if please right click above and choose 'Remove' or 'Remove'.

  10. Once your HP Photosmart camera is like showing in devices and printers please click on any device in the list of Printers once just to highlight. Click the print server properties on top

  

  11. click on the drivers tab

  12. search for your HP Photosmart driver. If the list, please click it and choose delete

  13. Select delete the driver only

  14. Select OK

  15 click apply and OK in the print server properties window.

  16. close devices and printers. Please proceed to the next step.

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  2. Once the download is complete, follow the prompts on the screen to install your printer
  3. If you use a USB cable connection, leave the disconnected cable until the installation program prompts you to connect

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  Please reply to this message with the result of your installation. Good luck!

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