We have a PC with Windows 7 and have had it for several years, but now can't access my account.
We have a HP PC with Windows 7, and the normal uses are e-mail, online banking, etc, very few games and these. In the last week, I have been unable to sign my account when I try to do it I wonder an administrator password that I don't have, nor had he ever. I can access some of my files through my son's account but not almost those I need. How can I get my account back once again?
Here you go:
- Set your BIOS so that it uses the DVD drive as its primary boot device.
- Start the computer with your Windows 7 repair CD.
- Press a key when prompted to boot from the DVD.
- Select 'PC Repair' in the menu.
- Select 'Repair' when prompted.
- When you are prompted, select System Restore.
- Configure Windows in two weeks.
- Plan ahead a little and create, test and document an alternative admin account, same as you have a spare emergency House key. This will save you a lot of trouble.
Tags: Windows
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