Web Client 5.5 - How to download files from data store?

I can't get the file download of data storage works on my 5.5 b vcenter webclient. When you browse the datastore folder / there are only buttons to install the Plugin for integration Client, refresh, new folder and delete. The plugin is installed and I tried to use IE11 and Chrome.

It is a known issue and the workaround is to use an older version of the Mozilla Firefox browser.

From the release notes: https://www.vmware.com/support/vsphere5/doc/vsphere-vcenter-server-55u1-release-notes.html#knownissues

Integration of client plug-ins can not work as expected if you log the vSphere Web Client using Internet Explorer 11 *.

If you log the Web Client using Internet Explorer 11 vSphere, the following problems may occur when you perform tasks related to the Client plugin integration:

  • Even if the Client integration plugin is installed, the following message appears when you try to import or to export a model from the FVO:
    Download the plugin Client integration
  • File browser does not download or download a file from the data store.
  • You can't get images of the CD/DVD drive.
  • The console of the virtual machine you may see a black screen with the following error message:
    Remote console is not properly installed

Solution: use Mozilla Firefox, Google Chrome, or earlier versions of Internet Explorer to access the Web Client vSphere. You can also use vSphere Client instead of vSphere Web Client to work around this problem.

Tags: VMware

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