Quick Fix for more questions to eFax (Photosmart 7510 & Envy 110/114)

Problems resolved by the patch:


  • Cannot send eFaxes
  • Cannot receive eFaxes
  • Cannot connect to the eFax on the front panel of the printer.
  • Cannot save eFax on the front panel of the printer.
  • Trying to access with eFax, it says that the printer is not connected wireless.
  • Trying to access with eFax, it asks that you activate web services before continuing.

The fix:


First, press the ePrint button in the upper left corner of the screen to your printer to access the menu of Web Services.

Once there, press the button "settings".

If printing is turned on, turn it off and then back on. Press the return key, then press 'Print the State'.

If ePrint is off, turn it on. Press the return key, then press 'Print the State'.

These steps may seem strange given that the problem is with eFax and eFax works on printing via ePrint service.

If this fix does not work for all of the questions listed above, the problem is probably related to something else. Let me know what problem you are having in this thread and I will do everything I can to get all this work for you.

Tags: HP Printers

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