registration iPhone 7 with Server 5.2

Hello

My Server 5.2 (same problem with 5.1.7 or 5.2 beta) cannot register for any iPhone Plus 7/7:

-Installation of works 'Profile Trust' (signed and verified)

-Installation of the "Remote Management" profile "has failed."

-Display message is: 'profile Installation Failed, Failed to Install profile '.

I have no problem with other models of iPhone (5-6 s) / iPad (Pro 2) under iOS 10.X (or 9.X), more the failure is not related to a specific user.

Any comment or idea about the problem is welcome.

Thank you in advance.

See you soon.

Hello world

I solved the problem, which was a conflict between new iPhone IMEI number 7 and old iPhone to my users.

They have updated devices using iTunes "backup & restore" without "erase all content and settings" on the old iPhone.

for example if iPhone old user is in the Profile Manager and you want to register iPhone 7

0: [13712] [10/02/2016 08:09:58.240] < 192.168.54.163 > PDOException: "SQLSTATE [P0001]: raise the exception: ERROR 7: IMEI may not be changed once set ('11 111111 111111 1' = > '22 222222 222222 2')"

for example if iPhone 7 is in the Profile Manager and you want to re-record old iPhone user

0: [30630] [10/02/2016 09:40:54.462] < 192.168.54.159 > PDOException: "SQLSTATE [P0001]: raise the exception: ERROR 7: IMEI may not be changed once set ('22 222222 222222 2' = > '11 111111 111111 1')"

If this happens to you, always make a ' erase all content and settings "on the old iDevice.

CU.

Tags: Servers and Enterprise Software

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