Web form in the site cannot be read by others

I have my site that I can see and fill out a form . But I have at least 3 of 10 visitors who cannot. Could this be a problem in acrobat reader? Thank you

These days there are many ways that we can consider a PDF Online:

  • using the Adobe Reader plugin
  • using a different PDF reader plugin
  • using a clean browser PDF Viewer
  • using operating system overview
  • using mobile devices
  • ...

Only the Adobe Reader plugin can see all the features of a PDF form.  It's very confusing for most users, and there is no "best way" to handle this situation.

If users are unable to use your form, you could recommend that they download the PDF on the local drive, then open it since there with Adobe Reader.

For mobile devices, you must test what features are supported on these.  But most of the forms can be used on mobile devices, if you have the latest Adobe Reader installed.

Tags: Acrobat

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