WEBSCAN tool for HP Photosmart 7510 e-All-in-One - C311a

HP Photosmart e-All-in-One 7510 - C311a, windows XP SP3 I try to scan from Control Panel or a pc, but get the error message "scanner communication cannot be established.  I'm used to be able to do, but now does not work. At the same time, I got the connection USB or WIFI capability but has decided to remove the WIFI.

I tried to use the webscan tool to access the printers on a wireless network. There the option for "WEBSCAN START", but when click on the button a window appears which says Webscan is not enabled and tells me how to activate.  The problem when I try to turn it on is window appears saying required authentication request USER NAME and PASSWORD.  I do not have this information and don't remember not everything.

Is it lack of information that I can enter?  If a user name and password has been set is there a way to reset by default?   HP helps me with this problem because as our guarantee of ot.  If someone knows how to do this configuration of the computer OR scan, I would really help here.

If you have never used this tool, you must go to the settings tab and select Security. a change password appears with the entered password (shich you won't know).  As explained, you can change the password or leave blank entries that allows you to disable password checking.

After I disabled password is then able to activate web analytics and web scan works properly.  Curiously, I tried later to scan to the computer (via USB) from the printer control panel and this feature is now operational. Do not know what does the job.

Tags: HP Printers

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