Website connection problems

I have a mini computer Dell laptop running Windows 7 Starter. The processor is an Intel Atom (we live in Wuhan, China, about 3-4 months each year, where the small PC) browser is Internet Explorer 9. All Windows updates are underway, using the same Internet provider (net of China) as last year and working with Dell Wireless 1397 WLAN Mini Card. F.YI. Had no problems last year, but this time, had to change from "location".

I can open the home page (MSN), no problem but cannot connect or connect to my email (outlook) or any other web site. Can change the home page to various other web sites and opens fine, but still cannot connect to all others. Screen says error "Internet Explorer cannot display the web page", I ran it is troubleshooting guides with no seccess and at a loss what to do.

Would be very happy to help, but I only am not very literate PC so please be 'elementary '.

Thanking you in advance!

Hi Leslie,.

I understand that you are unable to open Web sites other than your home page.

To help you better we need more information about the problem:

  • What do you mean by changing the location, like did you go to a new place?
  • Do you have any third-party security program installed on the PC?
  • Do you have any other browser installed on the PC?
  • You have an option to connect using an Ethernet cable?
  • When was the last time your pc was working fine?

Please follow the suggestion and check them off below if it helps:

Please refer to the following article which will help you to use network utility, which will check for any network related issues:

http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

Please respond with the updated information to help you best.

Tags: Windows

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