Welcome window does not bypass one profile (without password)

Similar Questions

• Welcome window does not appear when installing CS5 on the new imac

  I try to install CS5 in my new imac, but after that I inserted the disc of Application 1, nothing happens. the Welcome window does not appear. No window fill #s serial, etc.. Installed Acrobat without problems however. Thank you.

  You must remove that you copied on and install from the installation media.  Adobe applications install files in multiple locations is not as simple as copying just the files above the application package.

• Computer does not accept one of my passwords

  It is a strange, as far as I know.

  In a Word, my computer won't let me in my user, any password that I use, that I used for my local user for several years to my Microsoft account.

  I'll give you as many background I can.

  I got to my computer (I'm sorry, but I don't have the name of the model in my head and I use a public computer to write this) about two years ago, not long before the release of Windows 10. When I booted it around the top of the first time I have urged to create a profile, then a Microsoft account, but there was something odd about the procedure. I don't remember the details of it, but there was something about the configuration of email that kept me or had me to refrain from linking to Microsoft, and I opted for a local user and used my webmail to read emails, and that was all. I suspect there is something that came back to haunt me, but I don't think that's what caused the problem.

  Sunday night, I bought and downloaded a digital comic, which has been protected as a .acsm file. Having never had to deal with the type of file, before I left to find something that could read from Microsoft Store. I started with OverDrive, and when it does not work I tried MyeBooks, which required my password of Microsoft. I couldn't remember the password in time, then at a loss for a lot of other things, I used my computer password, that has worked. I still couldn't read the comic, because MyeBooks claimed he had already been used, but I was too frustrated at this point to deal with most of the night and decided to do something else before going to bed. I tend to have sleep disorders without some sort of atmosphere to clear my head, so what I do is I open a YouTube video, to find a video long enough, start it and let the mind-numbing conversations and dancing lights asleep asleep (not to start a discussion on what is and isn't good for a computer because it strains the Circuits I say just because it might be relevant). After a while, the computer goes to sleep as well, and I can just wake him up again with a simple mouse movement in the morning. However, when I woke up and tried to do this, for some reason the start screen was a new Windows theme, and under my user name my email address was posted, and when I tried to enter the password he refused to unblock, or ask the password was wrong and that I should try logging into my account from Microsoft to solve the problem , or I should try 'the last password used on this device.

  That's what I tried

  I tried all the passwords that I used to unlock the computer before. After that, I tried several combinations of these, just in case where I had a little confusing due to lack of sleep, and then all the other passwords, I knew it couldn't be. After that, I went online on a computer at school to see my account of Microsoft and after a long attempt to remember my password that I managed to get, only to find nothing out of the ordinary, no message, no prompt, nothing. As I got today my Microsoft password I got home and tried to use it on my computer, no effect. I tried to reset my password. When this does not work I tried to change my password, and as an extra pourrait-being-useful I downloaded Microsoft Security app on my phone. And this doesn't work anymore.

  I paint a blank on what to do next, without forgetting what happened, and I would appreciate really any insight or solutions. I did not return to the top, because every time I've tried in the past, that the process hangs after some time without good reason, so if a solution does not wipe the hard drive or anything that translates by my lose that some files that I have on the computer I will be very happy. I carry most of my things on an external hard drive, but there are a few things on the computer, I want to keep.

  Finally I managed to understand the problem was a combination of it suddenly requiring my password of Microsoft and my keyboard setup had changed and when I changed it back it kept resetting when I restarted the computer. Since then, I managed to understand how to connect again to my local account with my old password, and I once again can visit his profile.

  This problem is solved.

• Everytime I try to log in my original admin. Account, it is said that it does not find the profile, then product to load a temporary profile instead, one without personal settings or memory.

  Everytime I try to log in my original admin. Account, it is said that it does not find the profile, then product to load a temporary profile instead, one without personal settings or memory. What is that?... and how can I solve this problem?

  Hello

  These methods should help for Windows 7 or Vista.

  References to Vista also apply to Windows 7.

  You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. THE ADMIN
  Safe Mode account has no default password (so unless someone changed
  the password should be available).

  Some programs such as the Google Updater (if you've added the Google toolbar,
  Chrome or Google Earth) has been known to cause this problem.

  Error message when you log on to a Windows Vista-based or Windows 7
  computer by using a temporary profile: "the user profile Service has no logon.

  Unable to load the user profile.
  http://support.Microsoft.com/kb/947215

  Difficulty "the user profile Service has no logon. User profile cannot be loaded. "Error in Windows 7
  http://www.SevenForums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "the user profile Service has no logon. Could not load user profile. "in Vista & Windows 7.
  http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "your user profile was not loaded correctly! You have visited
  logged on with a temporary profile. "in Vista & Windows 7.
  http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

  BE VERY CAREFUL IF YOU USE THIS ONE:

  DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

  ----------------------------------------------------------------------------------------------------------

  For Windows 7:

  How to enable or disable the built-in Windows 7 Administrator account
  http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.html

  Use the hidden administrator account to lower your user account APPLY / OK then
  Raise it to ADMIN. This allows clear of corruption. Do the same for other accounts
  If necessary after following the above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with
  your password even (or two with the same password) use a test or difficulty to another.

  You can run the command Admin account hidden from the command prompt
  from there if necessary.

  How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  ----------------------------------------------------------------------------------------------------------

  For Vista:
  
  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  Use the hidden administrator account to lower your user account APPLY / OK then
  Raise it to ADMIN. This allows clear of corruption. Do the same for other accounts
  If necessary after following the above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with
  your password even (or two with the same password) use a test or difficulty to another.

  You can run the command Admin account hidden from the command prompt
  from there if necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  What are the system recovery options in Windows Vista?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  How to create a Vista - free methods recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ---------------------------------------------------------------------------------------------------------

  If you can't access your old account you can still use an Admin to migrate to one
  new (remember to always leave an account Admin who is not used except)
  to test and difficulty).

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Cannot connect because windows 7 does not recognizse my profile

  Original title: Mr. Wall

  Cannot connect because windows 7 does not recognizse my profile

  Hello

  References to Vista also apply to Windows 7.

  You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. Safe Mode ADMINISTRATOR account has no password by default (unless someone has changed the password so it should be available).

  Some programs such as the Google Updater (if you added the toolbar Google, Chrome or Google Earth) has been known to cause this problem.

  Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
  http://support.Microsoft.com/kb/947215

  Difficulty "the user profile Service has no logon. User profile cannot be loaded. "Error in Windows 7
  http://www.SevenForums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "your user profile was not loaded correctly! You have logged on with a temporary profile. "in Vista & Windows 7.
  http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

  BE VERY CAREFUL IF YOU USE THIS ONE:

  DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

  How to enable or disable the built-in Windows 7 Administrator account
  http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.html

  Use the hidden administrator account to lower your user account APPLY / OK and then lift it to ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after following the above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with the same password (or two with the same password) to use a test or fix the other.

  You can run the Admin account hidden from the prompt by if necessary.

  How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  If you cannot access your old account, you can still use an Admin to migrate to another (remember to always leave an Admin who is not used except for testing and difficulty account).

  Difficulty of a corrupted user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• Error one of the UBS damage connected to this computer has malfunctioned and windows does not recognize it

  Original title: Canon MF 4500 printer inkjet

  My computer tells me that 'one of UBS damage connected to this computer has malfunctioned and windows does not recognize"it could the cable, as the printer (canon MF 4500) does not work.

  Hello

  1. what operating system is installed on your computer?

  2. when exactly you receive this error?

  3. all USB devices work properly on your computer?

  4. have you made changes on the computer before this problem?

  Method 1:

  You can try running the fix - it from the following link.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/

  Method 2:

  You can try to uninstall and reinstall the USB controller. Follow the steps.

  (a) click Start and then click Control Panel.

  (b) click System and Maintenance, click System, and then click Device Manager.

  Note: If Control Panel is in Classic view, double-click System and then click on Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  (c) in Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".

  Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.

  (d) repeat step 2 to uninstall all items under 'USB Bus controllers'.

  Then, restart your computer and Windows will automatically reinstall all USB controllers.

  It will be useful.

• One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. The location is the root (2 ports) USB hub: 1-unknown device and Port 2-not used

  Original title: USB device not recognized

  Over the last 2 weeks, I get a message on a USB device.  The message said that one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.  The location is the root (2 ports) USB hub: 1-unknown device and 2-unused Port.  I have no idea what it means.  I hesitated to first click the icon (it does not last very long) thinking it could be a scam.  Can someone help me?  Thank you.

  Hello

  (1) is the specific question of specific USB devices?
  (2) did you of recent changes to the computer before the show?
  (3) have you tried plugging the USB stick on another computer?

  (4) what is the brand and model of the computer?

  I suggest to refer to the following methods and check if it helps to solve the problem.

  Method 1: Hardware devices do not work or are not detected in Windows

  Run Microsoft Fixit mentioned in the article.

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2: USB Port may stop working after you remove or insert a USB device

  http://support.Microsoft.com/kb/817900

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows

  Reference:--

  Advanced troubleshooting tips for General USB for Windows XP problems: http://support.microsoft.com/kb/310575

• one of the usb devices attached to this computer has malfunctioned and windows does not recognize it

  I get the following message when I join my computr "one of the usb devices attached to this computer has malfunctioned and windows does not recognize," my nokia C3
  kindly help

  Most often when a device is not it's because of a driver.  Try reinstalling your.

  It works for win 7 & 8

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/

• Why am I suddenly "USB not recognized, one of the devices USB has malfunctioned and Windows does not recognize"

  Hi all. If anyone out there in Cyber Land can solve this problem for me so I've personally you will issue an eight-pack of ice-cold beer (or a bottle of wine for the ladies lol)...

  I'll try not to waffle too guys, so here's...

  Right my PC running Windows XP. I also have itunes installed on my PC (I have an iphone 4). Upward until yesterday my iphone and itunes were working well, (once I plugged my iphone in the itunes USB port recognised that my iphone was plugged and synchronization was fine etc.).

  But now when I plug my iphone to PC to sync with itunes, I get a pop up box on the lower right part of the screen that reads... "USB not recognized one of the USB devices has malfunctioned, and Windows does not recognize."

  After visiting about 5 different sites now "Ways to solve this problem", believe it or not, I still have the problem bloody! :(

  A site proposed shutdown PC and unplug it from the power supply, then plug it back start-up and back... this as did not work!
  The other they say that I should go to Device Manager, uninstall all the USBs then restart... it did not work either.
  Tried a system restore
  Tried to reinstall itunes

  When I check the names USB in Device Manager, there is one who reads unknown device. I am literally pulling what's left of my hair now. I tried to solve this problem for almost 2 days now and still no joy. That's why no matter what input you guys would be very appreciated. I'm no PC Wizard, so please, don't think you're patronizing me if you break down things step by step for me.

  Thank you comrades, cordially, Freddy frustrated. :)

  Another said I should go to Device Manager, uninstall all the USBs and restart.

  Usually, this works... but can be very dangerous, unless you have a PS/2 keyboard.

  I also assume that you have tried all other USB ports on the computer. tried a verified USB device (for example, a flash drive) in the USB usually when you plug in your iPhone. and I tried your iPhone in another computer (I know it's rare for an error message Windows really means what he says, but sometimes the material lacks).

  Is the charge of the iPhone when it is connected to the USB port (I don't think)?  This happened to me recently, but a reboot fixed it.  I guess that that happened to you.

  I guess that you don't see the error messages in Device Manager or you must declare them.

  You can uninstall all USB devices that do not exist as follows:

  • Open a command prompt window (start > run > cmd > OK)
  • Enter the following command and press enter

  Set devmgr_show_nonpresent_devices = 1

  • Start the Device Manager by typing the following in the same command prompt window

  devmgmt.msc

  • In Device Manager, click the view menu and select "Show hidden devices".
  • You should see a category just after "Non-Plug and Play drivers" named "other devices."  Chances are that there will be a big exclamation yellow mark beside it.  When you expand the "other devices" you should see several non identified "USB devices."  Uninstall all this.
  • Reboot (with the iPhone NOT connected).

• Error - "one of the usb devices attached to this computer has malfunctioned and windows does not recognize it

  Original title: USB device not recognized / dysfunction

  "Unrecognized USB device".
  One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. Help for this problem, click this message. »

  This is what I get AFTER that I had to reinstall windows XP because a virus has attacked my computer a little before avg and Microsoft security essentials picked it up and destroyed... I have reinstalled twice... then I changed discs since I have two... well, I get this message from my 2 external Seagate Freeagent and my Phillips mp3 go gear aria... player these devices work on the laptop from my friend and she is under vista. It seems that since then they have worked on my computer before they would always run. My mouse and my cam work fine and my Canon printer gets thus detected... a few readers who have the space that is made... Ive looked everywhere for a solution... even upgraded windows media 11 and is player went to service pack 3. restarted several times... tried dPower Management tab and tried to

  Open recognition of the USB device by using Device Manager.

  .. I am at a loss: P please help thanks!

  isable the power management of the USB hub and I couldn't find the

  Hi LadyDefi,

  You can try to uninstall and reinstall the USB controllers and check:

  To remove and reinstall all USB controllers, follow these steps:

  a. Click Start, click Run, type sysdm.cpl in the Open box and then click OK.

  b. click on the Hardware tab.

  c. click the Device Manager button.

  d. expand Bus USB controllers.

  e. right click on each device under the Bus USB controllers node and then click on uninstall to remove them one at a time.

  f. restart the computer and reinstall the USB controllers.

  g. plug in the removable USB storage device and test to make sure that the problem is solved

  For more information, see the following article:

  Advanced troubleshooting tips for General USB for Windows XP problems

  http://support.Microsoft.com/kb/310575

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Error "one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." when you connect Logitech M225

  Original title:

  My wireless mouse works fine for the last 2 months, now, all of a sudden it doesn't work at all.

  I get a windows notification that says-

  "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it."

  I have Vista 32 bit OS on my laptop.

  My office has Windows 7 32 bit and I am able to use the mouse on this computer, then the M225 is not defective.

  I tried to look for a download of update on the site of Logitech & only found:

  6.32.20 set - point it did nothing to help.

  I also tried to move the receiver to the other 2 ports USB w / still the same results.

  Are there other downloads or solutions that will help w / this problem?

  You can also try searching for devices strangers (with yellow symbols) in the Manager under the mouse devices and other pointing devices and other devices (if any). Right click and uninstall unknown devices. Then restart.

  Also try the steps below to reset the power of USB:
  (a) the laptop off, unplugged from the wall outlet.
  (b) remove the battery for a few minutes, then reinstall it.
  (c) then restart the laptop.

• My Windows does not start normally. I can't get past the "Welcome".

  My computer or my windows does not start normally. I can't spend the 'welcome' after that I put my password!

  Hello

  Did you change your computer?

  Method 1:

  Step 1:

  I suggest you check in safe mode.

  Advanced, including safe mode startup options

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Step 2:

  I also suggest you perform the clean boot and check.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, make sure the computer to start as usual as mentioned in step 7 in the above article.

  Method 2:

  I also suggest you to see link and check.

  What to do if Windows does not start correctly

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  Method 3:

  How to resolve performance issues during startup in Windows Vista

  http://support.Microsoft.com/kb/950684

  How to troubleshoot performance issues in Windows Vista

  http://support.Microsoft.com/kb/950685

• Windows 7 and install/recognize the problems of printer HP LaserJet P2015 error - USB Device not Recognized One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.

  Title: Windows 7 and install/recognize printer HP LaserJet P2015 teething problems...

  I have a dell inspiron that was originally windows Vista and I changed to windows7.  I have a LaserJet where I work, a HP LaserJet P2015 printer and when I plug in the USB, it says (peripheral USB not Recognized One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.

  How and what should I do to get the printer going or to get the computer to recognize.  Installation CD will not work and I looked online and downloaded drivers but still the same thing.

  Hi LOliver,

  Method 1: Run the hardware and peripheral troubleshooting tool and check if it makes a difference.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: Disconnect all USB (Universal Serial Bus) devices connected to the computer (unless your mouse and keyboard). Connect the printer and check to see if the problem persists.

  Method 3: Connect the printer to a different USB port and check.

  Method 4: Reinstall the USB (Universal Serial Bus) controllers.

   First of all, please disconnect all USB devices and then perform the following steps:

  (a) click on 'Start', type device manager in the search bar and press "Enter." If necessary, click on continue.

  (b) in Device Manager, double-click to expand the "USB Bus controllers", right-click on the "host controller", click "Uninstall" and click "OK".

  (c) repeat step 2 to uninstall all items under 'USB Bus controllers'.

   

  Then, restart your computer and windows will automatically reinstall all USB controllers.

   

  HP printer drivers- ensure that you download the driver appropriate for your device model package.

   

  Thanks and greetings

  Ajay K

  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Error: One of the USB devices attached to this system has malfunctioned, and windows does not recognize it.

  tried already everything written here. When I plug my USB device (3 of them) my Windows a sad of the USB devices attached to this system has malfunctioned, and windows does not recognize it. I tried plugging it into another winXP machine, it won't work. Can you help me?

  Original title: usb malfunction

  His salvation,

  Thanks for posting your query in Microsoft Community Forum.

  1. What are the troubleshooting steps you have tried so far?
  2. If it works much earlier? If so, did you do changes on the computer before this problem?
  3. What type of USB device you are using?

  As you mentioned that the USB device does not work when plugged into a WinXP machine, it may be a problem with the device itself. In addition, the question may also arise if the currently loaded USB driver has become unstable or damaged or if your PC requires an update for problems that could conflict with a device USB and Windows.

  Therefore, I suggest you try the following methods (skip the ones that you already tried) and check if the problem persists.

  Method 1:

  Please try the fixit (s) provided below which will help you solve common problems associated with devices and USB ports.

  • Hardware devices do not work or are not detected in Windows
  • Diagnose and automatically fix the Windows USB problems

  If method 1 does not work, try Method 2.

  Method 2:

  Remove and reinstall all USB controllers.

  1. Open Manager devices by clicking the Start button, click Control Panel, click system and security, and then, under System, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  2. In the list of the categories of equipment, locate and expand Bus USB controllers.
  3. Right-click every device under the Bus USB controllers node and then click Uninstall to remove them one at a time.
  4. Restart the computer and let the USB controllers get reinstalled.
  5. Plug in the removable USB device and test to make sure that the problem is solved.

  If the problem persists, go to method 3.

  Method 3:

  This method will install the latest drivers from device to your USB device.

  1. Click the Start button, type Windows Update in the search box, and then click Windows Update in the results pane.
  2. Click find updates. When the scan finished, click optional review updates.
  3. Click the check box next to the update, and then click install updates.
  4. If you are prompted, read the license agreement, then click I agree.
  5. Follow the instructions on the screen to download and install updates.
  6. If you are prompted, restart your computer.

  More information: Update a hardware driver that is not working properly

  If the device fails after updating the driver, you can try to roll back the driver with its previous version.

  Restore a driver with its previous version

  Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

• "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." Why it does not recognize my device?

  Some time ago I had a huge problem with my computer (I think that my mother-in-law accidentally downloaded a virus) and I took it to a repair shop where they wiped out completely and replaced the hard drive.  Since I got it back when I try to use my wireless mouse and plug the nano receiver he said 'one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.  Why he says this?  And what can I do about it if anything?  I already tried uninstalling the driver and reinstalling, but that did not work because as soon as I plugged it it again once he says the same thing.  So I don't know what is happening or how to fix it.  Please help me!

  Hi Carla,.

  Please go to the Microsoft Community Forums.
  After the description of the question, I understand that you can not use the mouse on the computer wireless.
  Let me go ahead and help you to question
   
  What is the brand and model of the mouse?
   

  Here are some ways you can follow to resolve the problem:

  Method 1:
  Try to connect to other USB port and verify.
   
  Method 2:
  I suggest for the link and follow the steps in the article:
  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122#appliesTo
   
  Method 3:
  Remove and reinstall all USB controllers
  Follow these steps:

  a. click Start, click run, type sysdm.cpl in the Open box and then click OK.

  b. click on the hardware tab.

  c. click the Device Manager button.

  d. expand Bus USB controllers.

  e. right click on each device under the Bus USB controllers node and then click Uninstall to remove them one at a time.

  f. restart the computer and reinstall the USB controllers.

  g. plug in the removable USB storage device and perform a test to ensure that the problem is solved.

  
  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.