Western Digital external hard drive not recognized in Vista

This computer is Windows Vista Home Premium (32-bit) with Service Pack 2.

I have connected an external Western Digital (My Book).  Sometimes the HD appears in devices such as WD My Book IEEE 1394 SBP @. Device Manager, and sometimes it isn't. ????

No matter, it NEVER so appears as a disc when I look in Windows Explorer. ???

Help, please!

Thank you.

You can get in trouble with your device drivers.  Go to Device Manager by going to start / find and type Device Manager and enter and then double-click on the program icon that appears.  Check each device to a red x, yellow! or white?  These identify devices with problems probably (drivers, but also of conflict or something else).  Click on each for more details and troubleshooting tips.  If you need to get drivers (and you shouldbring at least for an external hard drive and all you have time to do - they can help way beyond simply solve this problem), let the computer dealer or the manufacturer of the device (NOT of Microsoft Updates).  In fact, you must disable automatic updates in Windows Update driver as follows: http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/. Follow these steps to get the drivers: http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm.  Once you have the drivers, you can install them via the Manager device as follows:http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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