I have just connected my Apple G Drive (external drive) to my Laptop Microsoft - EXTERNAL HARD DRIVE - NOT RECOGNIZED. Help? Mapping drives?

I just plugged my Apple G Drive (external drive) to my Laptop from Microsoft.

Driving light - ON

(It works fine on my MacBookAIR)

EXTERNAL HARD DRIVE on the laptop computer of Microsoft Vista-

EXTERNAL - UNRECOGNIZED HARD DRIVE.

Help?

I tried the drive mapping?

No drive letter that appears.

I tried Microsoft DIFFICULTY IT PROGRAM - it does not detect there is a problem - nor did he fix it.

I need help/help - thanks

Hello Campbell,

I would be grateful if you could answer the following question:

1. what Microsoft Fix It have you tried?

2. you receive an error code or message?

3. have you tried to connect another external hard drive?

Try to use an external hard drive on another USB port or another computer and check.

I suggest to follow the steps below and we update on the State of the question.

Method 1:

Tips for solving problems of USB devices:

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

Method 2:

Install the latest Windows updates

This method will install the latest drivers for your external hard drive USB device.

a. click the Start button, type Windows Update in the search box, and then click Windows Update in the results pane.

b. click find updates. When the scan finished, click optional review updates.

c. click on the check box next to the update, and then click install updates.

d. If you are prompted, read the license agreement, then click I agree.

e. follow the instructions on the screen to download and install updates.

f. If you are prompted, restart your computer.

If your problem still exists, go to method 3.

Method 3:

Reinstall the USB controllers.

This method addresses the steps where the USB driver currently loaded became unstable or corrupted.

a. click Start, type device in the area Manager Search , and then click Device Manager.

b. expand Bus USB controllers. Right click on a device, and then click Uninstall. Repeat for each device.

c. Once complete, restart your computer. Your USB controllers will automatically install.

For more information:

Contact the Apple Support:

http://www.Apple.com/support/contact/

I hope that the information above helps you.

Tags: Windows

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