What can I do if my serial number for InCopy is considered invalid?
I have 5.5 InCopy and just buy CS6, but the installation process signals that the serial number on my InCopy license certificate is invalid. The license is for 7 seats, but I just need a copy of the CS6 at this time. How can I complete installation of my purchased CS6?
If your cs6 is an upgrade and cs5.5 is not installed the two serial numbers will be requested. Make sure that you enter the correct serial number appropriate for the guest.
If you are certain that you are using the correct serial numbers, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
Tags: Adobe
Similar Questions
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How can I get a new serial number for my 11 elements that I want to load on my new Hp envy touchsmart pc running Windows 10?
Hello
«If you have purchased a license for Photoshop/Premiere elements 11 and saved in (http://adobe.com), that you can sign in here and get the license key of series under "" manage account > Products and Plans > my products "»
If you purchased a volume for Photoshop/Premiere elements 11 license, then you can connect to Volume Licensing Adobe website (http://licensing.adobe.com/) to access the series to activate license key product. You can access the link as follows to download the installer of Photoshop or Premiere elements 11.
Download Photoshop Elements | 10, 12, 14, 11, 13
Download Adobe Premiere Elements 14, 10, 11, 12, 13
You can also access the link as follows for details how to access the serial key.
Find the serial number of your Adobe product quickly
Thank you.
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Can I get a new serial number for Adobe CS6 Design Standard for students and teachers?
I had to re - install my Adobe Design Standard CS6 for students and teachers, after having problems with my computer (MacBook Pro)
I wonder if there is a way to access my old serial number from when I initially installed CS6, or do I have to start over and get a new serial number?
Help is greatly appreciated!Thank you for your response, I found my serial number
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I changed computers since the purchase of these programs in 2012 and you want to install it on my new machine.
You should turn them off on the old machine if you wish not to use it. Serial numbers are specific version if your works with version 10.
PES 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
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Whenever I entered my serial number, I the following response: we can not validate to this serial number for Adobe Photoshop Elements 14 Contact the Customer Service. What's happening? Thanks in advance for your attention! Danielle
Check your hosts file.
help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I've been away from windows for a while. Now installed my improved version of the web Adobe Acrobat 9, provided the serial number and want to move forward. A screen will appear asking for the serial number than i, based on the upgrade. I think what Adobe Acrobat 6 standard, but I can't find my original serial number for this more. Am I losing the ability to use Adobe Acrobat 9?
I know, Version 9 is probably considered to be archaic, but it works for me.
Could not find a phone number to call the Adobe customer service.
Thanks in advance for any help.
You have 2 choices... Find your old serial number or get a refund on the upgraded version and buy the version complete
Your serial number appears on your account page?
https://www.Adobe.com/account.html . for numbers on your Adobe page... or
Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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I have all the Adobe Creative Suite with all the programs installed on my mac, I bought a new mac and go to sell the need for others, but I have to get the programs on the new computer and I also lost the serial number for it, what can I do about it?
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Please tell me what is the format of the serial number on the sleeve should be 24 characters get, so I can download my Photoshop Elements program
DUS/A.PEPE13.0.WIN.GEN.MUL.ALL
You can download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 8: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
Photoshop/Premiere Elements 9: http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
Photoshop/Premiere Elements 10: l http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm
Photoshop/Premiere Elements 11: l http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.htmlPhotoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
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I have Photoshop elements 11 (full version with serial number) for windows; now I have more to a windows PC. Can change my serial number of windows in a MAC/OS serial number? What should I do to get the items 11 (download) for OS, one a serial number for 11 elements?
You can download PES 11 via the following linked web page:
PES 10: 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
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where can I find the serial number for my Virtual PC 6?
I have Mac OSX 10.4 computer and Im tryin to install a USB wireless adapter because the MAc I have is so old that it doesn't have wireless connectivity. But when I go to install the virtual PC USB stands up and says that I must have my serial number for Virtual PC that was bought for the computer years ago. How can I get the serial number with the intallation process?
Hello
Thank you for visiting the Microsoft answers community site. The question you posted would be better suited in the TechNet. Please visit the link below to find a community that will support what ask you
http://social.technet.Microsoft.com/forums/en-us/w7itprovirt/threads
I hope this helps.
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Why can't Adobe give me a serial number for PES?
I have a copy of PSE12. It is one of the versions combined with Premiere elements.
It has never been installed before.
- I sent Adobe proof of purchase
- I sent Adobe Student ID proof
All this goes back and began July 16
- on July 29 I followed what I have not heard anything
- On 1 August, still no response, so I followed again
- On 4 August, still no response, so I followed again
- On 7 August, still no response, so I followed again
- On 9 August, still no response, so I followed again
But let's look at a few details...
Adobe staff: We have escalated this case to our higher authority and senior level, they will answer you promptly so please don't worry about this
Me: How long should I expect to wait however? I thought it was up to 72 hours and it approximates that.
Adobe staff: you have to wait the 36-72 hours
Adobe staff: I see that you have invested a lot of time and effort in order to solve this problem. I sincerely apologize for the inconvenience caused to you.
Adobe staff: I'm sure they'll get back to you as soon as.
Me: Its been almost 72 hours since the last time I did contact.
Adobe staff: I understand your situation that you're very frustrated on our part but we will certainly work on it we have increased the cases they will get ack.
Then
Adobe another staff member: I understood that you need help to activate your product, is that correct?
Me: Yes I need the serial number.
Me: Here's some of my last conversation with XXXXX
Me: XXXX: I increased your case to our senior team, they will validate proof of eligibility and they will provide you with the serial key with in 48-72 hours.
Me: I learned more than 6 days ago and still haven't heard.
Adobe another staff member: I apologize for the inconvenience.
Adobe another staff member: , But don't worry this time, you will get the serial key with in 48-72 hours.
Adobe another staff member: Please give me the serial number.
Me: ??? What you mean?? You're not supposed to give me the serial number?
Adobe another official :: Please give me the serial number you used.
Me: I've never had one, this is why I plead for a
Adobe another official: No worries, I will help you in this matter.
Adobe another official: I ask you to give me your e-mail ID.
Me: I do not have
Adobe another staff member: No worries, I checked your previous case and found that your file has been forwarded to our senior team but new serial number was provided to you because your secondary email address was required, but as you say that you have no matter what alternative email address so I have to climb this new case for our senior team.
Adobe another staff member: Should be more than 48 to 72 hours.
Me: You are the first person to ever ask the secondary e-mail address.
Me: Whenever I have contact support they always say that it will take 48-72 hours, but he never gets sorted.
Adobe another official: I apologize for the inconvenience.
Adobe another official: perfectly, I understand your concern, but I asked for the identification of another email because you might have used this id to buy the product.
This continues for a bit and then...
Adobe another staff member: I'll have to escalate this matter again so that we can provide you with a new serial number.
Me: What happened to the last climbing? It ceases to be ecsalated, but nothing is done about it
Me: For example THAT XXX degenerated and I have never heard of anyone
Adobe another official: I understand your concern, but what I can do
Me: What happened to the last climbing well? Why I never heard back
Adobe another staff member: If you'll check we sent an e-mail to you about the same thing.
Me: Yes and that's what he said, "we have not heard from you in awhile on this matter and we would like to know how things go. If your problem is still not resolved, please let us know so that we can help you further. »
Me: This is the reason why I am contacting you because XXXX said I would have the serial code within 48-72 hours.
Adobe another staff member: I have this degenerate again so that we can provide you with a new serial number.
Me: , but what happened to the last climbing?
Adobe another staff member: I would like to inform you that in the previous case, the agent forgot to ask your secondary email address.
Staff member a different Adobe:: Is there anything else I can help?
Me: Not at this stage. Just to double check, you say I have the serial number in the 72 h?
Adobe another official: Yes, you are right.
Still no serial number... and several sessions later contact...
Me: , I continue to do what you're asking and Dungeon of people telling me to wait. I did what you ask and said I have, but no one ever gives me the code. why they say I get the serial number, but nobody never sends?
Adobe another official : I understand his taking time, but our concern is not only to solve this question but also fixing the root cause of the problem, so that in the future you don't face any kind of questions yet once because we respect you and respect your time.
Me: so what is the root cause of the problem? are why some members of the staff of adobe cat tells me one thing and then other employees tell me something different?
Adobe another official: This is what works on our level 2 and they will be able to answer revisit you this case.
Me: When can I expect to hear from them, I've never heard of them. I get just the people who want us to wait. I waited long enough
And here we are... Im still waiting. Email only I get Adobe is the one that says address can not receive messages. I have explained this to them but on the cat that they insist, I respond to e-mail. I repeat can not because it's a non-answer address.
So may I have fact all asked of me all I want is a serial number for a product that I own. why is it also a difficult process and why the staff give me different information each time that I contact you?
I had dealt with the cat, a few times since the foregoing and kept work around the race. I even used the section complaints from the Adobe site and no has not heard back in the allotted time.
I went back to discuss today because I was f & * ked out at this stage...
Finally got a support chat staff member who was willing to take responsibility and actually done something about this.
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What the following possible?
After buying Adobe Photoshop elements 14 online via the Adobe.com site I can't install the software after downloading because the serial number provided by Adobe causes, the following message is displayed:
'We are unable to validate this serial number for Adobe Photoshop elements 14'
Check your hosts file.
help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Elements of Photoshop 7 new download does not accept my serial number for 2009. Can anyone help?
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Are you using a computer administrator account will be full read/write permissions?
I don't know if what you have is included in the link below, but take a look
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
You MUST use the special version and the serial number on the page, not your original drive or serial number
NOTE that CS2 will not install on a "modern" with an Intel Mac
When you install the special version of the PPro2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option
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I can't find my product serial number - can you please provide me with the serial number?
Kind regards
Carolina Schulze
Hello Carolina,
In addition to the trick of Ned, you should take a look at database of Adobe, to see what is stored/recorded on your accounts. You will find general information on your account Adobe https://accounts.adobe.com/> see My productsView all the > these products are associated with your Adobe ID > name > serial number.
Hans-Günter
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where can I find my serial number for adobe photoshop element? I recently bought?
where can I find my serial number for adobe photoshop element? I recently bought?
Adding to what says Sumit, in the cases where you do not have a Volume License product, then you can check this to quickly find your serial number.
See you soon!
~ David
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