What is an C31:23 alarm on a digital 8 camcorder

What is an C31:23 alarm on a digital 8 camcorder

Hello and welcome to the community of Sony
Thanks for the post.

The C:31:23 error code indicates that the camcorder has detected a problem that requires a reset of the power supply.
Check if the camcorder battery is fully charged.

In order to reset the camcorder, follow the steps mentioned below.
(1) turn off the camcorder.
(2) remove the battery or disconnect the AC adapter for 60 seconds.
(3) Insert the battery or reconnect the AC adapter.

If the problem persists, you can try to reset the camera to factory default settings.
All personal settings, including the date and time of return to their default settings.

To reset the camcorder, press the RESET button with a small pin sharp object for 2-3 seconds.

If this does not resolve the problem, the camcorder may require service.
You can start the service request for the camcorder from the following link:
https://eService.Sony.com

Thank you.

Tags: Sony Products

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