What is AppHangXProcB1 and how do I solve this problem?

I receive in an error message when you use Office 2010. I uninstalled Office 2010 and installed the preview version of office 2013.

I still have the same error.

It comes to getting the error log:
Description:
A problem caused this program blocking interact with Windows.
Signature of the problem:
Problem event name: AppHangXProcB1
Name of the application: winword.exe
Application version: 15.0.4128.1019
Application timestamp: 500a532b
Hang Signature: e4ba
Hang Type: 128
Waiting on the name of the Application: spoolsv.exe:spoolss
Pending on the Application Version: 0.0.0.0
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Signing of additional blocking 1: e4ba7655f1e39cc5c8fcf8969d824fad
Signing of additional blocking 2: AFDC
Signing of additional blocking 3: fdac49c67c77ecaf4be421c8c665ef4b
Signing of additional blocking 4: e4ba
Signing of additional blocking 5: e4ba7655f1e39cc5c8fcf8969d824fad
Signing of additional blocking 6: AFDC
Signing of additional blocking 7: fdac49c67c77ecaf4be421c8c665ef4b
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If the online privacy statement is not available, please read our offline privacy statement:
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Hello

The question is specific to office programs?

As the log error indicates that you tried to access MS word when you got the error perform the clean boot and check.

Perform a clean boot by using the suggestions mentioned in the link mentioned below.

http://support.Microsoft.com/kb/929135

Note: After you check the clean boot feature configure Windows to use a Normal startup using step 7 proposed in the above mentioned link.

If the problem is specific to the Microsoft Office program, I suggest you to post the question in forum Microsoft Office using this link.

http://answers.Microsoft.com/en-us/Office/Forum

I hope this helps!

Tags: Windows

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