What is Direct3D acceleration and it is available on my Windows Vista computer?

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  Hi Allen,.

  Thanks for posting this question in the Microsoft Community.

  I'll help you find a solution to the issue. Before we begin, I have to ask you a few questions.

  1 how long have you been faced with the question?

  2. you have any security program installed on the computer?

  3. the problem occurs on OS?

  4. are you aware of any recent software or hardware on the computer changes?

  Search for the exact error message you get to do this in the Event Viewer:

  Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs.

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  You can start the computer in safe mode and perform a clean boot. Clean boot helps eliminate any conflict of third party software.

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  Here is another article on improve the performance of Windows Vista.

  Hope this information was helpful and let us know if you need help in the future about Windows. We will be happy to help you.