What is the right configuration of the port for my Photosmart C6180 using 32-bit Windows 8?

Hi all

I have a HP Photosmart C6180. I recently changed to Windows 8 32-bit. I downloaded the HP Windows 8 drivers, but I still have problems with the printer. In Control Panel, the printer status says "error".  I think that it could possibly be a problem with the printer port settings. So, my question is, what is the right configuration of the port for my Photosmart C6180 using 32-bit Windows 8?

I would greatly appreciate any help you can give me. Thanks, JoeRocket

Hello JoeRocket,

Welcome to the HP Forums!

I understand that your Photosmart C6180 enjoys a status of "error". I will do my best to help you! I would start by following this entire document on "Printer is off-line" Message appears on the computer and the printer does not print.

This document provides steps to check the printer driver and port of your computer. Please post your results, I'll be looking forward to hear from you.

Have a good night!

Tags: HP Printers

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