What it means... "the HP scanning application cannot detect the OCR software?

I installed my software for my HP Officejet Pro 8500.  I'm having difficulty to get the HP to scan to my computer.

If you are scanning a printed text document, this means that the Scanner Application is looking for appropriate application convert the scanned document in an application that can edit the text, this software called OCR (Optical Character Recognition).

Here is a suggestion of a person on the forums of HP:

1. click on start, type: services.msc

Press enter on your keyboard.

2. make sure that Windows Image Acquisition (WIA) is running.

3. If this is not the case, try to start the service, it showed to me and error 1068.

4. WIA is dependent on other services, then you must make sure that these two are running

(a) remote Procedure Call and

(b) protection of the shell material

5. then try to run WIA services

See if it works then

Tags: Windows

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