What should I do if HP and Scan Dr. printing fails on WIA?

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  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

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  Hi Holly,

  Follow the steps below.

  1. remove the ink cartridges and printhead Assembly and place them on a safe surface.

  2. remove all cables from the printer, including the power

  3. make sure that the power is plugged directly into the wall outlet

  4. once on the profile for 1-2 minutes the printer back in and then install the print head and cartridges when printing invites you to.

  5. try to make a copy and let me know if the problem is still there?

• whenever I try to use the windows fax and scan, I have this message:

  whenever I try to use windows fax and scan, I have this message: Windows fax and scan cannot access your documents folder. Please, make sure that windows fax and scan can access this folder. How I do that?

  Hi Mohamed

  Thanks for your posting in the Microsoft community

  You can check if you have my documents in C:\Users\ (username) \My documents correct location.
  If the problem persists, you can deactivate and then activate Windows Fax and consolidated expansion of print and Document services from the windows on or off check and option features if this solves the problem.

  You will need to disable the function, and then click OK. Now open Windows Fax and Scanand check. Yet once activate the Windows Fax and Scan and check if you experience the same problem.

  See the link below to display the window for the deactivation and activation windows fax and scan under Print and Document services and check option.
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

  OR

  Just find a hidden file called 'fax' at c:\users\rich\Documents\. I have
  delete the file and create a directory named "Fax" to
  c:\users\rich\Documents\ with subfolders called "Drafts", "Inbox", and
  "Personal cover pages. You click Windows Fax and Scan

  It will work

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  Hello

  1. what exactly happens when you uninstall and reinstall the printer?

  2. you get any error message?

  3. how you try to install the printer drivers? (With the help of CD or by downloading the driver)

  4. What is the number of the printer model?

  5. What is the model number of the printer that you bought?

  6. How are you trying to backup?

  7. are you any errors during the backup?

  Please see the article mentioned below.

  http://welcome.solutions.brother.com/BSC/public/us/us/en/FAQ/faqp/000000/001500/000009/faqp001509_000.html?reg=us&c=us&lang=en&prod=ql1060neus

  Please download the removal of printer tool suitable for the model number of your printer

  Click on the link below.

  http://welcome.solutions.brother.com/BSC/public/us/us/en/FAQ/faqp/000000/001400/000038/faqp001438_000.html?reg=us&c=us&lang=en&prod=ql1060neus&cat

• Difference between hp7612 and hp7610 the printer?

  Hello
  I intend to buy a jet A3 office printer.
  Can someone tell me what is the difference between hp7612 and hp7610 the printer?
  Help, much appreciated.

  Hello

  The HP Officejet 7612 include a duplex unit to print on both sides of the page automatically in the box.

  For the HP Officejet 7610, it's an extra accessory that can be purchased separately and not included in the Cabinet.

  Other than the two models are identical.

  Kind regards

  Shlomi