I have an Emachine and a Brother printer, cannot install the printer
I have an Emachine with Vista, AVG security. Had a Brother printer. Printer has worked one day, wouldn't work next day. Computer won't let me uninstall or reinstall, nor can I do a backup now. Took and said it was the printer, the new printer, same story. What is going on. I am po'd when I call a number of aid and get some yahoo in India.
Hello
1. what exactly happens when you uninstall and reinstall the printer?
2. you get any error message?
3. how you try to install the printer drivers? (With the help of CD or by downloading the driver)
4. What is the number of the printer model?
5. What is the model number of the printer that you bought?
6. How are you trying to backup?
7. are you any errors during the backup?
Please see the article mentioned below.
Please download the removal of printer tool suitable for the model number of your printer
Click on the link below.
Tags: Windows
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1. What is the serial number and model of the printer?
2. What are the failed updates?
3 have there been any changes made on the computer before the show?I suggest you try the steps to solve the problem with the installation of printer.
Method 1:
Run the Fixit and check if it helps.Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/en-usFor more information, see the links:
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http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers
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http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website
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http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printerI suggest you try the steps to fix the problem with Windows Update.
Method 2:
Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
http://support.Microsoft.com/kb/929135Note: After completing the steps in the clean boot troubleshooting, follow step 7 link to return the computer to a Normal startup mode.
Method 3:
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322756 (http://support.microsoft.com/kb/322756/)
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background:
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