What to do when an application loads, and then immediately closes?

I use Muse CC 20141. It worked fine a few days ago. When I launched this morning preferences seem to be scrambled: the scope of the application has been activated (I never do that) and the panels on the right had a weird configuration that I've ever done. As I straighten my signs the program quit abruptly. Now immediately, it closes as soon as it is launched. On OSX.9.5, I fixed disk utility permissions and restarted the computer. The problem persisted. Then, I uninstalled and reinstalled Muse, but the problem remains. None of my other apps CC have been affected.

Any suggestions to fix this?

Akshay,

The problem is finally solved. I tried Adobe cat without success, but phone support finally reached. As I suspected, it was a corrupt preference.

In case someone else has the same problem, here is the solution step by step on a Mac system.

In the finder, type cmd/SHIFT-G

Go to the folder ~/Library

In preferences, delete the Adobe Muse CC folder, then empty the trash.

Restart Muse. It finally works!

Julie

Tags: Adobe Muse

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