When I click "Turn computer" and then click on restart or shut down, nothing happens. No turn off or restart. When a software application asks me to click "Restart now" it works very well. How can I fix?

All windows updates are installed.
Analysis of virus and spyware find nothing.
Reboot, restart cold, don't correct it.

John S. Muchmore,
Thanks for posting.  The article below explains in detail with troubleshooting for shutdown problems.
http://support.Microsoft.com/kb/308029

Post back with the results. Mike - Engineer Support Microsoft Answers
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Tags: Windows

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