When I close my laptop running 2 files and when I do the closing and after that I open the screen is white... what I need to do?
When I close my laptop running 2 files and when I do the closing and after that I open the screen is white... what I need to do?
Hello
Let us try these methods and check if that helps.
Method 1.
You can try the last good known Configuration and check if that helps.
Using the last good known Configuration: http://windows.microsoft.com/en-in/windows7/using-last-known-good-configuration
Method 2.
You can use the restore points for Windows 7 to return to a previous state, when your computer was working properly.
System Restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore
Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.
Let us know if you need assistance with any Windows problem. We will be happy to help you.
Tags: Windows
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· When the issue started?
Try to analyze the computer using Antivirus software because this problem can occur if the computer is infected with the virus. You can use the Microsoft Security Analyzer by clicking on link http://www.microsoft.com/security/scanner/
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