When I connect my SanDisk Sansa Clip MP3 player Zip I get Code 10 device cannot start

Original title: Code 10

When I try to plug in my SanDisk Sansa Clip Zip MP3 player I get the device Code 10 cannot start.  I have XP.  The MP3 came with a 2.0 USB.  I don't know what the USB on my computer.

Hello

First of all, thanks a lot for taking the time to help me.

After having tried everything you have suggested and have no chance and then by searching the Microsoft sites, Dell and SanDisk, I finally found a very simple solution that worked.

Thought I would pass it for any future reference.

The SanDisk site said to try this:

Activation or forcing MSC mode on the Sansa player

How to connect my Sansa in Mode "MSC" player or forcing MSC mode on my Sansa player?
 

The steps below will force your readers Sansa Connect mode MSC on your PC.

Sansa Clip Zip
1. turn off the device.
2 hold down the central button while connecting the device to the computer.

Thanks again.

Tags: Windows

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