When I hit 'send' she refuses, saying that the email I just wrote is "spam." It is NOT, I need to send, how can I fix this problem?

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  Hello

  1. what exactly is the problem you face?
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  Hi ashenstar,

   

  Welcome to Microsoft Answers Forums.

  We would like to get more information about you to help solve your problem. You better, please answer the following questions.

  ·         When you get this error message?

  ·         When was the last time it worked?

  ·         Remember to make changes to the computer recently?

  ·         You have security software installed on the computer?

  ·         How many accounts do you have on the computer?

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  First suggest to check if you can boot to the desktop by using the procedure in safe mode.

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  1 restart your computer if it is running.

  2. tap on the F8 key after your initially on powers computer.

  3. Once you see the menu Advanced Boot Options, you can stop tapping.

  4. use the up/down arrow keys to highlight your selection.

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  http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

  If you are able to boot to the desktop in safe mode, first create a new user account.

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  http://support.Microsoft.com/kb/947215

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  %PDF-1.3

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  < roducer="">

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  0.000 0.000 0.000 rg

  0.000 0.000 0.000 RG

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• When someone calls me via Facebook chat, I can hear and see them, they can see me, but NOT to hear me. How can I fix it

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  Hi Camgran,

  Thanks for posting in the Forum the Microsoft community.

  From the description, it seems that you have a problem with the appeal hearing problem video chat via Facebook.

  To better understand the question, please answer the following questions:

  1. is the Facebook-specific question?

  2. what browser do you use?

  3. What is the brand and model of the computer?

  4. have you made changes on the computer before this problem?

  5. are you able to hear the sound from the speakers?

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  Come back with more information to help you better.