When I open InDesign it requires a serial number
Hello
I have recently subscribed to Indesign CC, but nothing appears in my products and the application starts because he wants a serial number, that I don't have.
Thanks for the help
Marc
Hello David,.
Thanks for the advice, but my problem was solved yesterday through Adobe Help Chat.
I had a problem with a file: C:\Windows\system32\drivers\etc\host
I have to tell you, please do not send people to: https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
1. this forum is so hard to find, that people have to turn around for hours through this 'help' to find. You can assume that I know perfectly all the menus of this aid. I know it well.
2. this help links constantly mmee and don't provide clear help
Thanks anyway
Marc
Tags: Adobe
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We checked the details of your team, all seats are assigned correctly.
Now, there are a few details that we need in a private Message so that I can help you properly.
Name of the user:
User email:
In the meantime, try it out below mentioned links.
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[Note: the details we need is critical, make sure you send by private Message only.]
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Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
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- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
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Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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InDesign CC always requires the serial number
Hello
I'm on day 2 to install creative cloud and not enjoying not and I'm having problems.
First of all, have I reason to think I can't open a private support ticket written with Adobe?
My problem is that InDesign CC asked a serial number when I run after the installation of creative cloud.
I tried to follow the advice here:
http://forums.Adobe.com/thread/1234635
1. I have not problems to reach activation server
2. my billing address is correct and my payment details are correct
3. when I connect creative cloud in a clean cache web browser I am not asked my date of birth
I was able to install (and open) bridge under CC-InDesign and Adobe Acrobat Pro is the third app I've tried.
If any STAFF Adobe would suggest a next step, I would be grateful.
THX, Christian
My mistake - I have SUMMER in trouble to reach activation server.
To check, visit
https://LM.licenses.Adobe.com/aents/aents/v1/getentitlement
Give a message «Welcome to Adobe...» ».
Thanks to Eric qucik tips and instructions by e-mail!
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If you have MAC please open the host file in your Applications-> Utilities-> Terminal.
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Adobe is a company that you bought?
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
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