When I open Lightoom or Photoshop, they open in restricted mode even with active subscription
Hello
I can log on and log off CC through the CC Adobe app and I can install and uninstall Photoshop and Lightroom, and my account shows my subscription is up to date.
OS is OS X 10.11.3, happens on two machines (desktop and laptop) - and yet I can correctly connect through the CC app or Web site. I have no other problem of internet connectivity.
But the applications open in mode 'reduced functionality' and try to connect through the application (using help-> Sign In), he asked me to pay for a subscription because my 'judgment' is over.
Sometimes when I try to login, I get "We're sorry, we are unable to connect to the Adobe server now".
Someone else has the same problem?
MC
Well in that case, if you tried to rename SLCache and SLStore file .it's better to check the status of subscription account once.,.
You can contact the Support from Adobe and check it once:
[Click the button still need help and select the Chat option]
Tags: Adobe
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