When I receive a fax, it does not print, nor is it stored on my computer.

HP has tested the printer when we installed. It is defined as the wireless. Fax test page printed. I had 9 pages received by fax Thursday, and they were never printed. Are not in my downloads. I couldn't set up the fax to save on my computer when the installation was made because I do not have a password on it. How can I get these faxes to print?

Hello KatieRocks,

Welcome to the HP Forums!

I understand when you receive a fax, it does not print. What kind of printer you have? Click here to read: model number.

How is the printer connected? USB or wireless?

What is your operating system on your computer? Click here to read: Windows.

Please verify this information and I will help you.

Tags: HP Printers

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