I try to connect to Facebook or Youtube and Firefox crashes. I can't click anything in the window because it is simply a hung noise. What should I do?

I tried other Web pages and it works great, just when I go to sign in either Facebook or Youtube, nothing on the window is able to be clicked. He 'bumps' whenever I do, cannot yet leave the window. I have to stop my laptop to get rid of the window.

Hello

Please open Firefox in Mode safe and test to see if the problem persists.

See here: questions to troubleshoot Firefox in Safe Mode

If the problem does not occur in Mode without failure, then there are chances that an Addon or parameter is causing the problem. Follow the instructions in the support above article to identify the add-on causing the problem and then disable or remove.

If the problem persists even opening in safe mode, then I suggest to do a Reset of Firefox. Once again this is possible now shift while you open Firefox (select "Reset" from the options this time).

A reset will return to its default settings of Firefox. Your history and bookmarks will be saved, but you will need to reinstall your add-ons.

Firefox - modules to reset and refresh settings

I hope this helps.

Tags: Firefox

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