When I try to open Firefox it crashes without opening. Help!
I click on the Firefox icon; Firefox very briefly flashes on the screen and then it takes me to Mozilla Crash Reporter. Lasts for three days.
Your crashreport:
https://crash-stats.Mozilla.com/report/index/BP-a6e174fd-0e01-423F-9a28-d40ce2111107
Report of Crash Firefox 7.0.1 [@ _purecall | nsXPTCStubBase::QueryInterface (nsID const &, void *)]
This is caused by Trusteer report. Try to disable it and see if that stops the noise.
You can stop the report by using the Start Menu > programs > Trusteer report > report stop
You can ask their helpdesk when a version update of their products will be available or, if you do not need this software, uninstall.
http://www.Trusteer.com/support/en/report-problem
According to the user in question 892517 Trusteer is aware of the problem and working on a fix.
See also Bug 699776 - crash of nsXPTCStubBase::QueryInterface involving a RapportTanzan7.dll in the stack.
Tags: Firefox
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