When I try to use VAIOcare I get this massage "VAIOshell has stopped working.

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• When you try to view the images get message 'com surrogate has stopped working ".

  Original title: com surrogate has stopped working

  When I try to view my pictures, after a visit some of them, I get an error saying "com surrogate has stopped working". I just bought my phone yesterday and today I tried to show them. I don't have nero or DIVx on my computer. How to solve this problem? I have a windows 7-64 bit

  Hi SualehKH,

  Check out the following link and check if it helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Windows-7-photo-viewer-broken-by-Intel-Corporation/5b762252-56E0-4DD6-8581-83030c4790e3?tab=AllReplies

• When I try my ipad FaceTime I get this massage iphone is not available your phone must be on the same WiFi that this ipad to make a call

  When I try my ipad FaceTime I get this massage iphone is not available your phone must be on the same WiFi that this ipad to make a call

  In your FaceTime settings, what you defined as "Caller ID"?  If you have set up the continuity (continuity use to connect your iPhone, iPod touch and Mac - Apple Support) and you have the iPad set to use your iPhone phone number to initiate calls, then you will need to have your iPhone and your iPad connected on the same wifi ntetwork.

  If you set the iPad caller ID to call from, for example, your iCloud email address, then this message should disappear.

• When I try to open a video ig "windows media player has stopped working.

  When I try to open a video ig "windows media player has stopped working.

  Hi ThomasMarler,

  1. the problem occurs with any particular video or videos?
  2. have you made changes on the computer recently?

  Method 1
  I suggest you to run the fixit from the following link:

  Solve the problems of Windows Media Player video and other media or library
  http://support.Microsoft.com/mats/windows_media_player_diagnostic

  Method 2
  I suggest you to check if the necessary codecs installed for the video file it is trying to play.

  Codecs: Frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

  Note: The use of third party software or a link, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third party software or link can be resolved. Using third-party software or a link is at your own risk.

  Additional information:
  Play an audio or video file: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/play-an-audio-or-video-file-frequently-asked-questions

• When you try to open windows mail it says "Windows Mail has stopped working". The error code is COOD1198. Does anyone know how to fix this?

  Download updates for

  There was a problem with that caused it to stop working correctly.

  Your computer may run out of updates that can help improve its stability and security.

  Go online to search for and install the Important updates and recommended.

  1. Click here to access the Windows Update Web site online

  2. In the left pane, click check for updates. If updates are found, click view available updates.

  3. Select all important updates and then click install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

     Note
     If you have activated the automatic update, you can not see important updates listed. If this is the case, the updates have already been downloaded to your computer.

  I am aware of the windows updates.

  Try to compact and repair the database and see if it suits it.  See www.oehelp.com/WMUtil/

  Also be aware of the problems caused by the installation of IE9: see www.oehelp.com/OETips.aspx#15

  And beware of interference antivirus.  See point 3 on this page as well.

  Steve

• Help! I get this driver igfx has stopped working also but...

  When I connect in my system and look at the Solutions Microsoft report, it says that I don't have malware protection. I have McAfee so I called and had them check it on my system, after they checked, it has not crashed on me no more that day, he started back today. I would really appreciate if someone can help me with this problem. I have Windows Vista 32-bit on a Dell E520 Deminsion.

  Hi BJTX,

  I suggest you to update the graphics card from the link provided below and check if it helps.

  Dell Deminsion E520 (Windows Vista 32-bit)

  http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R148017&SystemID=DIM_PNT_P4_E520&servicetag=&os=WLH&osl=en&deviceid=11459&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=0&libid=6&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=196713

  Hope the above information helps. Please post back and we do know.

• I get the message "firefox has stopped working" after closing browser

  Hello.

  My problem is that when I close the FireFox browser, I get the message "FireFox has stopped working". It's pretty boring. I have read some other posts here that describes a similar problem and we tried some of the suggestions in them including:

  A clean install, a reset of the browser, running in safe mode, uncheck hardware acceleration, disabling Extensions and plugins one at a time, uninstall my antivirus (avast), backward to 23.01 and audit version run in compatibility mode that someone claims to be helped. None of this has been effective.

  It seems that after a reboot of the computer, the browser will be ok for 2-4 closures and then it will start by the message at each end. In addition, after uninstalling avast was good for 6 closures. Roll back also gave me approximately 6 free message closures. But then, the messages and does not stop.

  Is there anything else I can try? Thanks in advance for your suggestions.

  
  

• I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop I get an error message telling me to download and install App Office creative cloud so I didn't and it launches the application craps out and gives the sa

  I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop, I get an error message telling me to download and install App Office creative cloud so I do and it begins to it out craps and gives the same message over and over.

  Hi Paul,.

  Migration wizard does not work in the case of Adobe applications.

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• I'm subscribed to Adobe Audition CC: when I try to download it, I get this:

  I'm subscribed to Adobe Audition CC: when I try to download it, I get this:

  "There is no set of application to open the URL aam://SAPCode=AUDT?productVersion=7.0?passPhrase=P0o22fmz8gVsSvycLp/WNebQx5zXj/to8MlnOWPr HPT6teSdgc7PdrMpfZM7CSrhOOy + 9QFXjc0R4hCuUCN + 32H7XIY6zUjf84G0 + EhtsaA9t + CMZp6yUVEPau3CVU/90F wuqZsCmd ymEq2sBZBWnTXLcv0GNq7/y4DXyflRFc plus."

  WTF?  I'm ready to cancel. I tried a conversation, but the stranger on the other end didn't know what I was referring to.

  Lavransrm the AAMDetect plugin is not installed or blocked in the current web browser.  Please start the installation directly through creative application Cloud Desktop.  For more information about how to install the Adobe Creative provided with your membership applications, please visit CC help | Install, update, or uninstall applications.

• I am trying to install a PC game. When the DVD and I click on install I get the message, setupexe has stopped working

  original title: setupexe has stopped working

  I am trying to install a PC game. When the DVD and I click on install I get the message, setupexe has stopped working, windows will find a response and advise. Nothing happens. What should I do to install the soul?

  Hello

  ·         The game you are trying to install?

  ·         You are able to install other programs?

  ·         The specification of the computer meets the requirements for the installation of this game?

  Step 1: Check if the game is compatible with Windows Vista.

  Windows Vista Compatibility Center: http://www.microsoft.com/windows/compatibility/windows-vista/default.aspx

  Step 2: Try to copy the contents of the DVD on the desktop. Then install the game.

• My Lightroom worked the perfect time, but today when I start the program I get a message "Lightroom has stopped working".

  My Lightroom work all the perfect time, but now when I start the program I get a message "Lightroom has stopped working".

  I use Windows 7 pro SP1and Photoshop and Lightroom CC. I think that it is a more recent version.

  Yes, I use the administrator account

• Need help, get message display driver has stopped working, but has recovered

  Had no problems until recently, my freezer of mouse and screen, then get message display driver has stopped working, but recovered it gets really bad, please help

  Hello

  1. what operating system do you use?
  2. What is the brand and model of your system?
  3. Once you get this error message?
  4. you did it before the issue of any material changes or software?

  Try the steps outlined in the methods mentioned below and let us know if it helps.
  Note: The following Microsoft Articles are applicable for Windows 7 and Vista.

  Method 1: Boot your system in clean boot mode and temporarily disable your antivirus software. Check if get the same error message or not.

  Step 1: Try now to the KB article to perform the clean boot:
  How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7:
  http://support.Microsoft.com/kb/929135
  Important: After you used the clean boot in order to solve your problem follow step 7 to reset the computer to start as usual.

  Clean boot in XP:

  Try now to the KB article to perform the clean boot:
  http://support.Microsoft.com/kb/310353
  Important: After you use the clean boot in order to solve your problem follow the steps in the "steps to configure Windows to use a Normal startup state" section to start your system in normal mode.

  Step 2: Turn off the antivirus software:
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks

  Method 3: update the driver for
  

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 4: Please visit the manufacturer's website and download the latest driver for your graphics card.

  Method 5: Windows 7 power save settings reduces the voltage to the video card too well when it is inactive for some video cards.

  To resolve this problem, disable the display (Plugged In) turn it off and turn off the display (on battery) power settings by using one of the following methods:

  Use the Group Policy settings:
  To resolve this issue by using Group Policy settings, follow these steps:

  (a) click Start, type gpedit.msc in the search box and press ENTER.

  (b) in the local Group Policy Editor, expand models of administration under Computer Configuration, expand System, expand power management, and then click display and video settings.

  (c) in the dialog box that opens, double click on turn off the display (Plugged In), click active, type 0 in the box to turn the display Off (seconds), and then click OK.

  (d) in the dialog box that opens, double click on turn off the display (on drums), click active, type 0 in the box to turn the display Off (seconds), and then click OK.

  Use the powercfg command:
  To resolve this issue by using the powercfg command, follow these steps:

  (a) click Start, type command prompt in the search box, and then click command prompt in the list of results.

  (b) at the command prompt, type the following commands:
  powercfg - X-monitor-timeout-ac 0
  powercfg - X-monitor-timeout-dc 0

  Get back to us if the problem persists.

• I use windows 7 and auto start program has stopped working and I can't find a way to recover.

  I use windows 7 and auto start program has stopped working and I can't find a way to recover. Also, I was not able to transfer files on disk or any other storage device, their there on the computer and it says that they work very well, but I can't transfer anything to them.  They will play a disc or view data on a disc that has already been done but don't transfer to the drive if I want to add new files or data to it. Drag and drop is going through the motions, but shows red circle icon.

  [Moved from comments]

  Probably tell you autoplay?

  Control Panel > programs > default Prorams > Change AutoPlay settings

  Or

  In the search programs and files, enter, AutoPlay

• I need to reload of Photoshop CS4 and I get the error: "License has stopped working" error message 6. -What this means and how can I solve this problem?

  I need to reload of Photoshop CS4 and I get the error: "License has stopped working" error message 6. -What this means and how can I solve this problem?

  Hello

  Please see error: "License has stopped working". Windows or error: "License has stopped working". Mac OS depending on the operating system you have.

  Hope that helps!

  Kind regards

  Sheena

• When I try to use msconfig, I get an error message that reads; SYSTEM CONFIGURATION XRX55 100 24956__

  When you try to use the system setup, I get the following error message.
  An access denied error was returned while attempting to change a service.  You may need to log on using an asministrator account to make specific changes.  I am logged in as administrator on the computer.  I used to be able to make these changes up until October or November 2009.  I think that something could change when the automatic updates have been downloaded.

  Hello

  Welcome to Microsoft Windows 7 answers Forum!

  Could you please answer these money questions?

  (a) do you have the latest changes on your computer?

  (b) error only occurs with the system configuration utility?

  Method 1:

  This issue may also occur if your computer security program blocking the system configuration utility, so disable the security program and check the issue.

  Method 2:

  If the steps provided above don't resolve the issue, and then create a new user profile.

  You must create a new user account and check the question of do you need to follow the steps below.

  Open user accounts by clicking the Start button, clicking Control Panel, clicking user accounts and family safety, then clicking on user accounts.

  Click on manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  Click on create a new account.

  Type the name you want to assign to the user account, click an account type, and then click on create an account.

  Now search for the question.

  If the problem is resolved, then you can follow the link below to the difficulty of the corrupted user profile.

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  For reference:

  http://social.answers.Microsoft.com/forums/en-us/XPRepair/thread/b07c4b83-d0b6-4207-a7aa-6209dd0f9a88

  Thank you, and in what concerns:

  Suresh Kumar-Microsoft Support.

  Visit our Microsoft answers feedback Forumand let us know what you think.