When I upgraded to Photoshop CC 2014 2015 CC Photoshop why was a 30 day trial installed instead of an update of the app?

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  I'm trying to upgrade from Photoshop CS5 12.0 to CS12.04, both x 64.  I get the following error message:

  Adobe Bridge CS5 update 4.0.5

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  There was an error downloading this update. Quit and try again later.

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  There was an error downloading this update. Quit and try again later.

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  There was an error downloading this update. Quit and try again later.

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  Earl M. Mortensen

  Settle in the right forum.

• When I try to download updates from the App Store, I asks me to enter my password;  However, the ID that is already stated on the box is that my wife is not mine.  When I try to change the ID I get quickly exceeded.  How can I change my username?

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• I used the trial before run, but I bought all the apps for 20.00 a month now. When I download it to my computer, it keeps telling me that my trial has expired. I uninstalled the program and reinstalled but it always says "expir├⌐ trial" any id

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• Failed to upgrade Technology Preview July 2014 at work stations 11 ' error: this product cannot be installed on 64-bit Windows 7 or newer operating systems.»

  I am using 8.1 Windows 64 bit, with all the latest patches from Windows Update.

  Anyone else see this problem?

  Found a solution?

  

  It does not reach that same message (pictured above) when I

  1. Run the Wizard "Software Updates" in the overview of the technology
  2. Run it VMware-workstation-full - 11.0.0 - 2305329.exe download, as it begins the installation routine, he first will uninstall the beta code
  3. Run the VMware-workstation-full - 11.0.0 - 2305329.exe in compatibility mode of Windows 7 or Windows 8
  4. Run the VMware-workstation-full - 11.0.0 - 2305329.exe as an administrator (even if it is connected to the administrator account)
  5. Rename (to re-enable debugging)
     C:\Program Files (x86)\VMware\VMware Workstation\vmware-vmx-debug.exe-ORIGINAL
Return to the
     C:\Program Files (x 86) \VMware\VMware Workstation\vmware - vmx - debug.exe
     as described here TinkerTry IT @ home |  How to turn off debug mode in VMware Workstation Technology Preview 2014 for a speed of serious boos...
  6. When you try to use the "programs and features" Uninstall/change

  If there is an uninstall program to run from

  C:\Program Files (x 86) \VMware\VMware Workstation

  I would run it, but there isn't.

  Any ideas?

  Interesting that the built-in Windows 8.1 Troubleshooting Wizard has this to say

  

  I fixed it, here's how:

  (1) re - download the technology preview July 2014:
  VMware-workstation-full - e.x.p - 1946049.exe

  from there:

  https://my.VMware.com/group/VMware/get-download?downloadGroup=Wkst-TP-July-2014

  2) ran the exe above, Installer, when prompted (as pictured below), I chose "Delete", and it worked this time without error

  (3) then, without even needing to restart, I was able to proceed with the upgrade, by simply launching

  VMware-workstation-full - 11.0.0 - 2305329.exe

  and I am now on VMware Workstation 11, edition of GA.

  Glad it worked, hoping that this post will help other beta testers that may encounter the same problem.

  I'll go ahead and mark this question as answered present.

  

• iPad claims a bad Apple ID when updates to the app in the App Store

  Hello

  When I try to update using the updates shown in app store, for couple of apps App Store shows a different iTunes ID and its asking to specify a password. Can you help me get rid of this and continue to update?

  I had already tried to check the settings of the App Store and iTunes and there the user credentials and also I activated app updated it. Its does not help to resolve the situation.

  Can someone please?

  Thank you!

  Kind regards

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  Applications (and everything that is downloaded from the iTunes Store) are linked to the account which has downloaded. The id that displays in the updates tab should be the id who them downloaded on your iPad (or downloaded to the computer iTunes library which you synchronized of)-to get them linked to your account, you need to remove the apps and buy/download in your account.

• When I log in Photoshop it says I have a trial subscription, although I had to pay for Adobe Creative Cloud since its inception?

  I thought I had a subscription?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Muse incorrectly reports that my photoshop file was saved without compatibility turned on.  Muse do not place the file.

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  Hello

  When importing the file into Muse, what is the error/warning you receive. Could you please provide the full message or a screenshot of the error/warning popup

• I got the 30-day trial. Now, I want to uninstall the creative cloud. When I do for apps bind it to uninstall, it shows the lie will start to uninstall, but after 2% stop

  ! Please indicate how to uninstall the program

  Hello

  Please see the document below

  https://helpx.Adobe.com/creative-cloud/help/uninstall-remove-app.html

  Hope this helps!

• I have a CC abo but after Photoshop (22.04.) was last updated all the apps are put to the TEST (Win7)

  This morning I wa in Chat with Adobe and they said that they have rebuild my account.

  But I have the same fault (also after the removal and reinstallation of the CC) on my PC homeoffice.

  To the desktop of my PC, everything works fine...

  Hello

  Please see the below help document to fix the error:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• PS and PR Pro 30-day trial stopped after 4 days when versions of 2014 have been upgraded to 2015

  PS and Pr Pro 2014 30 day trial downloaded and installed 4 days ago. Today both have been updated to versions 2015, all at once the trial was over 26 days too early. See transcript of chat support useless quotes for more details. Any ideas?

  Jaymani: Hello! Welcome to the Adobe Customer Service.

  Maier kid: Hi

  Jaymani: Hello Kid

  Maier kid: Read you my number?

  Jaymani: Yes, I reviewed your question.

  Jaymani: I understand you get test message with your CC.

  Jaymani: I'll be happy to check and help you with this.

  Maier kid: Short: downloaded and started my CC of Adobe Photoshop and first Pro 30-day trial 4 days ago. Today they have been updated to versions from 2014 to 2015. CC10 tells now left 30 day trial, but applications do not work during the launch, telling that the trial is completed.

  Maier kid: In other words, I lost my case until I had time to evaluate the software, 4 days after installation instead of 30 days, as should be.

  Jaymani: Thank you for the confirmation.

  Jaymani: Please let me 2-3 minutes I check the details of your account for you.

  Maier kid: OK

  Jaymani: Thank you for your stay online.

  Maier kid: No probs

  Jaymani: I see that there is no product under your DELETED EMAIL address

  Jaymani: Can I find out, if you use another email address to place an order?

  Maier kid: What do you mean? I downloaded versions of 30 day trial of Photoshop and Premiere Pro only 4 days ago.

  Maier kid: This is my email address.

  Maier kid: And I confirmed.

  Maier kid: I am connected to this monet creative cloud app on my desktop using this email address, it shows Photoshop and Premiere Pro installed and I have 30 days left on my trial.

  Jaymani: can I have the order number please?

  Maier kid: But when I run the application, a pop-up window says the trial is completed.

  Maier kid: I HAVE NO ORDER NUMBER! I've never bought your products. I've created an ADOBE ID 4 days and downloaded TRIAL version.

  Maier kid: I just received this email:

  Maier kid: 'Welcome. We are pleased that you joined us. Thank you for creative cloud. We thought we would send along a few ideas to help you get started. Download the all-new versions of creative desktop applications that make daily tasks easier and faster while offering new support for advanced equipment and standards, 30 day trials. Easily upload and share your files or report your work to the community of creative professionals Behance to get feedback, get inspired and connect with new opportunities. Express your creativity on the go using our new and improved mobile applications range".

  Jaymani: Thank you for the confirmation.

  Jaymani: I'm sorry for the confusion.

  Maier kid: That the email was sent to me June 13, 4 days ago.

  Maier kid: The same day I installed these 30 days trial versions.

  Jaymani: Can I find out, if you downloaded the trial version for the first time using this email address and on the same system?

  Maier kid: I'm not buy products if I can't test them and get the trial period I was promised.

  Maier kid: I never had previous Adobe trial versions or purchased products installed on this page or any other computer.

  Jaymani: Thank you for the confirmation.

  Jaymani: Please allow me a moment.

  Maier kid: OK

  Jaymani: I'll give you a link to check for this.

  Maier kid: OK

  Jaymani: Please click here to see

  Maier kid: OK, this page does not help me. I have not changed the time system, I have not modified executable files, not attached a debugger and not to perform a virus scan automated.

  Jaymani: Thank you for the confirmation.

  Jaymani: In this case I suggest you post your query in the Adobe forums so that our product specialist will be the answer to your question as soon as possible.

  Maier kid: Simple: yesterday, I got 30 days of testing for the 2014 CC versions of these two applications. Today they have been automatically updated to 2015 versions and the 30 days trial stopped early 26

  Maier id: OK.

  Maier kid: Bye.

  Hey Kid,

  Please check the help below document:

  Adobe trial software has expired at the beginning

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

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