When you print envelopes Officejet Pro 8600

I replaced my set two Officejet 7410 due to age, with the top two Officejet Pro 8600. Default tray position #1 (above) works fine and prints the paper standard and photographic paper nicely. Lac #2 (bottom) may receive envelopes #10.

I use Win XP Pro service pack #3 and the suite MS Office (Word SP3) 2002. When I write a letter, it will be printed correctly in the default tray paper #1, Word allows you to go to the fall of the low 'TOOLS' to select "envelopes, their size, (#10), printing the job-oriented and if you want to add a postal bar code, and then you select the status bar (#2) and click on print.»

This is the problem, it is unable to select a #2 tray package, even after you ask him to take the envelope tray #2 (low) instead, it takes the default bin #1 a page and print the address on this subject information!

HP Tech support response was to "Exchange the trays' when printing envelopes! How lame is that? Over the years I owned the model 7410, I never been faced with this question...

Before buying the 8600, I asked him at dealerships and even supported HP, if the 8600 worked similarly to my 7410 loving... The consensus was Yes.

Which seems not to be true (at least for me). Please advise me how to solve this evolution very dissappointing. Thank you

Hello: Unfortunately this model does not support the envelopes from the T2, you can change your settings and load the envelopes in the Tray1 and the Plains media on tray 2,

Here is a link to the "user guide".

http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us&DLC=en&LC=en&product=4323648&

Please look at page 165, there is a table which shows all the formats supported by shelf support.

Please indicate the position that solved your problem as "acceptable Solution".
I am employed by HP

Tags: HP Printers

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